Lovely place ....very clean .. Good sea view...Very relaxing room with comfort bed..The food is very nice with different choiceThe only drawback that I wished to stay more thereBut for sure ...my first choice in Alex next time
I spent only one night. The registration speed was good despite the reservation problems from my companys side. The staff were friendly. The room is very good, not too spacious but all rooms are overlooking the sea. The location is very good, beside the Stanley bridge and many restaurants and cafes. The room was very clean and tidy. The restaurant is located at the ground floor, not the best view but the breakfast was very good with big variety. The dinner was very good with big variety of salads and well done main dishes.
Perfect sea view suite. Quite and suitable for couples. Staff are very hospitable. Neat and clean roomsAccessible.They brought us a free tart celebrating our wedding and upgraded our reservation when they know we are going to spend our first marriage night there.Cons:Rooms are too small except you are going tobook a suite.
Very friendly and professional staff, with excellent customer service specially reception ( Miss Aya Mahmoud) and room service ( Mrs Nadia Tawfik ) , room was clean warm with a beautiful view of the sea ,breakfast menu and varieties were very satisfying , helpful employees since door entrance including maintenance , helpers and waiters still remember some of the names like samira , Mohammed, peter , I highly recommend the place and will will consider visiting again
What beautiful hotel and the ambience. Great variety of things in the breakfast. Well maintained place. Restaurant was 24 hrs open.
Hotel looks beautiful...lobby really pretty and check in process nice but room was pretty dissapointing 😥. We paid good money for a Jr Suite x 3 nights but I dont think room is worth that money. Room pretty small, tiny bathroom and not really cleaned properly, old looking vibe. Im sad and not really pleased. Another big dissapoitment was that there is no pool to enjoy the hot weather. I was looking forward to that.
Hotel is good for work or very short stayNothing to do in it at allRooms are very smallView is okay! But rooms see each other from the windows!!Food / breakfast is goodLocation is very good
So, I arrived very early and the front desk did everything possible to give me my room earlier than check in time. I had never experienced this before and I loved it. Thank you!!!!
Very bad hotelI found bugs in my room and changed it to another to find it very noisy due to pup in the 2nd floor as I couldn’t sleep for 2 nightsChanged my room again to 11th floor trying to get some sleepIt doesn’t offer the basics of a hotel which is simply having a quiet place to get some sleepVery bad experienceCleanliness is below zero
I booked a room for my wedding, the staff was very helpful and welcoming us.Room service and receptionists were so nice, meals were delicious and teasty.I recommend this hotel for you.
Not a suitable for the families, my plan was to spend two nights in Alexandria with my family, but unfortunately my room was very very small, I asked them to change it, but they told me that all the rooms has the same area ( which is barely taking one large bed ) also upgrading to a suite wasnt available !There was also a night club in the 2nd floor, the problem that to park your car you have to enter and exit the hotel via floor number two which is not convenient to children, also someone was smoking inside the elevator.I left the hotel at the same night heading back to Cairo.
Nice view, friendly staff, amazing breakfast I like the atmosphere there and I recommend this hotel of course to all
Nice location and there is sanitizers every where the place was clean
Staff not professionalHotel too oldNot recommend for stayIf u want any things Imagine 25 le you buy extra charge fyi
Wonderful experience, the staff were amazing, and the view from our room was beautiful.
A returned customer.. Already praised the front desk staff, especially the beautiful Aya, the bell captains, the housekeeping, the restaurant staff.. truly admirable. Perfect location and clean, albeit small rooms... looking forward to my third stay. Thank you to the management for keeping the hotel in top shape
Really good and service was excellent!! Food was amazing and rooms were really well designed!
A nice hotel with friendly staff and a nice ambience ,my room (R911)is a little small ok for 1 person, two would find it not so nice
Nice place to stay in either for business or vacation, nice sea view, cozy rooms with modern and renovated furniture, cleanliness and hygen are great, resturant staff and receptionists are professional and friendly.I enjoyed my business stay there and I would like to have a vacation with family someday.
Room is very small. I am 6 4 man had trouble taking a shower. Bathroom is small & dated. Pros, very close to gleem bay. Gleem bay is the nicest thing in Alexandria. Traffic noise is Loud here.
Hotel was cleanStaff is friendly specially mr saied, the reception supervisorBreakfast was delicious
Really it’s a very beautiful place for leisure 🥰🥰🥰 Thanks for all staff efforts 💐💐💐
Best thing ever they just need a pool
A bit small rooms but everything else is nice
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The service is great, but there was a bad feature we found, but you may not face this bad feature. We were 3 adults & 2 kids, so, we booked 2 rooms with shared door between them (twin room). The bad thing is that if the door is closed, you need to contact the reception to open it for u.
The worst hotel ever double standard, Egyptian couple cant check in as a couple without marriage certificate but once you show up American passport everything becomes great.
People are very aggressive unprofessional and rude, i didnt feel comfort!carpets are old and not cleanwindows are not double glazed and all street noise was inside my roomthe people working there always make very loud noise even at 3am! i wasnt able to sleep!the food taste nice but its not clean i had a stomach ache all the time therethey offers you some food for free and on you checkout they make you pay hundreds of pounds for very cheap biscuits and juice
Good hotel and nice view
Perfect view with healthy and delicious foodVery narrowing rooms
Rooms have old windows that dont prevent noise of the high way. Also windows are bad insulators of outside air and see breeze.However it had nice carpets, comfort elevators and friendly staff.There no direct access to the sea except when buses come at 11 oclock to take guests to the beach that lies in other locations, thought that a little uncomfortable and didnt try it.My opinion not a very good value for money 🙂
Rooms are small.Not noise isolated.Bathroom is small.Rooms werent ready at check in time.57$ tax inclusive for two in a partial sea view is a great value.Wifi.Bein Sports available for matches.Breakfast is varied.Parking fees is 50 EGP per night.
Amazing staff, rooms are tidy and cleanBeautiful memories
It was horrible, the carpets are very old and not clean, the food was bad and cause me diarrhea all my stay, at night there is a lot of noise in front of my room and I wasnt able to sleep! they gave us some snacks in the room and said it was free and while checkout they asked us to pay hundreds of pounds for them and they mistreated us and disrespect us, I didnt feel safe!
I spent 1 night in the bathroom after eating from the restaurant and had to take a medicine for my stomach. I couldnt sleep well because of the noise inside the hotel and the street noise as the windows are single glazed! They put water and snacks inside your room without anything that tells you they are not for free, then they asked me to pay hundreds of pounds during the check out! And they didnt treat me with respect! The carpets are patched and very old.
I suffered from stomach ache from their food the whole visit, the food looks good and the taste is not bad, but its not clean at all!the service were very bad, they offered us some food in the room and then asked us to pay for it although they said it was free!the receptionist were very offensive, they disrespect us and they were very rude!if you want to enjoy your time dont ever choose those people!
Good rooms ... Good view ... Good location ... Aya from front desk was amazing ... Momen from front desk was confused with many CST ... Breakfast has great variance with good taste
Small rooms but good see view and hospitality
Very nice good place, very good breakfast
I will never ever come here again service is so bad see you like a coin just money and hotel manger was freak and I will report him if you ask me please go and come here
Perfect position almost near downtownthe view is awesome from the rooms, the seaside can widely see the seasuperb breakfast with many varieties, welcoming drinksrestaurant in the ground floor can see the searoom was clean and tidyparking is a little bit far awayrooms are tinyA. c was not workingordered one big bed, found unreplacable two small ones
Good place facing the beach. Tight but clean single rooms . Relatively not expensive compared to others of the same class. Excellent Staff, very polite and professional.Strongly recommend for business and pleasure...
Most of observed is the kindness of the staff. Once arriving you find all people welcoming & helping you, starting from the bags and the car untill you reach the reception.The hotel and the room is clean and very relaxing.The location is genius as it locates two minutes away from Stanly Bridge.Also we had a free access to a beach although of most of beaches are closed due to Covid-19.
Their staff didn’t guide to places and the beach didn’t allow me to go in while there is a contract between hotel and the private beach. I gave them the voucher and still didn’t allow me to go in
Very nice location close to Stanley beach
One of the best hotels ever.
Very nice hotel with clean rooms and excellent very helpful staff. Very nice sea view and excellent restaurants.
I loved the hotel, it has an amazing sea view, the staff are nice and welcoming specially the receptionist Aya.
I have so much fun and I am so glad being there, lovely place and decent stuff, really was a great experience and Ill go again for sure.
Nice hotel. Four stars is adequate. Great location and great views from the room. Clean and regular otherwise.
Very nice place to stay, miss private beach or pool for kids, depend on share beach, sea view rooms are exceptional. Food is very good, specially the patisseries
Perfect locationNice staff at all areas from reception, restaurants and room service so friendly so profitionalNice breakfastClean rooms well organisedThis is the result of successful management
Cozy hotel, rooms are small but clean and tidy. Good for people not planing to spend much time in the room. The view is great and good value for money
Very nice hotel
A nice & cozy hotel overlooking the Mediterranean.
Nice place but rooms are small. Overall stay is satisfactory. Staff is friendly too.
It is average hotel but good staff and very helpful people . Me and my friend agree on that is the best among other Sheraton and Hilton . I liked the room design cozy and smart . The price is expensive but better than the army hotels . Location in middle of the city by the sea . It gaves special offers for Egyptian and resistant 10 per cent
The hotel was good for its price and the Reception and the employees working there were really helpful and they offered help in all ways possible.
Nice place on alex courniche very friendly staff clean comfortable rooms it was very nice stay except for the renovations
Nice location.. good sea view for most rooms .. Comfortable beds.. Nice service.. Hight cost.. Overall is good
Very very nice place with amazing view and very very good staffand so helpful and good rooms. Alcohol is allowed there. Sure i will be there again
Very nice place with an excellent view but the room servuce was a little bit unsatisfying
It was great, the rooms where so clean and the view is incredible beside the reception and room service were very polite and professional
Fancy entranceClean roomsFriendly stuffMagnificent sea viewLovely room yet a little bit smallThere was a problem in the reservation but they solved itIt has its own garageThe price is more than perfect
Very elegant hotel, nice prices, friendly staff and a perfect view of the sea
Good location, very friendly staff
Very good service. The hotel has a very nice view and near to downtown. Also there are lot of services near by.
Personally i like this place the only disadvantage is no swimming pool inside building the room is suitable for single or double persons
Wonderful and beautiful rooms, services, hospitality, friendly staff and amazing location and view
Amazing hotel l liked soo muchView is wonderful service and rooms soo great friendly staff admirable buffetsoon I will go to again tnx
It’s ok...nothing special at all. Your very basic average hotel. The single beds are insanely narrow, and the breakfast is traditional oriental but a little poor in quality.You get what you pay for.
Nice and kind staff. Cozy and very professional. Great service mentality and very clean. I would book it again.
So bad the rooms are not clean the internet isn’t even opening whatsapp rooms are so small i don’t recommend it for this price....but the staff are so friendly!
Good service, good hospitality, but in ruh ours lack of staff in restaurant
Good location and nice view . Food is fair enough and services in general need to improve.
Nice sea view, good service except valet parking, small rooms
Very good and cool hotel
Nice view front of the sea , the hotel make now some repair out side the building
Nice location and view of rooms..but service quality is no more than 3 star hotel
Amazing location and view, good services, but small rooms
Perfect & amazing sea view. Good breakfast.But small rooms. Less than goood for the service
Its nice and clean very good stuff and services
Love it so muchNice viewNice placeExcellent service
A very good hotel with very helpful and cheerful employees... but the restaurant is not that much..
I stayed at this wonderful hotel. Staff at the top of the experience and reception are nice. Sayed Abbas at the nightclub is superior in hospitality, good reception, wonderful personal appearance and a truly wonderful style which is a great gain for this hotel. Greetings
Poor to Moderate services & accommodation but good location & view
Nice and clean rooms, perfect location, reasonable prices
It was a great experience for me and my family..it is a quiet place that has a wonderful view to make you relax
The rooms are tiny. Its clean. The view is really nice to the sea but i didnt like the breakfast nor rooms
Thank you Mr George touma , hospitality person in the right place .Thank you for your great service .Regards to the team .
Very nice hotel and very close to downtown
Nice place to see the sea .. good quality of service .. international hotels chain