TV screen works very goodElectric Heater works also works very goodAfter sale and customer service are very responsiveThanks a lot Elaraby Group

You will wait for ages if you are on weekends as the whole store runs with 2 staff members.IMPORTANT“The staff gives false information in order to sell more.”

Not very inconvenient you can’t find everything very limitedManger don’t fallow safety COVID-19 and try to push it on customers, totally Hypocrisy

Good

Big place many things

Very bad behaviour from working stafc

Interesting place

Excellent service

Good

Excellent 👌

Good

Professional stuff

The customer service is excellent and is honest in dealing....because I went to one of the customer service centers to repair a screen and the screen was reviewed before receiving and he found no problem other than adjusting it and the examination fees were returned by the branch...The Olive Branch...and an excellent interview from the staff

Unfortunately, after-sales maintenance is poorI bought most of the equipment from themAnd when I wanted to do maintenance for three fans, they saidEach fan has a fee of 200 poundsAlthough it is in warranty

Excellent, and not the first time people deal with them, and a clean, air-conditioned place is enough that it is close, not far away, and Arab prices are from

Very very excellent

A bad company ... and City Stars branch is a bad branch ... I went to buy a television screen and found only one person in the branch, knowing that it was 12 noon ?? ??After a long wait ... I bought a TV screen and went home and found a defect in the television .... and went to return it ... they deducted 78 pounds because I forgot to put the foam cover in the TV box ... knowing that everything else related to the TV is in the box !!!I asked to speak with the branch manager ... he disappeared and said he was in the bathroom and tried to call him and he did not come until I left the company ??Of course, I insisted on returning the television, although they deducted this amount, because I know that the television has a bad production .. ??I called the customer service, and they said that they should deduct one and a half per cent only, not five per cent, as they did ... ???I will make a complaint in the Consumer Protection Office and the minutes of this company, which unfortunately has declined in its level of production and after-sales service ... and whatever you call you ask about something, they run away from you and say the program on the computer has an update and call at a later time.Through my experience with the company, I do not recommend dealing with it, especially since I bought from it a washing machine over your automatic a few months ago, and the washing machine has a very weak motor ... it is written that it is 8 kg..and in order to spin and squeeze, you should put an amount of clothes in it that does not exceed 4 kilos ??

Nice branch and there are excellent products

The worst possible dealSales are not connected to the computer system or to all El-Araby Group branches to find out if the product is available in another branch or notThe specialist stated that he has no authority to identify the stock of other branchesAnd because of that, I went to the Heliopolis branch to buy the productIt is a Toshiba wall fan with remote ???

By God, until now, we have not seen anything from them that is not good. The people are respectful

Best products and reasonable pricesMay God have mercy on Hajj Mahmoud Al-Arabi

I think that a great company like El Araby should have a better place than that

A variety of electrical tools and watches at prices to suit all segments

No taste at all. Generally speaking, Toshiba is the worst after-sales service, either in warranty or out of warranty. Technicians without conscienceSeriously God suffices and yes agent

The staff need a course on how to deal with guests..I noticed coldness and urgency in dealing with me and others

Closed for renewal and there is a fake stock of goods and even the website there are products that you cannot order online and there is a very luxurious need

It is located on the first floor near the slave, entering from Gate 4

Unfortunately delivery times are more than bad and there is no credibility or cooperation

The super above branch is excellent in terms of presentation hours and has no clutter or bad behavior.

It has repairs and little merchandise until the repairs are completed

The most despicable service in Egypt makes it easier for them to dominate the market

Reasonable

One of the best Arab branches inside City Star

Big agency and they have all products available

Luxurious Egyptian industry that keeps pace with everything new

Excellent

As any Arab store .. it has everything

One of the best selling places

Large assortment of devices

Elaraby products are very, very good

One of the Arab branches is a large, clean branch

Good branch

Excellent branch...

Excellent service

Very cool

It has competitors

The best branches of electrical and household appliances

Well

Magnificence

Slow to handle

Bad

Sellers are not cooperating

Excellent service

Very wonderful violin

Egyptian household products

Lovely

Customer service