Captiva engine problems to car buyers..The isuue that the company continued to sell the car although the issue confirmed.They should withdraw from market..Selling the car in 2021 with confirmed problems in engine is fatal to Mansour image and honesty towards clients..He must open trade in immediatelyI must change now..I bought mine 3/2021????!!!!!!

Very professional staff, did the airbag recall service and the car was done right on the communicated time for delivery

They did a good job repairing the car but it took a very long time and customer service could be much better.

Nice place to have your car serviced and maintained. Nice cafetria, but long wait time till you get your car back.

MGVery poor maintenance.It came out with the same complaints and more. Eng. never responds to your call.Car after maintenance without cleaning.Unfortunately theres no less than one star to give.

Amazing experience inside the service center of all car brands sold by Mansoor group. I reserved a date for the service by phone just one day ahead and I arrived in time and it took only 10 minutes to finish the work order in the receiption area and took 90 minutes to complete the 20000 maintenance , pay with various discounts up to 40% and take my car out of the service center

The process was easy, and the service was quick. The new facility is excellent, I liked it.

MG part is very goodEngineers are very helpful especially eng. Basel sabaaThe place is very clean

Very good service and wonderful place

Great new service center for MG fast if your doing regular maintenance took less then two hours clean lounge area and friendly service advisor recommended if you own a MG.

I liked that branch more than the other one at ring road. Its less crowded so u can finish ur car faster. Also they got us free drink when we were making full maintenance. Finally they got waiting spot that is not bad but the chairs not that good

Employees very badNo one help

I really love this place .. Overall, the place is good but1- small waiting area not to the level of this group.2- Sometimes they did not explain what they do for your car.it`s a good place to keep your car healthy

Poor service center; missing spareparts, even the little ones that are essential for regular maintenance. Dont recommend at all

Captiva issue in Egypt?!?!?!

Very Good place after development

The service is ok at best. They look professional from the outside, but once they have your car, you are under their mercy.It was extremely difficult to know the repair status or when will the car be ready (their engineers never pick up their phones). And they made me pay more than what the insurance company told me with no explanation (it was a small amount, so I didnt bother much).Also, be at extreme caution while receiving your car; check everything. My radio antenna got stolen, and once I went outside, it was not their problem any longer.At the end of it, if you have one of their cars, then dealing with them is mandatory. All you can do (and my only advice) is to be extra alert when dealing with them.

Fast service, experienced workers but the system was down.

Helpful staff nice place

Excellent after renovation

Good service but spare parts are expensive

I have gave one star because no zero, i went there to change the brake pads, after only three weeks i heard a voice when i push the brakes as there was no brake pads at all, of course i went back to the service center and explained the problem. i stayed there 3 hours then they told me that they already fixed the car and tried it deeply. after leaving the center and before i reach my destination the voice came back.i called the hot line and made a complaint, next day they called me and fixed a date to repair it, the car left there for three days (only to check or change the brake pads) i got the car and left, no more than 5 days and the nightmare came again sorry the voice :).Very bad Services, very long Time

Well organised place

Talking about MG maintenance ... They are perfect team... Know what they do and how they do... Professional engineers ....

Friendly staff , good service quialty and very expensive spare parts ... !!

I was able to find whatever spare parts I needed here .. The only concern is that the prices are always higher here than anywhere else. However the quality is guaranteed. On the other side, I like the place in general and the cafeteria and outdoors lounge are cool.

Too much crowded with lazy engineers

Surprised by the poor waiting time although reservation made by call center!Service center waiting area very bad - full of insectsNo wifi in the center and we are in 2018! They said they are doing renovation although there is a locked wifi connectionUnbelievable high prices as well

The center is clean and organize but theres no ATM at the center but paying for maintenance services could be by visa, spare parts very expensive and very costly comparing with the value of the care (( open.Astra)), thats the main center of the agency and services much more than other dealers which are too bad and they have enough tools or machine to fix important problems, staff freindly and polit as well, I add a Video to the main and only rest and cafe or waiting area for people to wait for their cars, my E-Hotline 1639.tel

Good workers and engineers clean place but very expensive.

Bad organizationInaccurate appointmentsBad communication skillsAnd bad staff5 days actual work =30 days waitingBiggest mansour service center in EgyptDepends on only one mirrors technician whom we waiting for him for one weekAnd still waitingIts not his mistakes its administration mistakes

Excellent service at first time

I dont really like the service. They hit the car on the back seat door! Bad experience.

It was very bad experience, this place located in kilo 4.5 desert road, this is the first and last time even I will change my car to avoid with such place. I also made a complaint against someone called Hisham due to his aggressive attitude. The car delayed 2 hours so I spent 5 hours just for 10000km maintenance!!!!😡😡😡totally dislike this place.

The worst car service

They told me i need to change mobbared el zeet under the program of good will. Yet they will take the car for 7- 10 days and i will have to pay a percentage of the fees cuz my car is 4 yrs old ( out of gurantee) . After going a loooong way to haram they told me i must bring the service booklet . Stamped and refused to start any work till i get the bloody booklet. Then why do u keep everything computerized dummies !!!!

Very good service

Professional and great serviceFree drinksGood placeI loved it 👍

Very slow procedures.... incompetent internal communications between the departments. Mishandling and bad quality service considering the very bad paint work i got

The whole place needs restructuring.. employees were not at all professional... i believe, and hope, the new cairo branch will be much better..

Good place and very kindly engineers

No waiting area, rest place

They serve a good turkish cofe and horrible service for cars.

Worst service I have ever hadزفت

Very bad

Good service. They take care of your car. The problem is time management

Excellent service, staff are very attentive and caring

Now GM and will have MG！

A good branch of Mansour car maintenance group.

Missy, crowded, no decent place to wait

Best car service center of all Mansour branches.The 4 stars due to shortage of some spare parts.

Not arranged place, you have to wait many hours in order to place your request. Really bad place.

So bad service..lazy stuff and so indication or sign for the place

Full of cars for maintenance and you have to wait for around 45 mins to get a turn

This time was good service and fast accomplishment.

From the biggest car service providers in Egypt for Chevrolet and opel, big , not organized, you will last at least 3 hours for your car to be finished

No time management ever. Good engineers.Pooooooor customer support

Very good place but its expensive

Quick and excellent service thank you

Good service and suitable time

You should have a reservation to take your car service on time you need

Excellent staff with high quality service

Good service

MG5 my best car

Every thing good except cost

I am always thier at thw maintance time sevice good and people are profeaionals

Good

Perfect car service

Poor services , I had to do my Aveo service there to keep the guarantee but other than that I hate the place

Bad service

Excellent in timingVery cooperative staff

Unprofessional in most of it.

Medium speed but very professional (only my first visit)

Very bad customer service very very bad

Not bad

My job started from this place

My vicar dealer but there is some delay in waiting

Very crowded but good service

I vist them every 4 month to check my car

Improved buildings

Waiting time is very long and every single check with charge, expensive spare parts..

Clean, well organized and professional employees

Good service , professional , too expensive , too much waiting time to finish the vehicle.

God

Good and competent service

Very expressive and non organized service center

Rapid and effective car maintenance service

A big rip off .. spare parts and services costs horrible .

This is the service center that I used to go there for regular check up of my car.

Has a very good experience

Not bad

Good service with reasonable price

Amazing service center

Make sure to call the hotline number for car service & maintenance No. 16424

Good for car maintenance

Very expensive and still the customer service there needs an evolution.

Excellent service

Better to make reservations before going

Dont buy Chevrolet car ever

Best service for chevrolet,opel