I see many bad reviews but my flight was really nice and the service was really good 👍 👌 ☺️The pilot was very professional 👌 👏 the taking off and landing were very smoothly 👌My flight ✈️ was from Hurghada to StuttgartFood was goodWater was freeToilets are cleanSeats 💺 were cleanAnd everything was on time ⏲️

The worst service everAfter I paid for my tickets on thier official website I got shocked in the airport that they didnt list my name in the list of passangers nor 10 other passengers Egyptians and forighners while the economy seats were all booked by other passengers already , moreover they refused to upgrade our seats to business class although it was available in order not to add extra cost on them and obviously this is thier mistakes and we didnt catch the flight. and theres also two foreigners with me claimed that the same situation happened with them 3 days before with the same company.After many calls the company finally told me to go to another terminal to catch another flight after 4 hours of my original booking.Very unprofessional and shame on the airlines industry.

On 28 Sept 2021, flight 2942 from Hurghada to Frankfurt at about 10 to 15 minuts in flight we were told that there was no toilette paper, hand towls to clean wipe the hands after washing and the reason they told us was the German Government did not allowed them to provide us that Service.However, if you want to use the airline toilette you have to purchase the toilette paper by from them.Also we were told to keep our mask on throughout the entire flight, no problem, but the Crew never had their mask on until 5 minutes before we landet in Frankfurt.Additionally, i also notice that there was no Cockpit security, the entire Crew was in and out of the Cockpit at will.Cockpit security was nonexistence.This was my first time and will definenitely be last time i will fly wirh Air Cairo.One good Note, it was a good flight and we landet safely.I dont recommend Air Cairo to anybody, the worse services ever

One of worst flying experiences. No toilet paper because of covid. No info on massive delays of disembarkment. Dirty aged airplane. No info on admin requirements. Would not trust the safety of the planes.

Worst airline ever! Delayed the flight for 12 hours and we lost the first day of our holiday week in the airport.

Really bad service. No air condition during the flights between Belgrade and Hurghada and return. Cabin personal are with fake smile and bit rude in communication. Safe flights and on time schedule.

✋ Don’t waste your time and money with this airline. There is no customer service at all. You will not get any response if you need a service. They tend usually to neglect and ignore their clients.

Very bad customer service! One of their staff member for Alexandria office - Aladdin Rabea - extremely rude and arrogant! This person shouldnt work with clients at all! The worse experience ever! Avoid!

Egypt Air from Cairo to Luxor then Aswan to Cairo ,ticket price 4235 EGP which is expensive, flight delayed in Cairo international Airport for 1 hour, and no food service in flight (just Juice )..

Staff is not very professional

3 years ago it was from the best low cost carrier in Egypt , but now its going down due to a lot of factors . god with them.

This airline it’s very bad advice never try it 😣

Nice flight

Amazing

Bad reception

Nice airline

Beat lowcost airline in egypt

I flew from Schwechat (Wien) to Hurghada. There was no problem. Good staff. They brought me 4 small baguettes for free. Even my grandma don t pack me so much food.

We have chosen this airline to Egypt this year and we can praise in all respects. Thanks a lot and if to Hurghada, only with AirCairo👍✈️🍀❤️

Our outward flight to Hurghada was with Air Cairo.Who would expect a 5 star flight at such prices? No, none. Still, there are positive and negative things.The positive first.The staff is friendly and helpful. A free sandwich and glass of water was served. This was included in the price. The plane makes a solid impression ... from the outside.The pilot seemed to be an old veteran in the sky, but we didnt see him until we landed when the on-board crew pushed forward at the first passport control. The children were allowed to do what they wanted, the unnecessary masks were only important when boarding, where each passenger was given another one. In the air these were then irrelevant.Now for the negativeThe seats were pretty badly damaged. The shelves / bags defective, the tables defective, the light did not work in places. The free sandwich tasted free too. Well, you could drink the water.The toilet was hygienic, lets say OK.But now to my voting highlight of the flight.The plane lands at Hurghada Airport.The aircraft rolls towards the terminal and the pilot speaks the current time, temperature, etc. in different languages.The announcement is followed by a welcome melody from the scratching loudspeakers ... The German national anthem. But not the 3rd stanza, no, the first two stanzas penetrated the passengers ears from the box. Astonishment, horror, smile and hearty laughter alternated. This is how German holidaymakers want to be welcomed, like when they marched in in 1939. For this alone, the airline gets 1 star more, because it was simply something different from the mainstream.You can collect, survive 4.5 hours without delay 👍🏻3 stars plus 1 for the anthem 🤪Oh yes, our return flight is with Condor 😅

One of the worst airlines, a very bad travel experience, waiting for more than 3 hours at the baggage counter and the flight was delayed an hour and a half without warning

One of the worst airlines to deal with employees in cutting boards, throwing you in the face and your wife in the face and surprised, half the plane is empty, and shipping the bags, you hand them the new bag, you receive it broken, and the hosts have bad manners in dealing, and their planes are safe and their condition is miserable, unfortunately, you feel that you are a passenger, an experience that will not be repeated.

The mask requirement was not enforced on the flight to Germany. 90% of the passengers did not wear a mask on the flight from a high-risk area.Simply irresponsible!

... we have flown with AirCairo repeatedly and are very satisfied. Seat reservation online is not a problem, row 1 actually offers legroom. Small snack (sandwiches) & water are included. The staff is friendly, we look forward to the next flight. See you ✈👨‍✈️👩‍✈️.

No one responds to a phone, nor is there an interest in e-mails, not even a chat on messenger, in response to help, and all of this is in postponing the ticket, meaning something important and necessary, really bad, knowing that the office in Saudi Arabia, the response is easy and fast.

Dealing with asphalt and sticking to a stone in a hotel like Al-Ettifaq.

Very bad company, customer service is not answered and all phones are very neglectfulI expect it will end in failure.We want to amend the reservation, or the life of those you callor call.

Flyed yesterday with Air Cairo from Hurghada to Frankfurt. Shortly before the start, the curtain was closed in front and the big window in the first row was covered with a small carpet. No idea why this was done, especially because it was written on the top of the curtain that it should be open and secured at take-off and landing. At the landing this was taken into account.Then there was no catering for the entire 5-hour flight, so no drinks, snacks, etc., which I can not understand, because you could really cash in on a 5 hour flight.I wonder what the two flight attendants did for 5 hours.At least we arrived alive, even if we were an hour late. With such a service, I would fly a maximum of 2 hours.

Never, never againWe fly very often andhave got to know the most different airlines.But what we, in our charter flight (SM 3494) on 24.11.18,from Hannover to Hurghada and back (SM 3493) on 01.12.18,have experienced with the Egyptian airline Air Cairowas a nightmare andjust does not fit into todays world.As a result, we will consciously pay attentionwhich airline we book with our package tour andshould it be Air Cairowe will choose another trip.In the following short and concise our complaints:- More than one hour late on each return flight.- dirty and dingy seats,so I had on the return flight when folding down the table (Seat 24C),still found the leftovers and traces of liquid from its predecessor.And this filthy condition was also confirmed to me by the seat neighbor.- The front toilet from the flight SM 3493, was totally dirty.The water in the sink did not drain, there were no towels and the soap dispenser was empty or broken.- A service on the return flight (4.5 hours flight) did not exist at all,not against payment.At check-in we each received a voucher for a small bottle of water.- Feel-good atmosphere was almost zero. Air conditioning changing to cold and too warm.- The condition in the plane was more than in the years,so the control knob was broken off the seat back (Seat 22C).- That there were no monitors for movies, no headphone connections or magazines, with very tight seating distances, goes without saying that, v. G. Condition actually by itselfSupplementary note:And the Air Cairo is a subsidiary of the state airline Egypt Air,who in turn, since 2008, is a member of the alliance Star Alliance,is for us as a customer, just incomprehensible.Too bad that the members of the Star Alliance (including Lufthansa), allow this condition,with which the image of Star Alliance is judged negatively.so were z. Also our Air Cairo boarding passes,with the always very positive advertising,we are Star Alliance Member provided.From us there is clearly the travel guide, the airline Air Cairo to avoid,because this airline, through its poor customer focus,our anticipation of the holiday has clouded us andon the return flight, left a bitter aftertaste.

Good, but the seats are small and the spaces are narrow

Disaster. No higher classes available. Only suitable for very, very small people. Toilets closed at 4.5 h flight. No service on board and nothing to eat. Deselected.

There are worse ... Ive adjusted after all the bad reviews on chaos ... way and return flight were punctual ... Staff ok ... Seats for tall people not suitable .. An advantage if youre smaller ... It gave juice and biscuits. .. Cleanliness could be better

Nobody answers a bad company that doesnt respect its customers

Impossible, never had such a bad flight andcan only confirm the negative reviews.But the problem of Air Cairohas changed with the date of 05.12.2018,first, done by itself.With v. G. Date ,an entry ban for Air Cairo and Fly Egypt,pronounced for all German airports.See the information below.“The Egyptian charter carriers Air Cairo and Fly Egyptlose their landing permit from the LBA with immediate effect.Until then, they combined on behalf of Alltours, Der Touristik, Eti, FTI and Thomas Cook (tour operator)eleven airports in the country with holiday destinations in Egypt.In organizer circles it was said that the reason for the step was the violation of official requirements and safety concerns.A spokeswoman for FTI spoke of a provisional withdrawal of the operating license ...Our common summary:Never again Air Cairo.

The people in it are very respectful, moral and have credibility

Very bad company and zero customer service.. I cant book them again

If you allow the nearest metro station to the companys headquarters, Sheraton

Nightmare campaign. I will never fly with them in my life. No information about the delay in advance, no taxi arrived, we sit for 3 hours in the port and nifiga!

Good flight booking service

I will share with you my experience, the experience of the uniform of the asphalt, the delay of the dates and Iarit but a reasonable need only 5 hours and text is forbidden to you myself, I ask you to be sure that your service is the first and last trip together, and the employee says the date Takhr,

Unfortunately a very bad airline concerning both the service and the flight itself.

Very elegant style and excellent timing

Nice treatment

Very awful

Best company

Just like any company

A large and respected pilot company

The highest respect in dealing and speed in achievement

Excellent company and excellent services

The worst company on the level of the world

Quick customer service

Beautiful airline

Excellent place ❤.

ممناز

Average

Swindlers

Yes

Good

Mashallah

Superior treatment

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