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Consumer Protection Agency - CPA
96 Ahmed Orabi, Street, Egypt
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Comments
Mu
Review №1

Probably Egypts paper tiger in fighting the gross violations of Private sector compainies against regular customers.

Ra
Review №2

Words cannot express how much I am frustrated and angry at this organisation. The term good for nothing is not enough because they are harmful to us more than doing nothing. They are on the vendor side all the way. Conclusion: you have no decent entity to protect your rights. Youre on your own guys.

WI
Review №3

Seriously waste of time, tempers and money . They are more against the customer .I guess the previous management was far better.

Dr
Review №4

Horrible receptionAlmost every 5 star review is form the employees themselves.

Ib
Review №5

Unfortunately they are completely useless; unless were talking about efficiently wasting your time.

Ah
Review №6

Sent complaint via their website and they took effective actions.

Mi
Review №7

Average

Mo
Review №8

Good authority

Sa
Review №9

A failed and all corrupt deviceThe complaint of water cuts has been continuously reported despite the payment of bills, and every time the complaint is closed without referring to the complainant, they are satisfied with responding to the complaint against him. Is this fair?The name should be changed to Corruption Protection AgencyGod is enough, and yes, the agent

Mo
Review №10

Very bad service from Consumer Protection The short number does not work and there is no customer care

Ah
Review №11

Consumer protection is one of the most important human rights stipulated by divine laws, affirmed by international charters and stipulated in constitutions and national laws.From this point of view, the Consumer Protection Agency was established to assume a lofty mission to ensure the protection of the rights of citizens and the preservation of their interests as consumers through a non-traditional work mechanism that meets their aspirations and interacts with their complaints and needs with simple and easy procedures in coordination with the concerned state agencies, whether official or civil.

لا
Review №12

I sent you 4 complaints for one problem, and nothing was communicated to you except for the complaint with incomplete documents.... It is very clear that there is no protection or falsification, and all your concern is to complete data and complaints only..... And because of your laziness in performing your jobs, we have become a source for damaged receivables companies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . They are stolen, our lives are ruined, and our money is wasted because of their industry and their bad treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .God suffices me, and He is the best agent, for every time I defraud my money, and every time that spoils people’s lives with his corrupt crafts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Fa
Review №13

A coolant device is only difficult, and you dont know what to doUnfortunately, I have no choice but to respond to people because they do not understand. Unfortunately, the consumer is lost because of them, and all customers say that consumer protection cannot do anything for them.

al
Review №14

I mean, there should be a device to protect us from the consumer protection device, which should be in control of the markets more than that

Ma
Review №15

The truth is that the Consumer Protection Agency responded to my complaint that I submitted to an Egyptian cooker company, unfortunately the oven and grill did not work .. and immediately after that, the company concerned contacted me and they found that the problem with the new cooker was that there was a factory defect and what was necessary was done. The company did what was supposed ... and I am unable to thank ..This encouraged me to buy an Egyptian Zanussi washing machineUnfortunately, they did not come to install them on time, which is in the city of Al-Talaih on the roads of Ismaili Egypt.And I tried to communicate with the device to monitor these companies that do not respect the customer due to a mistake in registering the day or that the address is not in the scope of the technician or that he does not deal with the customer..the idea of ​​installing the washing machine is paid, and if it is not installed by them, the guarantee will be void .... means our links to them We tried to contact the device and the hotline, to no availAnd thank you for contacting ... and let me continue your interest in the customer and take his rights from the companies that are Egyptian unfortunately for bad service after good nightAnd I demand that the companies impose penalties if citizens complaints are repeated, so that they can work for a thousand accounts.GreetingsDr. Maha

خب
Review №16

My experience in the Automobile Committee needs an investigation from the administrative control against the Consumer Protection Agency, which lost what the law guarantees to consumers

مع
Review №17

They dont care about anyone, neither night nor dayWe seek help from who we are left

m.
Review №18

The one who is silent about the truth is a more devil, and I am a Muslim, not a devil. Thank you. This is from the B-Tech company from the other.

من
Review №19

I filed a complaint in my store for two years, and every little thing I follow, call and contact me for any solution and look for me, and they say your rights will be restored, and nothing will be returned

Eb
Review №20

The Fon is always busy and even the hotline is never answered. I am 70 years old and I am tired of the cutter of the fons that I have made and no response and of course the company that they have installed on them knows that you are not hesitant so they are creative in their monument and you help them.

Mo
Review №21

Unfortunately, there is no need for it not to be dissolved or not to be dissolved and all that I called to inquire and arrived I met the complaint saying that I will give you an urgent request and this is the fifth urgent request and there is no need that will happen to me God and yes the agent.

NA
Review №22

Five little stars in the right consumer protectionTook together with the problem together company I worked an email to protect the consumer and within two days was fair and violin after equity consumer protection relates to Via and make sure to solve the problem Thank you to all employees a good start

Sa
Review №23

I filed a complaint against the device against Universal and technical technician replaced the spare parts damaged by pieces did not work Moura one and returned the holidays and the device Naim did not follow

Ar
Review №24

Watermelon device. No one answered the phone, the e-mail, the WhatsApp, and all of it, a little swindler.

اح
Review №25

The Consumer Protection Agency is a center to refer to suppliers and merchants when there is a complaint about the devices

Ho
Review №26

You are very respectful people and you are interested in complaining so that you will be very thankful.

Di
Review №27

Al-Abed White Point Company does not provide good after-sales services, and worse than that, there are breakdowns in the devices at them, unreported and issued from their maintenance report, procrastination and the absence of spare parts present.

Ao
Review №28

All to Bishkro Ui States, either workers or children of workers or children and ... This is what they receive complaints from the regions of his deputy related to say you will not be received from this region now

ال
Review №29

Waiting for a solution with Mansur for cars Mansur Nassabeen

As
Review №30

One of the most beautiful regulatory bodies in Egypt and is characterized by transparency and gives every oppressed the right actually I am proud of this device upscale

bo
Review №31

Not fit for anything for the citizenThe great importance of producing companiesNo one answers the phones

Yo
Review №32

Bad service with a satisfactory and consumer value for them is an important product value

Mo
Review №33

I could not reach any contact with the device through the hotline. Very seriously, I am saying that I believed you exist

Ah
Review №34

The device and they are neither a hotline nor a site of ADR. We present our complaints, where ... fornication by the administration and total corruption

Mo
Review №35

They didnt answer the phone at all. More than 45 minutes on the hotline (sorry all lines are busy)

ma
Review №36

It is clear that all those who praise and thank the employees of the Consumer Protection Agency

Ma
Review №37

We will hurry the investigator and nobody will do anything

Ah
Review №38

How do you complain about my groceries for more than 6 months, and I never had a bird

ma
Review №39

His experience is dirty, a country is dirty, people are dirty, no one is cold, and does not serve our Lord to burn

Ho
Review №40

Asphalt and herringbird, just like anything in our country

Mo
Review №41

The best thing I got in Egypt .......... people very hard, very respectful

يو
Review №42

They apply the proverb (The complaint to God is removed)

yo
Review №43

Consumer protection agency needs consumer protection

Mo
Review №44

Checker number is not returned.

am
Review №45

No ones on the phone hotline

Wa
Review №46

We hope he plays a more effective role

Ha
Review №47

Respect the law and return the right to its owner

Ma
Review №48

It has hypocritical people

MO
Review №49

Super excellent service

ما
Review №50

326147 Accumulate the complaint

Ho
Review №51

Good thanks God

Re
Review №52

Useful most of the time

os
Review №53

Respectable place

mo
Review №54

Thanks

سو
Review №55

No role

Os
Review №56

Greetings and appreciation

اس
Review №57

A device at the top of respect

‫ا
Review №58

Good

مح
Review №59

نزر

Information
6 Photos
59 Comments
2.9 Rating
  • Address:96 Ahmed Orabi, Street, Egypt
  • Site:http://www.cpa.gov.eg/
  • Phone:+20 2 33055797
Categories
  • Government office
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
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