Awful experience, delivery took 160 minutes to arrive, cold food, not tasty, not worth the price at all, the worst fried chicken ever, cool slow awful and not tasty at all. Stay away and go to other fried chicken chains. The only thing that was fine is the Cocacola bottle. :((((
One of the worst experiences in my life. Currently, Im waiting for the food, which is sworn by my brothers to be lehendary, but the eating area is awful, terrible, disgusting, horrible, and I cant find worse adjectives. Not enough tables, staff are really loud and acting in an uncivilized way calling each other like elephants, I dont know why but the TV is on even though no one is listening. This is worse than 90% of the restaurants I have been to in my life, and Im a world traveller. The only thing that would compensate all of this would be the food, because the service is surely isnt worth the price. My personal recommendation, stay away from here, just order it delivered to you or take away. In the end, I must still remember that the food is (allegedly) legendary.
I ordered a Kansas chicken sandwich and arizo..they both tasted okay.Pros: 👍■The sandwich size is reasonable with the price.■The delivery arrived so fast which is a bonus to the restaurant but usually it arrives at each average time.Cons: 👎■The flavor wasnt that strong and the sandwichis very classic.■limited seatings in the restaurant.I recommend it to those who wanna eat an average quality clean fried chicken sandwich without paying too much.P.S. must be eaten while its still hot to enjoy the taste
Wonderful food... very slow service
Very very slow service, nearly 1 hour to take your order at a fast food place ....
I tried it today for the first time, ordered spicy big bis sandwich big combo, the tow so cold chicken breasts are soooo thin, the spicy is extremely spicy, painfully spicy, would be good for people who like it that way, but I did not, fries is normal, colslow is fine, nothing special about it, it delivers really fast not as I expected, maybe I will try normal not spicy next time but till then, my review stays like that
BAD SERVICE. FAILURE TO DELIVER >>>>> The worst place and service EVER!!!! Waited for 2 and a half hours and my order has not arrived and they kept on saying arriving within minutes and when I called them to cancel and submitted a complaint. The call center supervisor said that the manager will call me and that the desk at the branch was bad and they gave them false information that my order was out. Then the branch owner called and said she they were sorry but it happens because they have a bad call center and mistakes happen. That is absolutely UNACCEPTABLE!!!! So they are bad and they know it and I dont think they would have been keen to call except that my order was was 400+ L.E because I had a large group of friends over and the restaurant did not want to lose money. Will NEVER call them again
Too pricey and takes too much for a single order and doesnt give the taste for paid price
This restaurant used to be really good. However this year, it has taken 1 wrong turn after the other. Where did it go wrong I do not know.However I do know this, you should NOT eat here. 2 times in a row the chicken came dangerously under-cooked, not to mention the terrible joke of a customer service department.Do not eat here
Although the food is cheap and the portions are good and it can be quite delicious, you get exactly what you pay for since it does not sit very well in the stomach.My biggest problem is with the seating area as it is way too small and on weekdays or holidays when it gets crowded it can be a little difficult to sit there comfortably since there are way too many people sitting way too close to each other.The service is as good as it can get in a fried chicken joint
I usually eat at rehab branch, today the food wasnt good. The chicken was too rough to chew.. the service is just getting worse everytime I go there. Children are taking your order, they have no basic waiters qualities. One boy even threw the wipes at my tray while eating without even bothering to look where hes leaving it. If you want good fried chicken dont bother going to rehab branch
I do not know where to begin. We went to the Rehab branch. First thing we noticed was the very small seating area. We decided to take the food to go. When we came to order our food they told us their system is down but they managed to take our order after all. We had to wait for our food for almost 30 minutes. During these 30 minutes I saw a lot of scenes I really didnt want to. One of the people working in the kitchen came out to try to fix the system. His uniform was extremely dirty (but so was all of the staffs) and he was excessively sweating. Throughout all of this, the staff was being so loud and were joking together. The food was decent, but seeing the lack of hygiene made me extremely worried to eat it in the first place.
I didnt eat here today but Ive eaten here ONLY twice before and the food is not consistent & lacks flavor. First time I ate there it was passable but the second time the chicken was over cooked & the fries were cold. I asked for hot fries & the boy that was working there at the time gave me MAJOR ATTITUDE. IM PAYING SO I SHOULD GET WHAT I WANT!!! I havent gone back there since that day. If you choose to eat there hopefully you wont receive over cooked chicken or chicken thats been sitting too long or cold fries. OR EMPLOYEES WITH MAJOR ATTITUDE PROBLEMS!!! GOOD LUCK!
Amazing food, my favorite.
Food was really hood at Rehab branch and the staff were friendly.pro: Good Food and Service.Con: The Dine inn area is little small.
Food quality is not the best its just acceptable, fries tasted a bit weird but once you get used to it ull be fine.. Quantity is enormous.As for the dinning area there is only one table indoor and the rest is at the platform outside. Service was great but they definitely has to work more on the food quality.
Every-time we decided to order from you we regretted it, food arrives late, chicken cold and bread isn’t fresh, and the extras we paid for not added, نصابين
Delivery wise, long time to Tagamoh, 70 min, good chicken, but not tasty, both spicy and normal of the same tasty. Cole slow smells like fish!. Fries very cold, dry and nearly brown!. I phoned the call center, they apologized and confirmed that the coustmer service will call back, 24 hrs are gone and no call back. No value for money specially after adding taxes and vat. I miss Texas chicken.
If there was any less than one star Kansas chicken really deserves it, one of the worst experience I have ever been,Bad taste, not a clean place and full of flies, the frying oil is burned from long ago and its smell all over the placeBad service, the employees dont care of health conditions and anybody can walk in to the food preparation area just like that... And there is no electronic queue to serve the first costumer first, its only some arranged receipt and they pick anyone they would like to serve first on their own mindFinally although all of that it costs more than Kentucky fried chicken,... Hated it
A lot of oil ... a little bit of tasteI wouldnt recommend it for fried chicken loversSubstandard restaurant
My first visit I gave them a 5 stqr ratingVery nice food .. great value versus money.Update on my second visit the service was terrible.. I waited for almost an hour to have my meal prepared and the chicken was so not marinated and was so tasteless
That thing takes the cake for the best fried chicken in Egypt. Even though its more expensive than competition in its same bracket, its still cheaper (and tastier) than KFC. Those guys are only getting better.
Good competitor for KFC, even more tasty & clean
Its the best fried chicken. I think at last KFC have competitive that can make both of them keep the best performance in the quality of the fried chicken
The stuff arent clean, even the dine-in tables are dirty and you cant wash your hands because theres no washrooms.. the food is ok.
A bit tricky to locateParking spaces are rateNo wheelchair accessibilityStaff was professional and very friendlyFood portion and quality were good
It was a good meal taste was good not bad
I love their fried chicken its cooked well and clean but they are a bit slow
Great taste and service but the chicken doesnt always taste the same
They are offering almost the same menu of KFC, with almost same cost. But their food is better, yet the staff is not that friendly.
Taste is 8/10 , quantity is less than expected. Price is average. Will go back
Compared to KFC Kansas is way much better and the portions for the fries are bigger
They were fine until they stopped taking care of their food quality (so oily chicken)
Pretty decent fried chicken but a bit too pricy on a lot of the menu items.
You like KFC? Well, you better stop eating KFC and start eating Kansas, its fresh, crunchy, full of flavors and the best friend chicken in town!
The taste is good but they need to have credit card machines in the branchs
Taste is ok
The sandwich was loaded with black pepper
So slow service for a average cost but it have a good taste 1 hour waiting
Very nice taste and prices, the place can be better though
Excellent chicken and good priced menus
Nice fried chicken but not nice seating area in the street.
They steal people in their pricing where they increase their vat rate from 14% to al.ost 48% do not try it
A good substitute to KFC less oily if you know what I mean 😃
My favorite chicken...much better than even well know brands
Overall.its better than KFC but the prices started to be equally
Good taste. The place is not clean at all especially the bathroom.
Good place I hope they will have the same quality everytime
For fried chicken... Good outdoor dining but high cost for a normal food
More than great even during rush hours. Try to avoid on weekend if you on a hurry.
Not the best, but enough to kill a fried chicken craving lol
Really its great but its always soooll crowded but I recommend it
Finally, some real fried chicken in cairo. Fresh, spices, crispy, tender, and juicy
Very nice and big peaces , but the original is not perfect as the spicy, the delivery is very fast but they are collect the bad peaces
One day is perfect one day is down not standard quality
Great fried chicken and price , the sad thing not many branches
Food is good but service not good 😔
Tastes good but low quantity and sandwiches are small
Tried it couple of times. always with stomachache. way over priced for the quality.
Great value for money the best fried 🐔 in town
The absolute WORST fried chicken you can ever eat.
The crispy strips are delicious but the chicken with bones are not good
Really like KFC with better quality .I like this blace
Best broasted chicken but dinning in very bad in rehab branch
Surprisingly way better than kfc and way cheaper
Best fried chicken, remarkable sandwiches, good cheese used
In the past it was very good now I wouldnt recommend it to anyone
Terrible service half order was hot and good the other half was cold and not fresh
One of best fried chickens tasty and clean
Very good fried chicken better than KFC
Nice but need to fix the Table inside the RESTAURANT
Excellent quality, taste, staff and prices.
Delicious food but call center staff are a little rude
Nice food but the place is very small
One of the best fried chicken restaurants in Egypt.
Theyre always slow and late. Average taste, & value.
Quality not consistent. chicken is not always up to standard
Very poor stuff, very poor customer service,no standards , operation manager must be fired.
Horrible costumer service (rehab branch) and they do not give costumer the change.
Tasty, well cooked, crispy, better that KFC
Better than kfc, good price good quantities
Sucks. Ibn El sham in rehab is better
Usually nice fried chicken. Helpful staff
It serve a very good food
Good chicken, much better than KFC
One of the best in its category. Beats the competition by far.
Sometimes they don’t serve hot food
Bad service, but the food was good
The best chicken in Egypt, better than KFC !!
Fair food quality . average price
Normal prices, normal food quality, big portions
So delicious you must try it
An affordable place serving good food.
One of the best places to eat at
Overrated, food wasnt good at all