Very good showroom! It have a big amount of new and used cars. Very nice personnel.If you want to change your car - thay have Trade-in system and they can give you a good price for your old car + discount for the new one!

Very good facility, qualified and friendly staff. Three Areas of improvement: 1. Reduce waiting time during receiving and delivering the car. 2. Make sure of all spare parts availability in stock. 3. Not to suggest unnecessary extra work just for increasing the cost of maintenance bill.

Ghabbour Auto should be one of the most reputable and professional services for Car maintenance which is not the Case I see most of the time. That branch as well is one of the worst!

Appreciating the support of and the good quality of workshop the reception engineer atef atteya is very professional , very good car wash and my car service finished in 1 hour

The agent for Mazda, Hyundai and Geely. Very professional and dedicated to excellence. I had a broken windshield and they repaired it in no time with original and genuine spare parts. Highly classy reception and service personnel.

Not professional at all very bad customer service

Excellent service , especially engineer Mina Nady , someone there who is so polite , helpful , accurate in every word , i really enjoyed his charismatic effective well organized work ,,, thx alot ghabour

Very bad late one ours to take the care to serves and not good maneger oll spek en fone soooo bad. I dont came agine here

Unprofessional and poor quality maintenance especially for Chery. Its added recently so they still exploring it.

Good service. Special thanking for engineer Norhan Soudi for her honest, professionalism and patience. thank you.

Perfect service and good staff with Eng. remoomAt all very goodThank you Mr . atef Again

It was very good dealing with this branch, special thanks to Eng Nourhan who took care of my car and was helpful and understanding

I want to tell you about my experience in my CN7 delivery, as being frustrating of long waiting time and uncommitted behavior from one of the sales.Ms Yara (sales) stepped in with her lead by example attitude, saving the whole situation being a role model for business accumen and professionalism. Her dedication led to accept her offer to only 3 days to receive the car and indeed done.Actually seems to be 1 person can make the difference and save the branding!

It was a professional and excellent serviceand specially Eng. Mina Nady for his good service and credibility

Perfect quality of service , Professional staff , good image of Ghabbour , specially the reception manger eng. Atef

Thanks ENG Remon perfect service

Big branch and good quick service.. better than abu rawash soooo much better

If only there was a zero star rating for such terrible placeWaiting to enter as no place to park the car ,its a car service center with no place for cars !!Two desks for serving clients and both are empty!One engineer isn’t even receiving clientsThe staff is helpful and I wouldn’t blame the engineers for this as they seem to be overloaded, but definitely its a bad management,and definitely you don’t get what you pay for.

Good service and the team there is so professional especially Eng. Noran Soudy who was so helpful and intelligent

Special thanks for Engineer Nourhan Soudi 🤩🤩She is professional friendly and helpfulMany thanks to you Nourhan and keep it up your professional way 💪💪

They are very slow. You go there and you stay forever. Not enough workers. Receptionists are not friendly. Visiting the agency is the worst trip ever

Its a very nice branch where all workers are handsome and gentle specially Eng.Nourhan Suody

Clear , transparent service , great and lovely staff , thanks ghabbour

Ghabour is one of the best car dealers in Egypt with variety of cars. Maintenance is ok compared to other dealers

A respectable service center and engineers above description, in respect, especially the engineer, Nora Soudy❤️

Done the 90k service for my Tucson and the job was done perfectly by ENG. Norhan Soudi.

It was a professional and excellent service and especially Eng/norhan soudy for her good service thanks for good service👍thanks eng/norhan soudythanks Gabour

Excellent service and thanks for Eng.Nourhan soudy for her help and honesty

Very incompetent engineers and technical support. They dont understand what theyre doing . They keep messing around with spare parts and do many replacements as trial and error hoping to find whats wrong. I had a 1 year old car hats only done 6000km and i had to changea battery,set of door locks,steering shaft and a whole steering column on only 2 months and still no satisfying solution. Very poor quality spare parts. Even after complaining to the mother company in korea twice theyre still not getting better. The engineers will stall you for weeks because they dont understand anything and sometimes wont answer their phones. Theyre also experts at lying.

I booked to do my service at 12 and its 3 now with nothing done yet, they r very slow.. very disappointed

It was great to meet a professional engineer like Mr. Remon Refaat

الخدمة ممتازهEspecially mr.remon refaat thanks mr.remon and thanks ghabour

Excellent service and engineer atef attya

Very beautiful branch, and special thanks for Eng. Mohamed Salah

Its very good maintenance thank you eng nourhan soaudi

Great place. Car show. Coffee shop

Had my car serviced there. Pros; they were fast, punctual, the reception engineer is a very good guy and polite person.Cons; my car went in and out 3 times with one issue not getting fixed till now, they messed up something with the rear camera (installed outside of GB auto) and when they voluntarily tried to fix it they broke something else (vitesse switch). In the end they fixed it all on their cost I didnt pay a single penny, but one of the original issues was not fixed. I didnt complain further coz i got tired of leaving my car 5 days in a row, I had to take it.

Long waiting timeNot organised

Thanks for Ghabourespecially Eng:Nourhan Soudy for her great effort

The best service center special eng. aAtef Attya

Very well organized place and have very good service 👍

Car service:Was great, they were fast, efficientVery polite and gave great adviceTook notice of the car and cleaned it wellPaymentDidnt allow MY OWN husband to pay for me with his credit card. A new rule that the owner of the car just pay with a credit card as the same name as the car or you have to pay in cash.Which is dumb in my opinion and not to give the news in advance, caused many people the inconvenience of having to walk a few to their own ATM and then walk back with the money just to get the car.

The best service center special eng/ norhan soudy 🤩

My appointment was 11 am but I had to wait 2 hrs waiting to enter my car into serviceFeeling so boredNormal Coffee 10 leFeeling so expensive

Long waiting period without any proper outcome. On the following day, after an hour of waiting, I have been told that the part I was looking for wasnt available in stock. And after I followed the salesman suggestion and went to Elkorba store, I found that the store door was locked during the business hours.

Eng remoon is th bestnumber one

After waiting one hour to meet the engineer. A half an hour has been spentbinfront of him doing nothing as he was not professional while using the system on the tablet infront of him. Making the 30,000 service. It is supposed to check many things but nothing happened just changing the oil and filter in quarter an hour. The service centre is just stealing the people.

Service Very good & fast... Car washing was not good

Place fairly organized but car waited a month for spare parts (which were available in all local mechanic shops (originals)). Parts that were replaced look clean and fit for purpose! No way to check if they were replaced in error. Only given a 3 month guarantee on parts. Not sure would use ghabour Hyundai again, would have to be able to check on availability of spare parts. But Im not a mechanic!

Excellent service and engineer representitive

👍

Good placeExcellent service 👏Staff was very helpful

The system needed to be fixed and the service is too slow due to the number of custmers but the service is good and the staf is nice

Ive visited Kattamia branch, theyve professional after sales service!

Amazing place and wonderful service

Excellent service from eng. Remon

Car agent

Well organized, excellent service, and professional people.

They call themselves a show room yet they have 0 cars for show... all the cars are customer cars with no keys. The sales person is unenthusiastic and pretty annoying. Overall a bad showroom selling good cars...

Good services

One of the biggest used cars show rooms in Cairo with a wide range of cars from different categories and prices, decent sales representatives and good varieties of payments terms

Negatives: Long waiting, bad coordination and lake of standardized warranty procedures.Positives: Easy access, watching the car during the maintenance and a big waiting area.

A lot of car brands are sold there

Extremely long waiting times, inadequate customer lounge and a rip off maintenance charges.

When it comes to fixology, it’s not the best service. Either go for a local body shop or to the car authorised service centre.

The treatment is excellent and professional.Especially mr.karim nabil.thanks mr.karim.thanks ghabour.kattameya branch

Mazda 3

The only negative thing I can say is it is so crowded. even with a schedule appointment.

Not the best but good sales team

Waiting and very bad service

It was great very good service

Nice services but very poor wifi

Good place but crowded

Good service

Precisely

Thanks Eng Nourhan soudy

Excellent 👌

Great place to buy used cars although it is a little bit more expensive than other competitors

Fabrica offers great cars yet you have to go there by car because it is impossible to find a ride on the high way

Nice service and wonderful staff but they are very expensive.

Good place for work

Very nice staff

Very bad, sorry for rating five stars before, its under zero services, good talking, do nothing

Variety of cars

Sometimes you have to come several times because of tech. mistakes and car maintenance take more than one visit...:-(

This Is Mazda service but the guys in kilo 32 are better in electromechanical

Waiting is so long ....but better overall than abu rawwash branch

Bad experienceEmployees start at 9:30 although work should start at 9

Its really nice and comfy for the waiting and the service there is really great

The best service available ... Too crowded though

Crowded

Poor quality

Worst sales team ever

Smooth car service, better to have an appointment before going.

Average service and very high prices

Inside town car maintenance services working till 12 am. Services for Hyundai, Mazda and Geely cars

Polite customer service representatives without any services

Great staff with high work quality

Unprofessional and big delays particularly if fixing something under warranty

This dealer sales used and new cars in very expensive way.