This is the second branch located inside citystars in phase 2.A digital one, very convenient experience for alot of services

Very slow customer service. Waiting time is really huge and Unexpected!!!!

I went to the automated branch, as it is called, for a cash withdrawal process. At first, I was asked by the security officer about the amount of the withdrawal, and when I answered him, I said: No, regret, withdraw from the outside the minimum amount here is 21 thousand. He asked me the same question, and when I answered him he told me sorry, the minimum is 16 thousand. I told him it is not a problem. I will withdraw 16 thousand. And in two dimensions, I can see the card and the card to update the data! The important employee understands me that the machine is linked to other branches and I must take a role !? What does this mean !? The employee was in a state of challenge that I had not lost money from the branch and was satisfied with withdrawing from the external machine, which had a terrible accumulation in the first place, due to the fact that he prevented clients from using the machine inside the branch. It remained nice that he also did not wear a muzzle or jealousy !!! And by asking the employee about his name, Ahmed Ali said

National Bank of Egypt City Stars Branch Gate No. 5