Very bad experience. The after sale service is zero. I bought lazyboy chair, the price was like anywhere else and even more expensive than other better shops but what was good is that I could get the chair in the same day of payment, it arrived scratched and after 2 days it started to make noise while shaking, so it needed maintenance they started to negotiate about who should pay the transportation to take the chair for maintained after 2 weeks they sent the car and took only the chair back to fix the scratch and refused to send it back without transportation expensive fees, so i took it myself but I had to visit the shop 3 times because it wasnt available in the shop even though the sales agent confirmed for me every time that I can go and take it.Now it passed 1 month and they didnt send anyone to fix the big noise that the chair makes while moving. The sales agent keep giving promises that someone should come tomorrow but it seems that tomorrow never come for them. I sent messages to the management Whatsapp no. But they stopped answering me. The sales agent promised that any problem at the chair mechanism will be fixed for free but unfortunately they didnt keep their word and they refuse to come and fix the chair.
Good place
There is no kind of cooperation or after-sales service!Once the money is received .. everything is bad: delivery, packaging, receipt, deadlines and feedback from the staff.I advise not to deal with them.Then .. they remove negative comments from their Facebook pages .. Honesty is lost too!
A very beautiful exhibition and an excellent team in dealing honestly and God willing, all of their products are masterpieces. I hope I visit them again 😍😍😍😍
Worst Furniture Fair in EgyptTake all the money before delivery and after that when the furniture has defects and scratches due to lack of good packagingUpon complaining and after a long wait, the need came back worse than it was, and therefore we had no choice in refusingUpon commenting on their page, they cancel comments and block
The place is a masterpiece of Oi from experience and dealing with Zouk Oi and they have an excellent variety of bedrooms, childrens rooms, chandeliers, and rockets, and everything is available from natural wood, and I received the work as I was wanting and better
Very bad deal after sale, and in need of extreme responsibility, I advise not to deal with themVery bad after sale service and rude stuff .. I recommend not to deal with them
Very poor handling and no obligation to maintain after sales. Unfortunately, you will lose your effort in designs with bad and disrespectful dealing.
The transaction is at the top of morals, sophistication, and taste is high, the prices are very appropriate, and the people who work for them from the worker to the manager are the top in morals
My experience with them is bad, I bought a corner from Talaat Baiza, and I replaced it with another one that remained after a month of use.
There is no commitment to appointments or maintenance
Very good products
Good products, reasonable prices, good cooperation, respectable treatment
Great variety
👍👍👍