user
Misr Radiology Center
8 El-Khalifa El-Maamoun, Mansheya El-Bakry, Heliopolis, Cairo Governorate, Egypt
Appearance

Comments
Ah
Review №1

They are not professional and they are delaying my CT brain results. They do not even apologise for the delay.I dont recommend it at all, first and last time.

A
Review №2

No respect for others time they give invalid appointments. Not organized

Sh
Review №3

Our first experience with MRC was via the phone, they have an auto queue management system but you must call first thing in the morning in order to actually speak to an operator. Once you reach one, make sure you get all the info you need or else go back to the end of the auto queuing system.From the time they take your papers, it’s a 48hr wait till they call you back with an appointment. On your appointment date, try to be the very first in line by arriving extra early. That’s what we did.Our request to speak with the doctor who was going to carry out the biopsy was respected and though brief, it was comforting to hear how he planned to do the procedure.Once completed, people from Elia Anis Pathology Labs were present to collect and pack the sample for same day shipping.All in all our experience was ok, though I was worried about the crowded elevators. Thank you to nurse Gihan who was helpful with us and to Dr. Mohammed Gamal El Deen for his patience and positivity.

Ab
Review №4

Is the best technological radiology I has visited in Egypt. Many doctors suggested it because of its technology in x-ray, ct scan, mri etc. Just be patient.

ha
Review №5

Very bad management. Lack of commitment on time. Disrespect for patientsإدارة بطيييييييخ

Ah
Review №6

Crowded center.. Bad management and timings.. In addition of waiting two hours at least in the place, I witnessed two situations. First, I went there to collect my mothers X-ray results, and despite I repeated to the reception staff her name three times, they still gave me a wrong file for another patient, and discovered the mistake once reached home. Secondly, on same day, I had kidney stone and went there to do the scanning, and then the reception staff insisted that i can not have both the report and x-ray films so I can show them both to my doctor.. I only have to get one thing only.. I told them what if I wanted the report as additional requirement, they still insisted on their opinions. I was astonished from their attitude and the workplace policies. It is a common sense and a very known fact worldwide that the patient is entitled to have both the scan results and reports since I already paid for them.. This was really outrageous!!!

Ma
Review №7

Good but stiff is a bit slow

Mo
Review №8

Very Good

Mo
Review №9

Its very nice radiology Center and you can make any type of inspections you want with new technology and it has more contracts with a lot of insurance companies and Syndicates but the problem it is very crowded and neet to be more organised.

Ah
Review №10

(HATE IT ) They have a serious problem at time management, and thats probably why theyll never reach 5 stars rating , if you asked around and they told you youll be examined and all done in 2 hours, then expect to stay for 2 more hours waiting!!!. Take some snacks, video games,books oh and the cell services is ZERO so no internet!!

Fa
Review №11

This is the worst radiology center i have ever dealt with. My husband had an mri done there 8 days ago . Still no results. Their call center has no information on the cases and they tell you to call the next day to see if its ready and then they finally told us to come and pick up results last night at 11 pm . So we go in the morning to pick it up and its still not ready. It turns out they only have one doctor dr Rasha and she comes on tuesdays and wednesdays only and that yesterday tuesday she wasnt there and hopefully she will come today. So if she doesnt we have to wait another week.They are very unprofessional, i dont know why the specialist dr sent us there. I hope this gets to the owners so that they know what kind of people work in their facility.I just wish they had a zero star for rating so that i dont give them one star.Very unprofessional. I do not recommend them to anyone, and they are even more expensive than anywhere else👎👎

Mo
Review №12

Professionals and polite staff.You can reserve through phone and you actually get ur exam at the time u specified.

Ha
Review №13

Well clean and everybody got their distance between each others in line

Em
Review №14

Unprofessional, uncooperative in their dealing with patients.

Mu
Review №15

Terrible customer service either on the phone or on-site!

Ex
Review №16

Nice scan center but you will wait by hours as its always very crowded.

Fa
Review №17

Very unprofessional!!!! The staff are not friendly to non Egyptian

Am
Review №18

Bad experience, no order, been in better places

Am
Review №19

Very good staff and accuracy bit expensive

Ah
Review №20

Experts, but the location needs to be more clean

Ha
Review №21

Waiting a long time to make X Ray for my kid.

no
Review №22

Employees behaviors and attitudes very very bad with customers

fa
Review №23

Best radiology center in egypt

Da
Review №24

All sorts of radiological interventions but always crowded

Ab
Review №25

Wrong location, its in the other side 200 meters away

Eb
Review №26

Very good service 👍

Em
Review №27

The worst Radiology ever ,

Jo
Review №28

Good service

Ma
Review №29

Good place

ah
Review №30

Perfect place

Ha
Review №31

Professional

Na
Review №32

A center with the latest capabilities, but it lacks the provision of private places, a special team of doctors, female assistants, and places to change clothes inside the x-ray rooms to maintain privacy

Ma
Review №33

The best x-ray center in Heliopolis and Nasr City.Very well organized and has all the servicesRespectful behavior of the staffVery spacious space and a lot of places to wait inside and outsidePrices are a little expensive, but not more than other large centersDeliver results on time without delay

Kh
Review №34

A very bad place, very crowded, there is no organization, no commitment to reserved appointments, no role, not even an administration that responds to complaints, a place after making a name that remains rubbish and unprofessional and unprofessional employees

As
Review №35

An organized and clean radiology center, good dealing with clients, accuracy in work, accuracy and punctuality to some extent, but the fame of Egypt Radiology Centers made them arrogantThey canceled the discount rates and violated their agreements with the companies, and this is not a characteristic of honesty, which is a solid basis for success.

Ah
Review №36

Clean placenew devicesRespected doctors, technicians and workers* Unfortunately ... the management is a top in confusion and disregard for deadlines!! The appointment for atomic scans is at 12 noon.. The patient enters at 3 pm!!!! Because of the mistake of a negligent employee, he did not specify the appropriate date for the presence of the radioactive material necessary for the rays!!!? *

Ib
Review №37

Abuse by the receptionist, Caliph Al-Mamoun branch, while raising her voice, removing her mask, and endangering our health, without identifying her name and job

Am
Review №38

I went to do a CT scan, outside waiting areas are not used, people inside are as if there is no epidemic, people enter to register randomly and there is no precedence for attendance, numbers, and spacing. Those registered for cases must inform them that you are affiliated with the Syndicate even though the card is in his possession. I would have paid 1150 pounds if no one asked the employee why you did not give us the Engineers Syndicate discount, and he replied: 400 pounds.The employee must be informed more than once about what you need to do because the forms differ.The results of the CT Scan come out in the form of a CD, knowing that no one uses the previous ten years, and there is no alternative ....The device is fast and finishes the process in 3 minutes.

Mo
Review №39

Poor management and lack of punctualityBad smell in the placeExpensive compared to the poor service provided

أح
Review №40

Frankly, the service is very excellent... and respectable people.. and there is outside the center.. chairs and fans to relieve the suns heat.. there is also a supermarket near it... everything you need is already there..... Thank you to all those in charge of this edifice Great

Ba
Review №41

This branch is very bad, I was supposed to stick to the time they booked me, and when I went, they were happy about the reservations, and therefore I was late for an hour and a half until I entered, I mean something very lacking in taste, other than that I paid the value of the x-rays that I was going to make, the professor at the window told me We are sorry, I regret the amount I said to you wrong and you will see, God, that I was with me to complete it, knowing that I sold the x-ray picture on WhatsApp, and they replied that it cost 600 pounds, and when I started, they asked me 500 pounds too, because they told me the wrong number, so I said I walked and paid the important thing after what I went to meet the same window clerk, calling me at 11 o’clock, telling me, “I regret it.” Change the rude treatment from the first receptionist to the front desk staff and the medical staff, something disgusting

Mo
Review №42

By God, group, I am very upset because some of the medical staff did not feel the condition of the patients, especially the X-ray technician that was present in the Faisal Branch 319 Faisal Street today December 14, 2020 at 11 am because I fell from a ladder and my feeling of pain and fatigue did not teach him except the signs of absence and the professor made the X-rays and informed me I waited outside, I told him I am present and I waited about an hour while I was suffering from severe pain and in the end one of the nursing sets reached me, Almighty God Almighty did not wait at seven oclock in the evening and I was not impossible..Please try to appreciate the distortion of the patients conditions, not a condition that he screams and does not give in order to feel him

Gi
Review №43

. Delayed delivery, not even apologizing for the delayOnce again, I was given x-rays to another wrong patient.

sh
Review №44

There is no feeling or appreciation for the situation that spreads a rumor, I mean, wait two days for x-rays, and the patient in the hospital is waiting for the result to perform an operation, as if, for example, delaying the result in the interest of the hospital to the patient transferred from him to increase the days of care for the patient. Come two days, what is this negligence and irresponsibility?

Ah
Review №45

A very respectable radiology center and the treatment is excellent, and most doctors ask for the necessary tests to be carried out in it for the accuracy of its results and the proficiency of its staff.

Ab
Review №46

Modern imaging techniques, but the wait is very long and there is not enough organization

Am
Review №47

Misr Radiology Center Al-Khalifah Al-Mamoun Branch The CT department is the worst place you can deal with in your life in terms of hygiene, precautionary measures, and the treatment of the receptionist in the evening, Tuesday 9 March 9, women who have ended the oasis and neglected to deal with the knowledge that I am a doctor means someone who understands and does not like him Unfortunately, my employer was the last time I worked with this disgusting center

Mo
Review №48

The receptionist is totally unprofessional.And conflict of information from one employee to anotherOne of the employees told me that we accept ringing for less than three months with the approval of the anesthesiologist.When I went today and entered the office of the Director of Administration, Mr. Ahmed Hamed informed me that the center is not qualified to give anesthesia to children under three months!

Ah
Review №49

Excellent, professional and scientific.This place offers exceptional service and unique Neuroradiology examinations.I recommend them by far over any competitors.One of the best centers in existence, the service is provided with skill, professionalism and care in addition to the scientific method.The services and tests provided by the center, especially in the field of brain and nerve examinations (specialized), as I cannot compare the reports I get from the Egypt Radiology Center with any other reports. I would definitely recommend them as the best position compared to any of the competitors.

Ma
Review №50

A crowded place is beyond description, patients are waiting in the street, and the precautionary measures are not adhered to, and there is no system and customer service, there is no talk about them.

Gh
Review №51

The reservation was made on the basis that I would be the first one and I went half an hour before 10 oclock at 10 am to work with housing. I found the place very congested and the device is broken and they try to occupy it. Dr. Egypt gives me a radiation injection even if the device has not been repaired. Cases of Crohna and bases are very normal among people who dress like me. They take chemotherapy and have a lack of immunity. There are no precautionary or professional measures. People are going to complain about symptoms of Crohna and helpless people working on chest x-rays. Underestimating peoples lives

Mo
Review №52

The center has almost all types of x-rays, reception, technicians and nurses. People who are very tasteful and try to help you as much as they can.

Wa
Review №53

A very clean place .. Contact the phone was a satisfactory response .. The service is good .. The price is right for me .. The equipment is good and the report is of high quality as printing and information .. The waiting time to receive the reports is long (two hours) .. The service on which I base the evaluation is Sonar On the abdominal area

Sa
Review №54

In general, the center in terms of diagnosis is good. As for treating patients poorly, especially those in the resonance department, the elderly and his condition are not observed.

هي
Review №55

They dont even answer the call, and if the center responds, it gives me a contact number. I dont know if they dont want to serve people or anything.

me
Review №56

My experience with Egypt Radiology Center is a bad one. I am wary of anyone dealing with this place. There is no conscience completely and the results are totally inaccurate.

Es
Review №57

The center is good, but it has notes, such as changing the prices of resonance rays from those advertised in the Engineers Union 2020, and I have to go to the center.

Mo
Review №58

Clean place and respectful staff

عب
Review №59

If X rays say hostile to me and look at a second time, I want to keep a radiation agent on Tuesday and I have to say the following on Thursday and Ill get up Saturday. Im a thief in the reports on Tuesday. I came with reports on Thursday. I do not understand the need for frankness to run a failure and receive Afifi as if they were working with Arabaji. I do not know how many people are in the world.

sh
Review №60

First place was 7.15 and we entered 9.30Secondly, if you are following an insurance company, you will have under your hand a number and then look forward to the fourth round.Thirdly, the MRI is already working in a second building that is purely TmschilhThe fourth one in this reception was formed by the director Gat one you know they sit and joke and laugh and then, although it is the aftermath of all the people who were sitting and his concern and his entrance kissed us and when we objected Kdbwa and said it is a barrier and this is a lie because one of them said we did not barrierThere is no respect for the eyes and the last lack of literature originally

Os
Review №61

Excellent center, but customer service is a junk. People who answer the phone have an endless lack of experience

Ah
Review №62

Very bad center: we waited for nearly an hour just to inquire about the work of ringing rays, the staff is very cold and the treatment is bad and we were advised of them.Upon entering the inquiries, we were surprised that they changed us to the number to wait just for inquiries, and despite the presence of more than four employees at the reception desk and the absence of only four inquiries, they left us half an hour, and after our turn came we were headed to a new place to meet the radiologist to answer the inquiries and It was surprising to us that we need to wait another woman just because some of the delights are answered, but I have any questions. Strange that people are waiting and silent !!!!This center is only described as a backward world

kh
Review №63

Fairly good, but there is a lack of interest in patientsIf there is an inquiry or service

sa
Review №64

Their appointments are so bad, the patients are delayed for a long time and the staff are very cold

Be
Review №65

1. Do not respect the dates of bookings:Reservation was 1 pm, we checked in at 2:30 pm,2. There is no mineral water:Most of the residents are supposed to be sick. Having mineral water free for everyone is not a luxury or a luxury3- The bathrooms are not of the required standard4- Waiting chairs are not comfortable at all, especially in Hall 3, waiting chairs must be renewed5- There are no actual consultants to diagnose and write reports (just names on paper to fulfill the legal form), so they ask the patient about all the previous tests and x-rays to deceive and transfer them !!!!!!6- Prices are exaggerated and very, very expensiveAn MRI means 3800 on the liverWhat does a CT scan mean for 1950 pounds on the kidney and pelvis ??? !!!!!!!I found another top spot in hygiene at 400 EGP, only in a poor areaYou are thieves

Mo
Review №66

On 8/16A breast ultrasound was done to follow up a breast tumor at the Khalifa Al-Mamoun CenterAnd follow-up is done on the same breast every periodWith a breast examination, the lymph nodes are examined in the armpitAnd the respected doctor at the center did not examine the armpitsWe thought it was a separate examination and should be reservedBut surprisingly, he put a comment on the lymph nodes even though he did not examine them at all and did not approach them...When we complained, the customer service answered us and asked us to go to the branch for a re-examination (re-examination)...But the respected doctor said, No, I put the prosthesis (lens) in a magical way to screw itAnd I was able to answer my armpit and saw it from far away with my distant experience and my keen eye........Of course, I am a doctor, and my wife is also a doctorAnd that we did this examination in more than one center and with more than one doctor from professors from different universities who are known for their efficiencyBut in the clinic of the oncology professor himselfAll of them, without exception, are examining their armpits for reassuranceBut he refused any logic..We have also been directed to re-examination medicine, what is necessary for you to answer us again, and we delay our work, and in the other you say, “No, I will not repeat it.”Medicine was from the first.............Of course, the doctors who were there used to argue on the lips of the director of the place because they could not re-examine or say that this machine doctor made a mistake or forgot.This is not useful to our teacher, who, Mawlana, our Prophet, who could not be mistakenAnd I have to decide this infallible. I will adopt treatment plans, but they refused even to hear.....Unfortunately, of course, I submitted a second complaint to me, and he promised to respond a day laterAnd still until now the response did not come to our fourth day.....Unfortunately, due to my job, I used to recommend the center because I know its reputationBut when you try it personallyI say that it is a bad experience to the most extreme, and it hurts patients with pride and an empty stalkAs if angels do not make mistakesWill I say the name of the esteemed doctor in the post again....#Egypt

Ma
Review №67

There is no reply to the phone or whatsapp ..I attended myself a taxi and the amount of the amount and the reception was poor.It was possible to talk in the phone or whatsapp ..

Ah
Review №68

There are all kinds of tests and the latest diagnostic equipment

me
Review №69

Very poor service and late in issuing results

Kh
Review №70

A great experience in a respectable centerThe most important characteristic of the center is its keenness to update diagnostic devicesBladhah includes a large number of university professors to write medical reportsThe report is reviewed by more than one doctor, which prevents misdiagnosis

Am
Review №71

Focuses on efficiency in service, but the price is high part

تغ
Review №72

The pitch of his treatment was pitched in every need of receipt. He was bored from them and said Zouk

مص
Review №73

At least it is described as the worst rumor center you have ever entered. After what booked contacted by day higher booking was postponed booking 26 hours and of course downright Ahan courgettes because downright much besides Me Wakhed promised. The Delloukt time 6:49 with that, let alone 5.30 Soccer Gaming cooler staff style as possible in your life and eagerness like you Btaatsol them as if they were above humans. Allah is my suffice, and the best deputy

Re
Review №74

Misr Radiology Center is one of the best centers at the medical and professional level

Em
Review №75

Very bad experience in terms of reception, cleanliness, appointments and invoice was 4600 LE and withdraw from the bank 4800 LE Without the banks message Mknch managed to recover the amount and deliver the results was minus reports actually substandard

Ah
Review №76

After waiting for two hours to make a ringing, the device is reduced to the sound of the footBad employees in a lack of taste and lack of professionalism

خا
Review №77

The worst administrative treatment I have seen in my life I have been ringing 3 times without an explicit reason and the communication service is bad from a transfer to a worker and no personnel and understanding employees

ah
Review №78

A very bad center and the goal is to collect the money and they committed and committed a mistake during the work of rays dye by not installing the cannula in the vein in a wrong way and under the supervision of a doctor there and during the radiation and during the injection of the dye it leaked under the skin and led to a tumor by hand and the entire arm and I went out to the Great Manshiyya Hospital a very bad neglect and we thought God and yes The agent in this center

DI
Review №79

I went to work for my son at 11 am We preferred to wait an hour and a half until the arrival of His Majesty the ability of Dr. Ali, although they told us at the time of payment that he arrived and after the call

Ma
Review №80

Very excellent clear image of the rays in which all the details of the fracture in the system of respectful treatment of all employees of the patient

طا
Review №81

Very bad service ... Employees do not take care of patients complaints ... Cool Center service is not bad but it is very bad

Ah
Review №82

Bad ... They were told that there was a cochlear implant for the patient in the form and started to work the radiation and then they took out the patient and reported us after the validity of the work of magnetic resonance because of the presence of cochlear implant They actually started MRI, and he heard a shish in his ear, and in the face of that they denied and told me that they asked the patient if he was carrying any devices in his body and said no.Allah is my suffice, and the best deputy

em
Review №83

Not possible lack of credibility and the sting on the hotline in hours because of the limit is de literature

Mo
Review №84

A very good experienceOne of the most accurate radiology centers in EgyptIt has some minor drawbacks such as no parking spaceIts price is suitable for the quality of the examination and the reportThe biggest thing that distinguishes it is the extremely accurate diagnosis

Sa
Review №85

Good but the problem of booking by phone is very difficult

جو
Review №86

We are from Yemen and we worked for his mother the process of ironing the tumor and the process was very successful and excellent.

Mo
Review №87

Very bad place very very very far to the extreme congestion with no organization and no place for rest and two hours to reserve a hostile after days, unfortunately, a terrible experience in the sense of the word do not advise anyone to get close to this place

Mo
Review №88

One of the best places that allow all rumors to work

ah
Review №89

Bad dates, long waiting, creating disgust, and their phones, waiting in it for a long time, needing a system, and they don’t want to answer the phone, and ask about waiting by text for an hour.

Al
Review №90

Very bad servicesCustomer service and inquiry staff are very poorly treated

Mo
Review №91

Employees at the top of a few literature and say Zouk Center is very bad in its dealings with customers

ah
Review №92

One of the largest radiation centers in Cairo

Mo
Review №93

Good center and good appointments

Mo
Review №94

Of the worst places in the work of X-Egypt summit in the delivery delay

Sh
Review №95

Excellent, but very expensive compared to peers in the same area

أس
Review №96

Very poor customer service

Ah
Review №97

Nice place

مح
Review №98

Good

Ha
Review №99

Excellent lab, very respectful people and complete cleanliness

ni
Review №100

They have all kinds of rumors and accurate results

Information
58 Photos
100 Comments
3.4 Rating
  • Address:8 El-Khalifa El-Maamoun, Mansheya El-Bakry, Heliopolis, Cairo Governorate, Egypt
  • Site:http://www.misrradiologycenter.com/
  • Phone:+20 2 24509772
Categories
  • Medical diagnostic imaging center
  • Dental radiology
  • Diagnostic center
  • Radiologist
Working hours
  • Monday:8:30AM–10:30PM
  • Tuesday:8:30AM–10:30PM
  • Wednesday:8:30AM–10:30PM
  • Thursday:8:30AM–10:30PM
  • Friday:10AM–5PM
  • Saturday:8:30AM–10:30PM
  • Sunday:8:30AM–10:30PM
Similar organizations