Worst customer service ever! Long and detailed review: in this branch-- I was being friendly with the lady asking her opinion of the best seller cupcakes she replies all our things are good I smile and say of course but which ones are more ordered and requested, with a bland face she replies all of them , I cannot tell you what to get , depends what you like!! She made me regret the moment I asked for her recommendation!!! Then I was hesitant to ask if she can atleast tell me what flavor is each since there were no labels, and its my first time! Her tone & attitude was not welcoming ! If I wasnt in a hurry I would have left to another place! I heard a lot about how great Nola is--- but service can ruin the image no matter how tasty! Oh and when I picked my options she then remembered shes in service and asked if there were kids and tried to recommend other products,,, but I reached to the point that didnt care to hear her recommendation--- too late! Thats a shame really. Well...I hope it will taste good atleast. But ill never go there any time soon.
Today we had a very nice experience with Nola El Merghany branch , The guy was there is very friendly, helpful and nice, he guide us to choose what we need between the different varieties in the display further more he has a very good experience to deal with the customers and he has a good back ground about all the items in the display.From the other hand we bought a very delicious ice cream , babas cake , cheese cake and lotus mini cake ... really we enjoyed the taste of the desert in each bite.Thank you ☺️💗😍
Terrible service at shops . Cakes are not fresh as promised. Bland ice cream and unprofessional after sales / customer care service.Not going back.
The worst customer service ever and the worst place
Cheap quality and overpriced
Overrated
Good
Wow
The quality, taste and speed of delivery is excellent
Excellent