You can send them whats app to schedule for any mentainance and I wanted a new screen , next day they bring it and one hour later it was finished amazing service

Great service , my phone came out all new but they do take some time , they told me that it would only take 3 to 4 days, then i waited for 8 days just to get a respond back.

Not so experienced with maintenance so they prefer to change everything related to the issue instead of finding the real cause

No follow upDelay more than SLAvery poor call center

No queuing system and everything is so random

The worst service in mobile and home appliance ever they sell a very low quality product and they stall with you untill the warranty time of 30 days pass

The customer service is great and the maintenance section did a good job in fixing my phone. However they are a bit slow in dealing with customers.

Good service

Good service

Good customer service

Not very friendly, dont have the full experience yet.

Frindly agents with good service

Good 👍

Very bad mentally...To exchange the charger the Service center have to format all the data on your phone 😳😂

Good place . Good service

Best costmer sarvis for SamsungIn giza

Good place friendly welcome

Shittttt experience

Nice

Fast

Not helpful

Very profitional services,suitable speed.

Not cooperative, big laiers, fake service

Very bad employee is there

Friendly but unorganized

Worst service ever!!!

Good helpful staff

The managment of customer needs is at the minimum

Very bqd service

Nice place nice people

No spares stock

Reception not colifed

Very expensive service

Bad service and cheat🤬🤬🤬

Good

Excellent service

Good

Excellent

Fast and helpful

Good

Nice service

For mobiles maintenance

Professional agents

Helpfulness

Excellent staff

Any maintenance of the mobile will change spare parts such as a screen, for example, he will tell you to leave the phone for 3 days, and they will call you and inform you that his nation will take it. For the mobile software

Very tired people who are not honest. The warranty period is one year. Most of the respectable companies forgive up to 3 months from the date of the warranty, but this company, if you are a day late, tells you that a day has passed since the warranty and we will not help you, knowing that the phone raised the agent’s suspicion that the touch is from preservation and untainted use. Impurity however he said out of warrantyI do not recommend buying Samsung products with bad after-sales service

Fix the screen and put the headset on. Before you leave them, check your device well and test it.

Respectable place. And excellent customer service

A bad and neglected place, I mean, what do I go to the branch? There is only one employee in it and it is not working because it receives a shift from the one before it in more than an hour, except for the next. I mean, there is no one working in the branch for another hour, and if it wasnt for me, I said I would talk to the work service, if it wasnt for him and we entered.

Very respectful, fix the phone for a long time, I did not pay a pound for the warranty

It has free Wi-Fi and average speed

Good service and excellent location and available more than Sky Service branch in the service

Worst transaction and no good service at all

The treatment of the staff in the place is very bad

Worst place in maintenance, there is no respect for deadlines and they will not tell the truth. I do not recommend dealing with them

Unfortunately, the spare parts are very expensiveThe service is good and the place is nice, but all the problems are the prices

Very bad, lack of credibility, exaggeration in the price of spare parts and repairs and forcing them to change and not repair them because repairing them is more expensive than buying the product themselves

Excellent service center

Frankly, people are extremely committed, tasteful, respectful, and alert, and God bless them...God bless them

A certified mobile maintenance center with fast performance and accuracy of maintenance

Quick response, but the waiting period for service is relatively longer due to the small number of customer service technicians

I bought a Samsung m31Unfortunately, there are many problemsBattery drains quicklyWeak networkBluetooth sometimes behavesBeheng video camera recording and pixel cameraAndroid sometimes I do not talk between applicationsFrienda appeared after two weeksThey asked him to be examinedWaiting for a responseMuhammad is the one I dealt with thereHe was a respectable character

Garbage center.. I gave them a mobile, they changed the battery.. they poured the whole device

A place of the worst dealershipsAffiliated to a company of its level, Henzel, due to the after-sales service

Very beautifulI got from them a headphone Samsung B 270To be honest, the summit of beauty

Bad power of attorney I bought a power bank and went to work on it for maintenance. The company told me to authorize the dealer from whom I bought the power.

It is written in Hogul, they close 10, and they started closing at 7:30.

McDonalds last Sunday sacked its chief executive, Steve Easterbrook, because he established a relationship (consensual relationship) with the employee as policy prevents managers from establishing relationships with subordinates to avoid suspicions. Easterbrook the owner of a long history within the McDonalds (work began in 1993) also he has a position of great honor at the prestigious Oxford University and the presidency of the company in 2015 after a long period of decline in performance. During his tenure, Easterbrook doubled the price of McDonalds stock by making radical adjustments and taking the company out of lean years. This history and success did not heal to Easterbrook and was sacked 24 hours after the violation was discovered.McDonald sacrificed one of the best presidents in the history of the offense committed is not a considerable ability knew in Western society, but the company felt that the rules apply to everyone without exception and to achieve justice and equality more important than retaining the President saved from collapse ....Question: Do our institutions and communities have the courage to hold leaders and managers accountable if they commit wrongdoing? Or will there be many more doors and arguments for exceptions?

I asked to change the shipping socket in the mobile .. A customer service representative said I will call the mobile and a reel we present a request because the piece is not available .. and we spoke after three days of the piece seeing the gat or not ..Omal maintenance center and certified, how do not understand? !!!

I recommend buying Samsung from his agency or any customer service .... Really guaranteed

The number provided is not available. Please provide the correct number to contact customer service

Quite good

Service center is very bad and the service providers are very bad. In short, it does not rise to the level of Samsung global

Unprofessional dealing, lack of transparency in dealing, failure to record the case objectively, and failure to clarify faults and their cause

Very uncomfortable and bad serviceI think any branch older than this is better

Samsung maintenance center, unfortunately, it was a bad experience. I had a simple problem at the entrance to Mobilys charger and they asked me to change the devices gazebo completely, knowing that the problem can be solved in a much more cost effective way.

I attended the service Zefat and I was the phone branch of the first month of 2 on the holidays in the network and everything I answer the same holidays is he and Mfish interesting and service and very very sad phone phone 5j please reform it and not yet so in power of attorney

A very respectful place. By God, I was with me at the high school tablet, and I went there without my money.

An employee with little taste and doesnt want anyone to help

Experience has one place

The worst company in Egypt is Samsung

The staff is respectful, the place is good, the dates are goodThe prices are a bit high, to be honest

According to the employee, the service meets in a very good and helpful employee, and in another very bad employee in this branch

Egg world

Unfortunately not good

Maintenance service prices are very very highI would not advise anyone to buy a Samsung mobile because after-sales service is affordable

The maintenance staff is not worse than this

Maintenance is the height of negligence and carelessness, there is no after-sales service

The treatment in the branch is respectedBut customer service iPhone is like a pitch

The prices of spare parts are very expensive

They are cooperative to the point where you feel that they are not Egyptians, but the truth is, not all of them can fall into the hands of one.

The mobile that tricked me is bad 😭😭😭😭

The best customer service is Samsung for its 7-year war, especially the Abbas Al-Akkad branch

Excellent service and price parts are available, even if they are not available, they are requested and provided within 48 hours.

They help in a good way

Excellent, of course, but the prices are very high

Spare parts for the product whose agent is not available

The frankness is a wonderful and excellent place and the costume is well maintained

The 3 stars for the warranty, but for the 5-star employees, Samsung is a global company, but unfortunately its warranty is very expensive