Good enough ,they are trying their best.

You better go there earlier than 8 in the morning. If you arrive there after that you wont be able to finish whatever you want to do. I was contracting for a new apartment and luckily I asked for the advice of the local guides there and I set off at 5 in the morning. Despite my efforts I was able to accomplish late afternoon.

Bad service company, dont recommend it to anyone

Organized customer service depends on the employee you meet, good parking spaces waiting outside on covered seating area

If you not a local and you dont speak Arabic you wont get any assistance what so ever or let you in to get help then when you get in the place is really dirty

You have to wait a long time outside the place until your turn comes. It is well organized.For new application or change in installations they give apointments within 1 week.Services are relatively expensive.

You need to get there early as 8 in the morning to finish your work as fast as possible

Lack of service didnt respect times

Feels like all the employees are sleepy.

What did you expect from an Egyptian company? Of course it is horrible.

Good for paying bills

Bad place . Governmental institute

Very professional services

Worst service..

Good

Good service, friendly staffWorks in Saturday.Routine kills everything as usual in Egypt

They are doing their best

Fast Service & they office is partially functioning on Saturdays.

Strict routine with no flexibility

Good and fast process

Very good service.

Good company and good serves

Fast service

Good

Good but there is better.

Need to be more organised

Crouded

Nice bud un professional

Bad company

Clever employees

Very good service

Long waiting line

The worst

Crowded and no discipline

Worst service ever

Slower than turtles

Not enough workers

Good

Too crowded

Comfortable

A supervisor named Muhammad Atta came to the house after waiting for them for more than two weeks to turn on the gas, and then he simply said all the connections were wrong and I wouldn’t pay to do anything. from punishmentFor example..I did not feel the matter and reached the extremes, and this employee must be punished for his lack of literature and his cynical style

A very slow and stupid work system and a failed administration that does not know how to facilitate services for citizens

You are like any government facility that disgusts you even when you are going to pay them money

Very crowded, once the system is an hour and two hours, and once I sat for an hour to payThe employees are respectful and they try, but the number of subscribers is much more than the number of employees terribly

What is your story with the national company, uncle Google, we told you, the gas company is solid, it is enough that it is affiliated with the national company

First: There are places to wait, whether cars or seatingSecondly, if you contract for gas, you must pay a bribe and ask the employee a normal one

Their problem is the average readings and their lack of knowledge of how to run their program

The natural gas contract for social housing is paid for 800 acres

Lack of organization in every sense of the word, the workers are not able to help customers and there is a rigid disregard for the implementation teams

Respectful employees in their dealings and they have a long mind in front of people with a complex understanding

Worst customer service and services and no answer on the phone

Thank God the problems are solved, but the numbers are moving very slowly

A company that changes its mind every now and then is in the same project

A contract was signed with Natagas Company to install a gas meter for my apartment unit, and after the technical staff left, I noticed a gas leak on the counter side, so I closed the main valve and for special circumstances I called the company two days later, and they were informed about the Atta and the leak.In honesty God, in less than 35 minutes, technicians from the company arrived, and the connections and fixtures were inspected, repaired, and changed the valve outside the counter ...Seriously, seriously, may God reward them with good attention ...

Peace, mercy and blessings of God be upon you. The National Gas Company, Natgas, October 6, I have contracted with the company to install gas in an apartment in the third district, Building 19, Bank, Apartment 9, Street 15, Professor Al-Ahmar, and he is in the end of Zouk. And every misstep comes up with a defect and we answer people who are broken even though it is his specialty to a degree.

This is the site of the Natgas company through which it is possible to make contracts and review customer service in any inquiries or additional requests, as well as pay monthly bills .. A very good system and deal above the excellent, taking into account the current precautionary measures for customers .. Next to the fourth district rescue

Employees do not see a good job

The Paradise branch is good, but the collectors do not pass by the houses at all and the place is always crowded

Very very very excellent. God deserves a million stars. God bless you

They are trying to evolve, but the problem is with the people who work there willingly .. Hafez do not understand and the end of slow performance and sterile routine ..

A respectable and regulated natural gas company

Arriving at the place was very random and different directions to reach

No one reads the counter with the invoices coming in with a random reading that is higher than the reality.

Natgas Gas Company in 6th of October City is located behind the rescue at the 1st of October Police Department, which is the company in charge of gas in the 6th of October City. Because of the Corona virus, no one is allowed to enter without a mask.

A very good place that only lacks some administrative matters and how to deal, so there are some skirmishes with customers

Customer service is not good in dealing with subscribers

Anto company is not professional at all and dealing with you Galata.

It has a sweet systemresponse 👍

Overcrowding for the lack of windows to pay the bills!

Serious company

Sterility in procedures, difficulty in service and mistreatment of employees

Excellent treatment and staff at the highest degree of efficiency ,,, Everyone seeks to serve customers and set dates for installation and otherwise and adhere to them with follow-up ,,,

Quick action and excellent service

A respectable company and its employees are respected and try to find solutions for their customers as much as possible

I wish he kept in reservation for any service by phone to take an appointment, whether installing maintenance, any need, because any contact with the company is through the branch only

I would like to register here the gross negligence of the workers where they did not complete the installation of gas outside the kitchens and did not ride the student to the internal gas of the kitchen and did not send a person or technician for the work of a review and was surprised by the person to run the gas kitchen is incomplete and was surprised by the flow of gas from the pipe in the kitchen and the worker pumping gas in the pipes and plug dam And he asked us to block the bridge with our hands because he was alone and he locked the lock of puzzles and he said, no matter who is responsible for the installation, of course, the children were a quantity of gas, because they were naime, of course, thank God we discovered the situation before the calamity, and it gets worse. The particle is paid by the employees of the company because it disregards peoples lives. Worst worker. I was ill-treated and I filed a formal and expected complaint as a result of the investigations.

Tired and no appreciation for the elderly

Gas company customer service area, the place is always narrow and crowded, it is supposed to be air-conditioned but in reality you are sitting in a sauna. The space and the number of employees are much less than is supposed, the space of the place must be much larger or other branches should be opened in October to relieve pressure on the place. Dealing by numbers, but the order is not done under the supervision of the organizers of the movement and the flow of the public to prevent the excesses that occur. Meaning that the hall needs one or more employees to supervise following the role and organizing the issue. Customer service employees should double in number at least twice, especially since the company has the resources to enable it to easily implement this to improve service and provide a more respectful place for customers who are the main source of company income. But the reality is unbearably lamentable.

Regular translation was done

Bad treatment of customers from customer serviceIll treatment of inspection agents clientsDates like asphaltbad managementThere is no solution to the problemsIn short, a failed system based on collecting salvation moneyEven if at the expense of injustice, humiliation and theft of clientsGod help everyone who dealt with themAllah is sufficient for me, and Allah is the best trustee

A failed company and it all made mistakes

New contracts to deliver natural gas

A notorious company bad installation dates and fraud on the customer and telling him to change the date and then not coming for installation and recording that he did not find the customer in the apartment for my sake, God bless the agent in you

Another mess and dialogues on the client and people trained on dialogues, but the fault is on the Ministry of Petroleum, it will leave them without supervision over people

One of the best gas companies in Egypt

A company there is nothing worse than negligence, punctuality, and wasted clients time and money

Very bad company, bad customer service, high and exaggerated fees for all services, I wish someone could fit in the other.

Organized, cleanRespectable people10/10

MistreatmentAnd they record the reading by themselves and give very large numbers

There is no respect for deadlines in order to do something with them, install or change connections. You may stay for two months. Mistreatment is the worst company you can deal with. By God Almighty, you will not find worse than this in your life and the experience is the best proof

Honestly, the staff is very courteous

A big problem in collecting the gas right. We are a small family, and the bill is 600 pounds per month.

Thief in the true sense of the wordDishonesty for the companys employeesAsphalt treatment

I deal with Maako and staff answer paralysis and no staff month real estate Hasbey God and yes agent in you

The treatment of employees is respectful, friendly, and they work to resolve any difficulty that they encounter, and this has already happened to me

Feel that we who work with them are not the ones who can provide us with a paid service .. I wish you could specialize and rest from cinnamon

The staff were in a state of disregard for the customer and I went to them three times to install a gas heater and every time they send me a preview with the installation of the heater does not need a preview and so far the heater has not been installed

Customer service is very very excellent

A rubbish company that is imposed on us

Organizers and all people at your service.