This McDonald’s is probably the cleanest I’ve ever seen in Cairo. It’s possibly due to the fact that it’s never crowded and it’s a new location. It’s spacious and has a lot of staff, so you know your food won’t take long at all. The staff do need some extra training tho as they seem absentminded (only sometimes). Overall it’s a good location to grab a meal from if you’re passing by Shorouk.

Well organised place under the management of the Gem Ms Shorouk Muhammed....taking care of clientsMs Aliaa waleed...is pleasant and welcoming. Always extra mile and good service

Despite it wasnt too crowded but unexperienced employees especially on the cashier who was clueless with mac apps and didnt scan the qr code on my mobile even that I gave her the device before I ordered and by asking why didnt you scan it she said you didnt tell me to scan .. I didnt reply but thinking to myself so why did I gave you the mobile and left .. thats an issue another one the whole food wasnt as tasty as I usually expect and I dont know if this is a problem with this branch only or is it the same all around your worldwide branches.

Your customer service is horrible. My wife came to the Shrouk location 15 minutes before they close. After standing in line they told her that it was last order. My son wanted a happy meal and they refused to let her place an order. In the US do you tell people that you cant order ? Or its a last order? There is no such a thing. I can walk in to Mcdonalds a minute before they close and I can still place an order.Poor customer service and no hospitality. Its sad that lazy employees can take the business and its reputation to the ground. You are in the business to satisfy and make customers happy not tell them get out and go buy elsewhere. This is the last time I will enter any Mcdonalds location for that matter

Nice place to have a quick fast food meal especially if you sit in the upper floor

Very good place 👏 👌 👍 🙌 ❤

Cashier wasnt honest about adding the points on the app, although did it supposedly twice.

There are 3 touch screens to make your order and then paying using visa, instead of waiting in line at the cashier

The place is perfect very friendly staff manager is perfect 👌

Nice staff, yummy coffee, same food😅

So bad experience the worker are not kind at all and I get the wrong order and the Mac caffe there is so bad and they put a lot of ice in beverages

Good ☺️ but I dont like it 😅

The service was good and the food was so good

Nice & Clean place, keep it up

The place is great ... and food is good

Clean and well organized branch.

Sooooooo yummy 😋 and beautiful place

Crowded usually, but great staff

Nice branch

Nice and lovely place

They are the best in sherouk

Very nice branche

Good food

Perfect location, opening soon!

Very nice

Lovely 🌹 sandwich 🥪

I Love it ❤️

Good Service

10/10🤍

Good

Nice place

V.good restaurant and cafe

I like it

Super 👌

ً

The food arrives lying down, and the potatoes come to the ground, and they come down, the worst branch that can force you to eat in the world, knowing that every time I ask for the exact same order and curse that the last order was very beast and it came to me and said to me, “Go away, regret it.” And the answer is worse than the one who kissed, knowing I am an old customer and I love Mac, but this branch made me hate Mac and I tell all the people close to me no MacNote Pizza Hut is light side in the same mall and the same distance and the food is hot and sweet and normal, Glory be to God, although the exact same distanceAnd frankly, I pay money, not paper, so at least the food is hot. I am not forgiving, because it is seriously not the first time, this is almost every time, not thank you, Mac

Excellent place for family upstairs, clean and beautiful, bathrooms are good, and the area is very quiet and beautiful.The food came hot and excellent, and the potatoes were very beautiful and hot as well.An unforgettable day with the family.

A quiet and beautiful place, we add calming and relaxing faces, suitable for accomplishing office tasks on the laptop or even studying, thank you McDonalds Al-Shorouk and all the respected staff ❤️

Great quality, price, and great taste of coffee

Very respectful people in dealing and quick to get the meal done

The place is great and the quality of the products is respectable.

Its a very sweet place, and its seat is chic, and there are seats outside in the air, very sweet

Nice, tidy and clean

Great and excellent service

Beautiful, antiques and gorgeous

Amazing development in El Shorouk City

Excellent place

The branch is still not open

Excellent

Excellent

Premium location