Stayed there for a night.Room were fine not great lets say, The food was served in room as well as you can visit their in-house restaurant Italiano.Since I was a vegetarian so for me the options were less, but I had some salad and a pizza and it was good.
Second visit this year and it was better than the previous one.The room was full with everything you might need: Dental kit, shaving kit and even a loofah 😁. The room was clean and spacious.The food was okay and my only take on this hotel is the outdated furniture styles and some lack of professionalism from the staff.
I came for one night for work, stayed at the main building (which i was told is better maintained than the extension)The view from the room was very nice (Suez canal to my right and the Mediterranean to my left)Tha room is spacious, lighting is very good, more than enough mirrors, renovated toilet and very clean sheets and towelsThe staff is very decent and professionalThe breakfast was very good, they even had a pan for heating pancakes and the food was of good quality and variety
Welcoming host. It feels like the Marriott and more. Luxurious rooms with a fantastic view. Can’t wait to try their food.
Very nice clean hotel! We stayed one night. Everything was perfect 👌 Value for money, closer to sea, amazing location and very friendly staff. Thanks guys 😊
The place has the scent of 90’s ♥️The staff is so friendlyThe pool is good and the landscapes are amazing with a special sea-canal view 🤩I loved my stay few days ago just like the first one 20 years ago ❤️
The location is wonderful..the hygiene was very good.. the reception and all the crew were responsive and helpful.
A very good hotel in portsaid but needs some care lately its quality has been decreasing
Very expensive and not much to get for the money you pay
The hotel name is Port Said Misr travel not Etabe port said, every thing in the hotel was excellent, the location of the hotel is unique between Suez canal and Mediterranean sea.Amazing stuff, The guest relation is very friendly and professional, the general manger welcomed us himself ,which I consider real care with guests, moreover I noticed his close monitoring for everything.Every thing in the hotel is very tidy and very clean, all the hygiene precautions are taken into account, hope they continue with this level. Sure would recommend this hotel to whom visiting Portsaid for both family and business trips.
Good view .. wide and clean
Good, respectful place and well trained personnel, it is not new, but fresh and has its charm 👍
Very clean 👌Helpful staffBeautiful gardenGood poolBut most expensive hotel in portsaid
Good but need more care
Clean establishment but the service is on holiday. They are more concerned with socializing than the customer. The entertainment seems like a group doing karaoke or some beatnik poetry slam where its more about the artists than the people buying food and drinks in the establishment. These guys managed to make me feel like I was some groupy at their recording seshion. I was literally the only customer in the place and the had to hollar several times to get the attention of the well dressed but lazy waiters.
The view was wonderful. I really liked the food. The staff are pretty kind and friendly. The rooms are very comfy and close to a number of shopping places. I would definitely be happy to go back there again
Its OK. Its always lively with local weddings and conferences. The location is great. The rooms are unfortunately damp, something bad with the air conditioning. The restaurants are OK, I had some really good meals. Excellent and well priced laundry service.
This may favorite hotel in Port Said . I went there 3 times. The hotel is very nice and has a good location in Tarh Elbahr and has good parking area. The rooms are spacious, food is good. The staff are friendly. It has reasonable prices. The negative thing is that the swimming pool was not clean .
Destination is great.The only 5 stars hotel in Port Said.Rooms cleanliness is good.Have Seaview rooms which was perfect.The food is not tasty in the hotels restaurant, I tried seafood and grilled chicken, both were not good.The breakfast was okay.To have lunch or dinner, you will pay not less than 300 EGP, you can enjoy much more tasty meals in restaurants outside the hotel as Port said is cheap.The swimming pool doesnt operate in winter.No gym inside the hotel.No private beach.Internet signal was good.
They claim they are the best. But honestly they dilver nothing. Internt connection in room never works. If you come to lobby it is okay. Room service is very poor if you request some thing it may delvere never next day.
Its a normal hotel, not a perfect.It cannot be a five stars hotel.Its too expensive compared with its quality, specially compared to other hotels at the same area.May be there are good rooms and bad rooms.I tried the building No. 2 , for example room No. 2224 and it was normal not perfect and no view there.
Sevice is s***, reception has no idea how to help someone. Unfriendly. People working here have no idea how to make guests happy. Rooms are s***, with voices coming from everywhere, bathroom, fridge, the people themselves. One of the worst stays of my life and i have stayed in many 3 stars hotels.
Very good housekeeping.Variety of food to have.Very good rooms.I just didnt use the air conditioner as I stayed there for 2 weeks in winter.
In the past there was the Helnan the best in port said where its only the five stars in Port said but after including to Misr travel it is becoming very bad. You feel like you are in government place. The best in Port said at the moment is Resta hotel but its always fully booked.
Rooms are deficient in many aspects and from many things eg basic water tee coffee slipper etc.Furniture design finishing and colors are not satisfactory. These remarks inspite of the high cost of the double room ,1800 Egyptian pounds.
Staff are good and rooms but the experience of getting to request anything two times is not
Very bad staff and service. I dont know why everything seems very hard with those guys from check-in to daily service to check out, everything takes much time and seems complicated.I had a lot of bad incidents from sewage water coming out of nowhere on bathroom floor, to room phone ringing several times after 2 am for several nights in my room and my friends room
Crazy responses from hotel management, no hot air condition for unbelievably crazy reasons, complained officially and the com0laint office covered up their mistake .. crazy as i said.
It is good hotel ,the bathrooms needs to be renewed. Thanks,
Friendly and helpful but hotel is old. Garden rooms are noisy with local cafes playing music late into the night.
Room is clean.Food is not that good.Stuff is ok.If you have a large materials you cant leave them at the baggage room.
Great Hotel. Great view. Disinfectants everywhere. Rooms are cleaned with bleach
This would have been a very upmarket hotel in the past.However it is dated now and could do with an upgrade.Is difficult to judge the service at the moment as it is Ramadan.
The rooms were not clean and the service is not good.
Good rooms . Excellent service. Clean. Tasty food
Over priced, however good location and clean rooms. But still high priced, no internet, and no services.
I think it can be your second or maybe your first choice that you can think of when it comes to accomodation in port-said but their prices are really really high but the place is very classy and people there are very friendly.
Ive never been in a hotel that can deliver your meal in your room 24 hrs, plus its a very good place
Good roomsExcellent serviceGood foodsMedium clean
Nice and elegant hotel, nice mini dining room, lovely swimming pool, poor garden and play area, quite good room service, not a budget hotel.
Good hotel in a good location and friendly staff. The only drawback is badly ventilated bathrooms that are smelly.
The hotel is comfortable and very niceLocated to downtown and the Canal you can spend good time
Used to be Helnan but after the government take over it went from quality to dirty, From professional management to low educated staff, the place has went low in the previous 5 years and it will keep going low as long as its under the government hands.
It was a much better hotel in the past. Average rooms. Good location
Awesome !
Location is good, clean rooms, friendly stuff, good room service
The place is in prime location and clean with excellent view on the north entrance of the Suez Canal it got a bit pricy from my last visit .
Previously Helnan port said hotel. It is below average hotel rooms, below average food and beverages while good location at suiz canal interence .
Good view, huge hotelBut not good from inside.The only acceptable hotel in portsaid
Its very nice, but expensive compared to its qualityit has a very nice view.
Good place for relaxation
Good for one night stay. Food was very delicious
The best hotel you currently can find in Port Said....it is the only five stars hotel as well
The second nice place in Port-Saïd u can go after Resta hotel very nice sea view
Its very nice place and I will try to come again
Heritage is all around you, clean descent room, old furniture.
Used to be the best hotel in Port SaidBut now not that good anymore
Some rooms are really good and some arent that good l. Ask for the good rooms
Fabulous wonderful amazing and fantastic hotel 🏨.
Very expensive food for the qualityrooms toilet so noise and leaking.and they called it a 5 stars hotel
Super fine quality and a nice view
Very bad experience
Great place 👌
Although the location is great it needs renovation to be a 5 star hotel
Nice hotel , comfort , quiet , good breakfast
Great place 👌
I loved itBut right now I’m trying to call them but couldn’t get in touch
I attended a wedding there, it was so awesome place for wedding parties
Fantastic
A 3 star hotel, poorly managed and not very clean
Good resort and very nice view
Its not bad but stuff wasnt friendly
Rooms not clean, food is average, mattress is horrible.
Nice location , good service the best in the town
The beds was not so comfortable
Good roomsFriendly staff
One of the best hotel in the city
Rooms could be more luxurious. breakfast is good
Nice place to stay inNeeds early reservation
Excellent
Old hotel but perfect location
Fair place, not sure if there are better place to stay in in PortSaid
Very especial place and nice view
Staying there its only because of work otherwise I will never step in 😥😥
A good hotel to stay and to arrange a wedding party
Moderate hotel I heard that it used to be better
Good located hotel near to the sea
Old furniture, over price rate , the same breakfast every day , poor animation