I called at around 10 pm to order water before Eid because all the stores are closed. On the call I said if they would be able to deliver it to me today and if they couldnt they can tell me right now so I could find time to order water from another store and they said yes they will be able . I waited and waited to the point to where I was sleeping. At 12 pm they still havent delivered my order. I called many times but they didnt answer. Until finally someone answered the phone. I told them the situation and they said it is because of the pressure they have but I ordered at 10 and now it is 12pm.I asked if they would deliver it to me and what time. They answered with you will have to wait an hour.I canceled the order because I couldnt wait that long for water. This is not how you treat customers.