The place is severely understaffed. It took them 25 minutes to prepare the most basic mc chicken meal.I ordered it through the machine but still had to be line to pay and order again!There was only one person at the cash counter and the other two were vacant. There was one lady who was doing almost everything from taking the order, preparing them and even taking them to the tables.The atmosphere in the kitchen which was easily visible from the order counter was extremely laid back. There was no one at the McCafe area.The store is at a very prominent location with promising interiors and a nice outdoor space but the leniency of the staff is a big NO.

One of the better McDonalds in the area. Problem is its very crowded by young people who cut the queue, dont wear masks and ask too many questions when ordering.

The Apple pie 🥧 was delicious.. but mocha frappe was too icy for me.. just a hint of coffee.. I hardly taste the coffee.. didnt like at all..and I dont recommend it for you If you like thick shakes and strong flavors..

Staff is fighting together infront of clientsFood is cold servedEven i took my takeaways order with out strows ... I feel so bad about this experience not your best day i know

Food is good, there is an outdoor area but parking the car is little bit hard. My advice is to use the under bridge authorized parking area. Have fun.

It was so crowded and there were no precautions. Also the offers were not working in this branch. So After waiting a lot I had to leave to go to another branch.

Wonderful outdoor place for dinning hall. I scrumptious cappuccino and coffee

Nice location for our familiar Mac , It has also McCaffee services and indoor and outdoor seats , I liked it alot

It nice branch of McDonalds in Heliopolis, they have renewed the branch very recently, and add the help yourself praying machine which is very nice! They customer service is nice and the seller is also nice 👌👍

Its nice to go there, but always busy, and sometimes was hard to find a seat

Staff very helpful and politely, when we found a lady who spoke English , excellent coffee too.

Busy .. I can understand when macdonalds is full but this particular branch has 3 table just outside the bathroom

Taste is good but the new pie of choko is not good at allBut they treat you friendly when you come

It was understaffed, (the manager said he has only 2 workers, too busy.. waiting for an hour at least.. a customer made a fight cause after waiting all that long the order came out wrong

Auto service really good and simplenot too crowded and the employees are nice too

Great place, fast service, one of the cones that last order eat in is 11,45 pm as it closes on 12 am and after that drive through only

Good location.. But Service too late.

Nice big seating area, accessible location. Self service kiosk.

McDonald’sOne of top top international fast food brands,Burger sandwiches, cheese and meat,Good stuff attitude,Good quality,Medium prices,many franchise’s everywhere.

Very crowded ... Tables wasnt clean and no one is available to remove dust

Expect to get treated by bad and unprofessional staff.

Very nice in the morning in sunny days in the outdoor area

McDonalds never ceased to impress me with quality!Quality of food & service are seriously maintained in McDonalds which keeps them on top of places I trust to eat at.

Its good restaurants u get ur orders Farley fast but on a empty day u get the food abit cold

Great place

The manager was perfect in trying his best , but the breakfast should be on 7 not 7:45 i was late to my work because of them ...

The best place for takeaway fast food

Testy and lovely, but happy meals are not great,

Nice place, the drive through has some challenges with the mic

Always busy. Basic McDonalds nothing to review

Not as Mcdonalds branchesNot clean at all

Good service but the food is not...

Clean nice place and I do like the food there

Excellent service and got my order right

Delicious food, Great service and friendly staff

Food comes hot but wrong

Very bad service . And food is not that good as the other branches even driver through is much better

One of the worst places u can go too they serve plastic meat and spiced chickens to hide that its bad food ... lol have anyone tried to go to mc in another place in this world like i n us or what ecver .. mc in egypt ids really not good

Food was great today. Although crowded yet food was ready after few minutes

Nice place but very crowded

Good place, but the food havent the good quality all the time, sometimes the food is good sometimes not.

My order taked less than 15 mins to done

From inside great atmosphere from outside its easy to find a parking space

The quality of the food is not the best but thats not my complain. Concerning the place, honestly this is not their fault but it was soooo crowded and the outside area was so messy like, there were cats running around me and a woman was hanging her wet laundry so we all became wet too.. please make sure that the place is as clean as possible we both know this could be unhealthy for some people and for the food as well

My best and favorite branch it’s elegant specially after the last renovation it becomes fantastic ,service is good ,stuff is friendly and helpful

Nice fresh foodFriendly staffGood for in or takeaway

Bad toilet wlahii it was baaaad and not clean 😞😞😞😞

Love this place , staff is so friendly ❤️

McCafe. Perfect as always.

One of the worst service you can find in egypt .. u dont even get your order right

Nice place very clean and organised

Its not very crawded and has a good place.

Good place overall. Management is a little unprofessional but its not bad.

Nice place but the maintanenace of the touch screen and payment un store not the best

Very bad very cold Mac burger sandwich

Food is good .but the place needs to be cleaner

Very crowded and poor service

Super fast service, friendly staff, place was clean and the music was awesome.

Im loving it the new great thing that they start to have mc cafe right now in 2 branches but by the end of 2020 all mcdonald branches will have mc cafe and the prices are very good as medium range for example espresso for 15 egp machiato for 22 and 26 egp frape for 37 egp also they have kookies and croissant Ill try it soonThank you

Nice fast food, too much branches all over the country and have small kids area

I just love mac especially its big tasty, their latte abd sundae ice cream

My best fast food place i m in love with big tasty sandwiche

Food was sooo yummy ...but there was v.bad smell in the toilet

Good food but crowded

I loved the new things that they did over thereLooks so much better now

I love McDonalds

Good food and good place to enjoyOnly parking is not very easy

Good placeFor kids too

Food was good as usual but the Bathroom wasnt that clean due to crowdness

Nice experience and cozy atmosphere

Perfect Place but must be more organized.

Nice food but unprofessional customer service

A relaxing calming place,The food delicious and fast delivered.

Im lovin it

Very poor service and completely unprofessional staff...!!!! 🤐🤔

One of the best McDonalds branch because you receive your food on your table

Today was the fastest order to be preparedHappy Hijri year

The McDonalds app gets amazing offers,the place has recently been renewed and is very cosy

Nothing could make me give it less than 5 ♥️

The food is perfect, but the place is Very narrow and crowded

Good for a light bite in the morning but so slow service

No parking places also when I stopped there I got traffic fine

The breakfast is very bad

Good place, delicious food

Very crowded and usually late on orders.. I hope they manage it better

Its very clean and nice fast service I liked it the its comfortable

Love their stuff specially some one called hamaida very hard worker

So good fast really fast food ..

Nice branch to grab a quick bite

Nice place, especially in the morning breakfast.

In general it nice place. Family friendly.

Great fast food area i like it

It was an amazing .. service and food are so cool

Just for a quick meal if you.are hungry one piece is enough

🌶

👍

Nice service ..I love 💘 mac

McDonalds needs no comments for its delicious flavor

As expected , quick service nice meal

Wonderful place but horrible staff