After going for the first car service (1000km) of my Peugeot 508 Ive found 3 scratches on the car paint once it was done. Two scratches on the door and one on the trunk. Customer service intially didnt call me back when i complained, but eventually they did, asked me to come back and fixed the scratches with treatment and polish.
This was my first time to go to Seoudifor my Peugeot 3008 maintenance and mechanical checks..After the car stayed at their center for 4 days including Friday , I received the car with a big crack in the front windshield which was not there before they received the car.. I got back to them to fix it, they try to get away with it claiming they did nothing that cracked the windshield !! This was the reply from the Servicr Center Manager Mr.Mohamed Ayad and they offered me a 50% discount on the service and 10% discount on the windshield price.So it is very unexpctee and unprofessional from a well known name such as Seoudi not to be accountable and responsible for aokething they clearly broke while doing the service..Very disappointing and shameful to get this reply for a case that is clearFirst 2 photos taken by their engineer before thr car entered their service center, last 2 photos 15 minutes after I received the car from them
One of the best Authorised Peugeot service centres, from the technical point of view they have the most experienced engineers and technicians, they also have a loyalty program for discounts, they always try to help even beyond regular authorised centers usually do, the waiting area is clean and comfy, I prefer this center over any other one I tried in Cairo.
There is free coffee and playstation for your kids - so far so good
Thanks all for great reception and service
There was too nice at customer care!They even didnt charge me money after finding the problem isnt needed anything! It was my mistake :DThanks for your help ;)
Very bad service and too expensive. Lousy front desk. cant keep their time commitments . Its a pity that Mansour is using them for Peugeot maintenance. If you have to use them, Id recommend that you have to review their service maintenance items first thoroughly because my personnel experience with them that they included things that are not needed and even duplicated several items!! and after all this, I received the car buried with dust. The two exceptions that i encountered were Engineers Ahmed Ragab & Ahmed Hassan from the denting & painting workshop whom were helpful.
They did a poor job cleaning the car... took almost four hours... even though the maintenance was done in less than an hour as you can see the car being driven out of the bay on the cams they have installed for guests to see...
Very bad customer service. Very expencive. Uncooperative. They try to get out of problems as much as they can by blaming the client. Even though my car is still under warranty and all my service since day one were done in seoudi group. I do not recomend this place at all they are horrible
Good but needs booked before go
The lied about the car condition . Their services are very expensive .. not mentioning their distant place and long waiting order
They are very professional
The seats were not comfortable, and there wasnt a proper cafe there so you cant eat or drink the time your waiting but as for service just under an hour and half
Good Service and thanks to Customer Servic
Helpful people at good place, somehow expensive.
Polite staff but the entrance is undisplined and needs a guard to maintain order and discipline the whole day
Good service but extremely overpriced
Worst service ever. They told me the car will be ready within an hr and a half and they kept me waiting for more than 3 hrs n a half. I am never going there again
Good Place ,Organized and care about car.
I spent 4 hours to have evaluation report for my car
Good car service, polite reception, accurate feedback
Lancer car maintenance. Very good service
Nice
Arrived 5 mins ahead of closing time and the employees refused to serve my request
Bad, expencive service especially for Chinese cars they import
Good place for buy car or maintenance
There is a delay without reason
Nice clean, helpful staff
Very good
Very bad service
Respectable professional Treatment..
The dont care about customer issues and complain
👍 👍 👍 👍 👍 Very good
Very bad service and too costly .
Thank you for your quick service
Care of my lancer car is excellent
Good so far
Good service
Good quality service
Very responsible active and good place
Peugeot & Mitsubishi showrooms and servicing workshops
Good Peugeot Service Center
The place needs more improvement
Goodmaintenance center
Perfect
Good service good staff
Very bad customer service!!
Good Service Center
Excellent service
Super service
Road not staple
Very good
Good Agent for mentnance
Great staff and service
Well trained team
Excellent
Not so professional as supposed to be
Not arriving me
Good for Mitsubishi cars
Very bad service
It okay
V bad
Good
Excellent service
Bad service ever
Good experience
Mitsubishi & Peugeot service
Great
Helpful staff
Rip you off
Good service
Still under renovation
Bad
Very professional
Good service
Ok
Fast and good
Professional engineers
Good
Nice staff
Good
Good
Good
Professional center
Wonderful
Good but expensive service
Good
Expensive
Bad service
I dont know
Not that good
Bad performance