Poor customer service, an operator wanted my full name, middle and family name, contact details in order to answer a simple question about availability of an adaptor !!! Beware

The sales personnel hide information from you , and when you buy certain item, they will tell you that they did a discount for you , and you will find that this discount is in all stores on this item ......not straightforward.

Friendly staff and quick sales, yet horrible after sales service for brands supported by them..

Nice place for buying electronic devices with installment or cashBut the customer serviece is not good enogh and there is lake for respons many times in stores and online also

Very good attitude from the personal working there

While products are available, new software is being installed on which staff are evidently unaware how to use. They keep asking eachother what to do, supervisor is leaving everyone with no assistance whatsoever, and he went outside to smoke a cigarette. Staff needs to be trained how to serve customers, customer service is zero level here.Deeply disappointed!

3 counters, only 1 working. Paying the bills shouldnt be torture for your customers. I know that the management is always trying to cut down cost by hiring less. But it is impacting the over all quality of service. Products are good, service is just a living nightmare

Prices are usually higher than their competitors like Cairo Sales for example but they have payment plans plus you can use Orange points there. Salesmen are bureaucrats

Limited brands.. small branch but they can tell you if the product you need is available in another branch

Had a nice variety of electronic original brands, service is professional. Payment by card is a bit of a hassle. Their policy is for you to unbox and try the product on site before leaving.

Over priced products.The store clients are mostly the clients need to pay in installments.

Nice retail shop .. many brands .. limited warranty ..you can use credit or debit cards or cash of course .. you can apply for installments up to 24 months .. house hold appliances .. laptops .. smartphones .. large appliances like air conditioners and refrigerators .. electronics and accessories .. staff are friendly .. their call center and system is a bit unorganized .. parking spaces in most of their stores are horrible

Unhelpful staff, doesnt have any information about what they are selling. I wanted to purchase a mobile phone and they refused to let me see and hold it first saying that this is management instructions which is completely ridiculous.

If you are out of cash they can help with instalment program, put the cash prices are not so good, only instalment i recommend.

Nice people.. credit shopping

Worest place to buy from

Sales assistants chasing us as soon as we in the shop.need to view products and prices then ask for help....we will not be shy to ask for assistance

A home appliances shop of a well known chain in Egypt, has a lot of varieties, also they sell mobile phones

All home need

May be you will need to check prices somewhere else, here it expensive

Lots of options under one roof, butmaybe not the best service you can get :))

Good prices, good customer support

Worst experience ever they have abused my dads age and sold him a broken hand blender and refused to replace it they said its not our problem that he didnt notice.

Good place but it has not competitive prices

Its so expensive , I never bought something except a mobile although I live beside it

They have lots of options on display but not the best prices

Friendly staff, but they have only one cashier!

Nice variety of Home appliances and others

Worst place ever. Do not buy anything from them

Staff are not well trained

A great variety of household equipment

Professional helpful staff well trained

Good service and great process

After i choosed a fridge to buy it they raised the price when i decided to pay

The best place you can buy from ever in Egypt

Offers all types of home appliances and kitchens machines , cash and on installments

Good but somewhat expensive

My phone from this store I love it

Very expensive place and poor installment plans

Good discounts but with higher prices

I felt like Im in Europ very Exlent

Neat and easy to find whatever you want

No options available

Only if you will not pay in cash

Very elegant after the new refurbishments

Place where you can buy any electric things for you home

Very good attitude from staff

Fine products yet awful salesmen

Sales guys are friendly but not professionals

Poor customer service experience

Good presentation

Good and reliable stuff

Great electronics and electrical shop in Egypt

Its beautiful place

Good shopping for your home

Looks Good after refurbishment

Have a good variety of household

Some of the staff are helpful

Great service

Good serviceAvailability

Many things for home and mopile too

Fabulous

Very bad attitude from employees

I love it

Good store with system

Good store

Good variety and offers

Good

A nice carpets supplier

Very neat and elegant

So sweet copny

Not bad

Trusted Phones

I like it but very crowded

The store is too small

Its not the best branch

Have all you need

Not bad

Good electric store

Not good

Quick customer service

Cool appliances store

Good

Fast and organize

Good deals

5 star hotel

Nice store

Bad

I dont trust

Good prices

Excellent service

Good products

Bad experience

Excellent service

Expensive prices

Nice

Offers

Good

Decent service

A lot of varieties