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Magrabi Eye Hospital - Cairo
Al Sayeda Nafisa, El Khalifa, Cairo Governorate, Egypt
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Ay
Review №1

I had a very bad experience. As other reviewers said, you reserve your appointment, however nothing is taken into consideration. Ive been waiting for 1.5 hours past my reserved appointment. No one cares. Their female staff are really lazy. Their call center said that I will have to wait from 30-45 min , however I was deliberately delayed for 1.5 hours. Very poor service.

Ah
Review №2

Unprofessional stuff doctors or assistants, v weak , no follow-up of patient after the operation, assistant group with the utmost disrespect ,looseWaiting for 3 hoursVery bad experience, do not take risks

Ma
Review №3

Each and every time I go for my routine check up, Id have to wait for 2 hours or even some times more than that l, although I always have a prior appointment.The one time I have had an eye surgery they made me wait for almost 6 hours.Most of the reception and nursing staff is extremely rude and very slow.They have no Covid-19 regulations or whatsoever, the hospital is always uncontrollably crowded, no prior appointment is taken into consideration and there is no safe distancing between the patient.Ive complained multiple times even before the pandemic because of their very poor time consideration and they always say that they will contact me and none of this has ever happened nor have they taken care of the complaint.

Mo
Review №4

Slow, poor, unprofessional & unorganized place, every aspect of this hospital is designed Wong & nothing here work as usual.

Mo
Review №5

Poor reception service.The young lady is providing a tough nervous attitude while dealing with me.Her user name is RHISAM

Ma
Review №6

Every time I visit the hospital I keep waiting for 2 hours till the doctor arrives, whoever the doctor is. They don’t respect time at all. They are new style doctors. Young and fresh graduates 😔I feel very sorry

Ah
Review №7

Worst hospital to visit, unqualified Doctors, nurses, Admin,they can not write 3 sentences in English, you wait for anything forever , Doctors coming late , they dont deserve even one star, scammers. you go out from it sick

Ay
Review №8

Very poor reception service.The young lady is providing a tough nervous attitude while dealing with me.

Ma
Review №9

Magrabi foundation interested in community eye problems, trying their best to eliminate them by training physicians and holding training sessions for strengthening their abilities to educate and screen more people searching for serious high risk group diseases, thats why I joined it for four priceless days.Four stars only because I didnt go there as a patient.

mo
Review №10

I love this hospital. Extreme care, especially Dr. Irfan, Dr. Moataz, and all the medical staff

is
Review №11

The worst eye hospital in egypt, waiting list for the operations was tooo long especially Dr magdy helal, it’s completely commercial without caring about the patients, i hated the experience and the place ..

Om
Review №12

Trusted visions checking, also optics shop available with very good and professional services for glasses and contact lenses , having many brands of medical frames and sunglasses,Medical lenses is very good and very accurate comparing to any other optical shop

Sh
Review №13

The hospital has the best and most recent medical devices , highly qualified staff and it is the only ophthalmology hospital thatis accredited from the JCI quality foundation

Mo
Review №14

Since 2 PM and still counting, to get in for lazik operation. Check up machine is dead from 9AM till 5PM ! All this waiting time with no clear notification to get in for the operation !! Horrible management9:20PM

Ka
Review №15

Well, It may be the best In egypt, But it is less than Even Okay for the worldwide health care standard.

ah
Review №16

Extremely bad serviceOnly the call reception knows what to do

Ka
Review №17

Very disappointing admin service. Not to be compared with al maghrabi in saudi or UAE. Only the name

Hi
Review №18

In the past was the best eye hospital but now I think it needs to keep up with the new world to be the best again

Ha
Review №19

Please mention that Nasr City branch is closed on Fridays

Ah
Review №20

Its good hospital , special has good staff , All staff care about your case

Am
Review №21

Good hospital, but some how in a hard to reach place with public transportation

Ah
Review №22

Very bad experience indeed.

Mo
Review №23

The best place you can find perfect eye care

al
Review №24

Best hospital egypt cairothanks

Mo
Review №25

Good place but it takes too much time

Om
Review №26

It is very clean and staff are caring.

Ab
Review №27

Very professional place

Ma
Review №28

Excellent staff

Yo
Review №29

Bad service

Mo
Review №30

Very professional

Ra
Review №31

Good

Ma
Review №32

Best in Egypt

Sa
Review №33

Professional

Fa
Review №34

I visited this hospital on 11/8/2021 and received a welcome and ease of service from the reception team. And entering the specialist, Dr. Sherif Bayoumi, despite the crowdedness of emergency cases, and Dr. Sherif was able to do his work in a kind manner, broad-chested and convincing, answering questions stemming from experience and knowledge. The hospital is part of the well-known Saudi chain of Magrabi Hospitals. Greetings to its staff and management and more success to serve patients.

Bu
Review №35

Unfortunately, the hospital has become purely commercialI went a week ago to Dr. Marwa Salem and told them that my eyes hurt, she told me you have an infection and she gave me medicines that I should use them for 5 days and go back to them..although my eyes have no secretions or redness, only pain and I really adhered to the medicines, but the condition of my eyes was for the worst, so I went to the emergency eye hospital the specialistI showed them the medicines and they were surprisedThey told me the medicines were wrong and I had to throw them away and use othersAnd they told me there was no inflammation and I changed it, and thank God I got betterI cant hurt anyone, but these eyes are not a game to risk in itGod save everyone

Re
Review №36

Mandikuh is Janitorial ups ..lkn but Ntzaaaaaaaar is very difficult Ive been in Maadi branch yesterday, entered the hospital at 11 and went out at 4 pm all that time Ashan Expose my son and Mkins in others cases ..acanutor later than unseasoned two hours and two hours violin Ashan Expose and Ashan limit nursing degrades diameter of my sons best thousand Rah ..anto Ptkhaddoa fils mesh means a few people ... imposed Mtkhosroh de Lea was the first test and mesh Hecrrha Tani

di
Review №37

Excellent hospital in every wayRichebsen, nurses and doctors, especially Dr. Mohamed Fayezand operating roomEverything works according to a certain system..regardless of the waiting time, but the cause is at least knownEverything is superb honestly...

wa
Review №38

يجب تحديث المكان و تطوير ةاجراء العملية المياه البيضاء لكبار السن بدون غرفه على الرغم بأن تم دفع تمن الغرفه و طلب موظف الاستقبال بالدور الثانى دفع غرفه لتانى مرة ولو مش عاجب تجلس على الكرسي

So
Review №39

I had a cataract surgery for my mother, but for many years, the operation was very successful, and my mother, may God have mercy on her, was very happy with the result in Mrs. Nafisa’s branch, the commercial department, and I hope to get the same interest in Abbas El Akkad branch

Ad
Review №40

You are a failed hospitalWhen I come and leave my job and waitAt the end, the doctor told me, I apologize when he found out that it was one caseOk, no one told me why His Excellencys apology is like in any place where there is something of respectAnd they told me to reveal with a general practitioner like what they said, and this is impossible to happenvery very bad experienceI have dealt with the Moroccan for many years and many operations, so I have eyes for youBut this is the last time I deal with you for disrespecting the patientAnd your lack of the lowest levels of management

Ba
Review №41

The government is betterDr. Bekrut, or what you say is working without salaryAnd when I went to the hospital, I met the doctor who revealed his style of asphaltHe neither listens nor tries to convince those in front of himThe hospital is working on the reputation and salvationAs for the doctors who work, you feel that they are still graduates or under training, too

Ah
Review №42

One of the worst hospitals in Egypt. Stay away. We were given an appointment at 10am and until 1:30 pm we were still not seen. Absolutely no care for patients waiting and not even any information being shared about the delay. No one came to see the large group of patients waiting at all. Avoid at all costs. One of the worst hospitals Ive ever been to. My father had a repeat at 10 in the morning until 1:30 in the afternoon. No one could see us. There is no thinking about the patients cases, and no one can speak to us and do not even apologize. Actually, the level of care and the system is almost completely non-existent. I absolutely do not recommend visiting this place

Hu
Review №43

A sophisticated and advanced hospital with the best professors and eye doctorsIn Egypt, it is very, very excellent in the field of ophthalmology.

he
Review №44

Excellent and high service worthy of the eyes, keeping the eyes clean and high medical service

em
Review №45

Frankly, the hospital is at an excellent level in terms of human and technical capabilities. Physicians in the ophthalmology specialty in all its fields are at a high level of expertise, efficiency and accuracy.As well as the nursing staff and the rest of the workers in all departments, from the reception and accounts to the officials of cleaning and the parking service, although the place is defective is the narrow space of the parking lot and the location of the hospital in a crowded and somewhat difficult area to reach

ab
Review №46

Peace, mercy and blessings of God be upon you. Frankly, the economist tells you 100 pounds, and normal 250 pounds. One day, I am from Yemen. They told me 350 pounds, frankly, in racism. This is not all Yemenis trade, frankly, zero on the north

Ab
Review №47

Unpunctual placeimproper treatmentThe most important thing is that you pay after that

Om
Review №48

The first time and the last time, the lack of attention, the delay, and then the delay of 6 hours to finish

Es
Review №49

May God’s peace, mercy, and blessings be upon you: - My name is Islam Ibrahim, from the Menoufia Governorate, the Martyrs Center, Kafr Danshway.I looked at me for a whole year, I was in agony because of it every day. I did not see anyone. I have fulfilled all the hospitals and clinics of the center. Every doctor I used to tell me was a bit of inflammation, and he told me a simple need, and I have a home that did not improve in a year. This last day, I needed a Hermel hospital. She is in Menouf before the agricultural diploma school, the first day I entered the hospital, the doctor met me and said to me, I do not know. I am writing to you about the treatment of this house. She said an appointment with Dr. Baiji specifically regarding the cases that you like were with my mother. We took the appointment that she told us and we walked and after that we returned The appointment, to meet the doctor, we entered the hospital and waited for my role and entered it to the doctor. I, my mother, examined my devices And it implanted the faces of my heart, and of course my mother was with me, collapsing from the Ayyat, and I was from Juaya. I have no need, and I don’t feel like I was walking on my leg. The words of the doctor who told me in Menouf Hospital that your eye had no treatment, I was afraid, I could not work, the second son of Filip, Labouia and my sisters worked, but thank God I went on the second day of the Moroccan hospital with the first detection inside the Moroccan hospital. The doctor who was following my case said on the pain that I was feeling with Without what I tell him, my eyes were red, like the blood, it was the eye of the North. He told me that what is clear is your pure eye. A little white or white, this is a rug. This is a treatment that you walk on. If you do not see the treatment, I will do the operation for you. Because of my circumstances, I cannot go to the second doctor. I hope that I meet the second and thank you for what worked with me. Our Lord alone knows that I want him to have a very beautiful hospital. The best hospital In the speed of treatment and the state of improvement of the patient, thanks to the doctor who was following my case, thank God, my group. I improved, I stayed completelyO group, I told you from the beginning, sick from beginning to endI preferred a whole year a thousand over hospitals and private clinics, but my condition did not improveExcept that the Moroccan hospital went to my heart and it felt very fastThanks to the doctor who was following my case and thanks the entire hospital

Mo
Review №50

An elegant medical edifice.. an economic hospital is attached to it..

Jo
Review №51

There is a doctor for pediatricians on insurance..Egypt Shater ... We took an appointment, but a long wait and the receptionist is a great psychologist. Hahaha

As
Review №52

By God, doctors are among the best ophthalmologists in Egypt, and the service is a billion percent

Mo
Review №53

Is it possible for me to do a glasses check or not?

Am
Review №54

Asphalt service with the corporate contracting office, office 118It is not possible for the first time to see people like this franknessI was present today at 10.30 am walking at 1.00 oclock without a laboratory, any need because I am sorry, meaning in this speech without mentioning my name is unqualified staff to work in this place and then if the hospital does not knowIt deals with partnerships that remain betterFrankness is the first time I work with this hospital, and unfortunately I did not deal with it again, the worst hospital I have ever seen

ah
Review №55

The worst service and doctors are not good at all .... Nasr City branch Abbas Al-Akkad branch is very bad ... Forbidden to you, by God, because of the sick. Follow the insurance companies. I advise not to disclose the experience of God

fa
Review №56

I have been dealing with you for many years ... accompanying my mother, then my husband, and I of course until now. I was in the hospital today 11/8/202. The hospital is from bad to worse ... The level of service collapsed. The level of hygiene is very bad. Knowing that there is an epidemic in the country. The hospital’s reception is in the end of filth. Baths in the end of filth. It is clear that there is no follow-up or management in which corruption or negligence. Please explain the failure in what exactly, not to mention the system.) The electronic service that has been slow. The responsible lady graduates and announces it slowly. Responsible for this negligence ... Save the reputation of this beautiful edifice. Honestly, I remark that, unfortunately, I am constantly going to follow the white water in my eyes. But I say it frankly that I have lost confidence in the place .. I hope to rearrange your papers and save the place from falling ...

Ra
Review №57

Very bad experience due to poor performance of the reception and file organization. I will wait an hour for your file to arrive, and when there is an error on their part, they have no regard for the patient. He has been waiting for an hour and has health problems and can not wait for hours because of the lack of organization. A doctor is waiting for an hour only because he is performing the prayer without taking into consideration the time and fatigue of the patients.

Mo
Review №58

Cleanliness at the highest level and worthy of medical service provided to the rich, middle income and the poorThe hospital is divided into an economic department and an investment departmentThere is no difference in dealing, cleaning or equipment. The only difference is the overcrowding and pressure of the people in the economic section.The price of disclosure in the economic section now 100 cThe price of disclosure in the investment section now 250 cBooking by telephone and admission to the doctor by priority of attendanceIn which the problem appeared in the recent period is that the nursing staff and assistants after the workers want to take you any money sweetness of the success of the process and have a very negative need

رؤ
Review №59

The hospital is clean, sterile, and takes precautionary measuresWithin the limits of the possibilities, the number of patients and followers with outpatient clinics is very large and waiting places are few, which causes a feeling of crowding and discomfort and the waiting period is very long

Ma
Review №60

On 21/2/2019 I moved from the center of Belqas Dakahlia Tanta, the center of the eyes of Morocco, my wife and a newborn child to reveal her left eye barrier of course of a week ... The price of detection 150 pounds and Maadi there 10.30 am Dr. Emad al-Ghali and an hour later revealed the girl child Kalam asked me for a radiation I work Berh to remain accurate and informed Dr. Tani said to me Baji circumstances and to know where there Bzbtah God and God and God I felt that I was in less than a general hospital and the star to the bottom of the D because the comment and the name Hari right to disclose and contrary to the disclosure Transportation and eating the site Advice

Se
Review №61

Good, but needs development, but unfortunately the entry way is bad

Hu
Review №62

Excellent, it has more than one center and hospital in Al-Sayeda Nafeesah to perform operations, as well as examinations, examinations and rumors

Ah
Review №63

The hospital has a system, a turn system, and a reservation by phone, but despite all this system, the waiting time exceeds an hour and a half, whether in an absent doctor or in the normal situation. And the recurring problem is that he tells you on the phone that waiting from half to an hour except for a quarter and there is no notification in the hospital of the approximate time to wait every little bit, the nurse says a little, please ... The doctor was fine and his treatment is respectful, but the public service keeps you inside the doctor and you are fanatic and disgusted, And they have a difference in the prices of statements for Egyptians and non-Egyptians. I think this is racism on the basis that it is a private sector, not public. I mean, I don’t need to pay the Egyptians or foreigners. I do your account on 3-4 hours for the examination.

Mo
Review №64

Very clean place. Interacting with me and my brothers in the examination room of the doctor is the height of all tastekeep up the amazing work 👍🏻👍🏻

Ma
Review №65

Moroccan breahana center - maadi: very bad experience i dont recommend going. The whole staff does not accept reception, nurses and nurses treat them as well as the reception system does not use a number drawing machine for customers with its presence and does not communicate between the parts of the center. We had a checkup and we found the tests and we revealed that we said that our name does not exist Da because the reception did not give nursing our name and when they discovered the nurse wanted to laugh at us and enter us to the assistant of Dr. Elly barriers to him as it is Dr. and when we knew that Dr. Walk Come Hospital, Ms. precious firstborn, we went to Dr. Mesh been greatly too? exists means Attllona time and career at the height of congestion and free Ali and entered our peacock to Dr. Tani specialist and Lessa an interview with a consultant when we are barriers at a given price detection. And the doctors in the branch, Dr. Mohamed Fayed Kowes. And Dr. Sherif Mesh taste in his dealings. And in the examination of the first two barriers and so they entered it before us and we will work visual field Valmfroudh before they be measured eye pressure Ashan Bzbtoa device Sgtoush need and began the technical work of the examination and the effort of Sherif coincidence and transparent said measures the pressure first and also we wear the freshness of walking During the examination and emerged that he wears his read-only freshness. And even furniture Mvish certain chairs for the patient during the examination and even Mvesh in the whole office is not a chair or Atnin and we were standing and Hergla and Mvesh any kind of system and no management and workers, but Rayhain Jayin Ali Alfadhi and Mknsh crowded Awoi, however Makdroush They control the customers and do not accomplish, as well as the extent of choking with them there is only a high teacher is Elly was damaged here and here and see customers and trying to walk things and solve them .. There is no glimmer in the center any glimpse of professional pandemonium and deal badly and not management professional at all.

Kh
Review №66

Moroccan Hospital, Mrs. Nafisa had the commitment and discipline of the doctor, her appointment is from 12 to 3 and until 2 oclock she did not attend, and all when they spoke to her she says 10 minutes Friday 9/18

Mo
Review №67

Good detection and accurate examinations, but there are waiting periods

Ab
Review №68

Excellent hospital

Ah
Review №69

Hospitals and centers of the Moroccan Optics and Ophthalmology are one of the pioneering private hospitals in the field of eye surgery, LASIK, and eye cosmetic surgery and are famous for the skills and professional knowledge in the field of ophthalmology at appropriate prices, high efficiency, and good raw materials used in eye surgeries, and making appropriate medical and solar glasses that are not harmful to the eye. The hospital has beds and rooms Very special and at the highest level of surgeries, operations, health care and full medical for special eye surgeries. Hospital with full and complete degree of professionalism, science and knowledge

Ah
Review №70

In short, the issue is that the service in Magrabi Eye and Dental Hospital in the Fifth Settlement is garbageI do not advise anyone to deal with it

Mo
Review №71

Good service Jeddah and good treatment The best hospital in Egypt real in terms of follow-up and care, especially the service Thank you for the best hospital in Egypt, Morocco.

ها
Review №72

The hospital has an economic detection price of 75 pounds from 8 am to 3 pm and revealed the consultant price of 100 but Bacon very hotThe investment revealed its price of 200 detectors for normal detection and either 250 detector detectors

حس
Review №73

An organized place, but caring for the patient is weak and overcrowded. The place only works on money

بد
Review №74

Waiting for a doctor over two hours and not caring from nursing is a very bad thing

Ek
Review №75

My grocery store is 3 days away, there is no answer.

Ta
Review №76

The hospital is good but the worst is the reception staff. Not professional at all, always flattering and joking with each other in front of visitors and patients !!

Mu
Review №77

Frankly, I would not recommend going to this hospital. I had an appointment at 10:30, provided that I was fasting to complete the operation, but I entered the operating room at 5:30, a very long waiting period.

Ma
Review №78

A place of chaos and very neglected by staff and nursing and a long wait and delay for doctors and lack of taste of the workers there, not unlike the chaos of any government clinic difference only in air conditioning and appearance

Ah
Review №79

There is no system in which doctors are not aware of the diagnosis until they need a process, I said the answer was the device is a malfunction in the company and do not know how to save my mother

Ma
Review №80

The hospital is beautiful in terms of servicesAnd reception and treatmentBut the wait is long between the examination and the second to the point of boredom

MA
Review №81

One of the best hospitals in Egypt is the Moroccan Hospital. Thank you very much for your support and attention

طا
Review №82

A very bad center, I do not recommend going to it. By God Almighty, it fails and does not care at all for the auditors. I went to them from Saudi Arabia to perform a vision correction operation, but one of the eyes was damaged due to the doctor’s negligence and now I am in reviews in Saudi hospitals for 3 months and a complaint has been lodged against them. Interested, and then the complaint dies for them

Sa
Review №83

A good hospital

اح
Review №84

A wonderful

كي
Review №85

Remember God

سم
Review №86

It has the latest modern technology and high-level consultants

Ah
Review №87

One of the most accurate hospitals to examine the eye

Mo
Review №88

Waiting without limits and lack of respect for the patient. Fasleh experience

مح
Review №89

An uncooperative place and some doctors are not qualified to deal with patients

أح
Review №90

Can I know the dates of Dr. Majdi Hilal?

mo
Review №91

A long wait period, and of course it is not comparable to Saudi Arabia and the Emirates

Na
Review №92

Frankly an excellent hospital, it is really the best eye hospital in Egypt

ha
Review №93

The service is very slow and does not answer the phones

ah
Review №94

Okay place

Ab
Review №95

Excellent

Ab
Review №96

It needs a little organization, but its services are good

ay
Review №97

Nasr City branch of air conditioning treatment Baaz mesh sweet

rr
Review №98

No hard doctors are excellent and his treatment is beyond imagination

خا
Review №99

Great experience in the field of eye treatment and surgery

sa
Review №100

I could not fully assess the experience

Information
100 Photos
100 Comments
3.7 Rating
  • Address:Al Sayeda Nafisa, El Khalifa, Cairo Governorate, Egypt
  • Site:https://www.magrabi.com.sa/hospital/magrabi-eye-hospital-cairo/
  • Phone:+20 2 23661836
Categories
  • Hospital
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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