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MAS Egypt H Office
22 Jeddah, Ad Doqi, Dokki, Giza Governorate, Egypt
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Comments
Sa
Review №1

Very slow place for service with governmental attitude of actions without any service care for customers

Sa
Review №2

Old place, Bad services, imposter and deceitful treatment.I don’t recommend it.

Am
Review №3

Best customer serviceVery helpful and professional teamFix my laptop and second time they replace it.Thanks

Mo
Review №4

Totally unprofessional! And it took them 2 months to know whats wrong with my laptop. Whatever you do, do not get your laptop fixed there unless you want to waste your time.

Mo
Review №5

Very bad customer service. I arrived at the place and they left me without any help for 15 minutes even though there was no customer before me. And even after the long wait they didnt try to fix my tablet at all.

SA
Review №6

Excellent service center. Very professional staff

El
Review №7

They dont serve for Lenovo cell phones, and they are so tough by the way

Ra
Review №8

Quick service, guy at reception is not that nice though, but repairs is good

Ya
Review №9

Best place to buy laptops..

Om
Review №10

2/5 rating. Poor services centre. They couldnt fix my laptop though its a new one.

re
Review №11

Not the Best customer service.. But it is okay

Al
Review №12

Good service good people

Mo
Review №13

Good and speedy service.

Mu
Review №14

Poor and unprofessional customer service!

Sa
Review №15

Services is so bad there

Ab
Review №16

Average service not good not bad

Sc
Review №17

Not a good agent for Lenovo

ma
Review №18

Good customer services

He
Review №19

A place to fix a lot of electronics such as mobile phones, laptops & tabs

Dr
Review №20

A specialized service center for hp and lenovo computers and printers

Mo
Review №21

I had a hardware issue with a 2013 hp laptop (out of warranty).It needed a replacement for the Wifi/Bluetooth card.They did a great job in general and the service engineer (Mr. Magdy) was more than helpful, He even called after a couple of days to check whether something is still wrong.However, Be aware that I needed to call a few times to check on it’s status, And make sure there’s progress.They never called to report, So you might need to do so as well.Also, I tested the laptop before paying, and the replacement was malfunctioning, wifi was ok, Bluetooth was not,So, we tried multiple drivers and another replacement which at the end worked as expected,Unfortunately we took an hour, but I should mention the engineer was very patient.Last thing, They don’t have payment by card.

Sa
Review №22

Good fix devices

Ma
Review №23

Good service

Ah
Review №24

Not the best and a bit expensive

Ra
Review №25

They fix my HP laptop

Es
Review №26

Nice service

sh
Review №27

Good service

G
Review №28

Poor working hours

Mo
Review №29

Fast service

ya
Review №30

There was no bank

Mo
Review №31

HP AUTHORISED PARTNER

He
Review №32

Bad experience

Mo
Review №33

They are very quick in mentainence

Jo
Review №34

Hp service

Me
Review №35

The best

Re
Review №36

Friendly people

Ah
Review №37

Good

mo
Review №38

Tough

Ah
Review №39

Good

Ma
Review №40

Nice

Ge
Review №41

Good

en
Review №42

Pad

Yo
Review №43

Experts

ad
Review №44

This agency does not take maintenance for Lenovo laptops in the warranty, even if you are still buying it. It is good that you have a one-year warranty from the hour of purchase. Rather, it deals with factory time, meaning a year and a half from the date of manufacture of the product. Out of the warranty, of course, it makes you think that you are not buying any Lenovo product, because there is no maintenance at their expense during the warranty period after purchase. Lenovo products because there is no actual and real warranty on the ground

Mo
Review №45

A fraudulent company and a fraudulent company. I bought a Lenovo laptop and it came up in the mazerboard and came back again. He told me that we are a wedge and they took him again to fix it. Next time I took it, the mouse came out, and there was a sound in the fan. And when I made a report in consumer protection, no one helped me, and the company, the fraud, wiped the data and said that I went the next time. I don’t have a good thing. I’m not alone. I went three times. If it comes to a respectable company, like what people say, they will tell you about me.

Dr
Review №46

Very bad ... introducing defective hardware, refusing to change the defective devices, and unprofessional bad treatment.A very bad company that offers defective devices, and refuses to replace them according to the law and only offers repair !!!, and they are unprofessional and impolite in their dealings with customers ... If I have to deal with them, deal with a tax invoice and be sure to try the device as soon as it is purchased ... Consumer protection to ensure you get your right in case of defects in your device.It is worth noting that I did not deal with them directly, but rather I bought a Lenovo laptop from Carrefour - Mall of Egypt, and when the problems appeared, Carrefour disclosed and the customer service informed me that my dealings with the agent were provided with phones that did not work and the wrong address of the alleged agent, Mas, who came up just a shop to trade all forms and brands of computers ( Hardware supermarket) !!!!It is worth noting that I arrived through Google Maps after attempts to incapacitate me to obtain my rights that I have not obtained yet !!!!

Sa
Review №47

Nice place, easy to get toThe problem is somewhat in the cornerThe services are very good (I didnt have a big problem and it was very simple)

حس
Review №48

A professional company

ka
Review №49

Good interview - HP power of attorney withdraw from them

mo
Review №50

Honestly, respectable people, but the delivery period is 10 days on a charger with a lot of purchase

Wa
Review №51

Good but reception and style staffed were inappropriate

اس
Review №52

The transaction inside the company is characterized by extreme coldness ....May God be in the owner of the company .... People deserve their salaries ..

ra
Review №53

People like asphalt even bThey talk to people in such a monster style

Mo
Review №54

Allah is the All-Knowing, the All-Knower. (2) The Prophet (peace and blessings of Allaah be upon him) said, O Allah! شر ما عاذ منه عبدك ونبيك, الله إني أسألك الجنة وما قرب إليها من قول أو عمل, وأعوذ بك من النار وما قرب إليها My point of view is, I do not know what to do

Mo
Review №55

A big company and a good night but I want to take care of clients or delegates because they are working very slowly

اح
Review №56

Respected company

Ma
Review №57

The phone had a problem. After buying it for two months, I received a new one

Ma
Review №58

Lenovo agency very bad, deadlines and bad treatment

Am
Review №59

A respectable center, but in need, smiling in the face of the customer

ha
Review №60

Peace be upon you, when you bought a Lenovo Mobile 2020 on Thursday, 11/5-2017 from a store in Qalyubia, Benha, and after hours of purchase, I found that the camera does not shoot with flash at night and gives a picture of its fad. To the agency, I wanted to take from him a coupon for his purchase and his guarantee, and he said to me: It will not benefit you and took him from the argument and the noose. The response

Ma
Review №61

Unfortunately, the service is bad and the customer service employee is confident in his words. He is saying the problem of the device and he said that he changed the hard drive during his 1600 days in a shopping mall on the same day.

at
Review №62

A respectable company with a sophisticated thought

Mo
Review №63

After-sales service is rather bad

مح
Review №64

I bought a Infinix mobile from five days and found a defect from the manufacturing defects and I want to replace it from the warranty with another phone InfinixThe latest pay with the difference from me what should I do?Please reply and thank you

Wa
Review №65

The address is provided in detail from the nearest metro station + telephone number

هي
Review №66

Respect the importance of the product

As
Review №67

Very cool and excellent products

مح
Review №68

God willing, may God bless them in their sustenance

مح
Review №69

A place to sell electronic products

AH
Review №70

Lenovo and HP warranty

at
Review №71

Specialize with confidence

Sa
Review №72

Bad service and treatment

Ah
Review №73

Good treatment, good waiting place

Ah
Review №74

Their maintenance is excellent

اش
Review №75

Outstanding service

Ma
Review №76

I bought a hot Anvinks 3 defects in industry mesh Beardh download games Aaoz solution please reply

ad
Review №77

Excellent company

ah
Review №78

Very bad treatment and unfortunately dates are very bad. As for maintenance, if it is not in the guarantee, it will be outside the circle of attention and I do not recommend the center at all.

Am
Review №79

Provide quick help

Wa
Review №80

Acceptable service

Ah
Review №81

Very special

Ha
Review №82

Electric machines

Ab
Review №83

Beautiful company

Ra
Review №84

Under trial

اب
Review №85

The whole

Mo
Review №86

Very respectable company

Ro
Review №87

Five stars

Ma
Review №88

Very well

ab
Review №89

Decent

Mo
Review №90

Excellent

ma
Review №91

Good

Ah
Review №92

Excellent

اح
Review №93

Good

‫ا
Review №94

Power of Attorney

أب
Review №95

Excellent

Ah
Review №96

Respectable company

Information
23 Photos
96 Comments
3.9 Rating
  • Address:22 Jeddah, Ad Doqi, Dokki, Giza Governorate, Egypt
  • Site:http://masegy.com/
  • Phone:+20 2 33381250
Categories
  • Corporate office
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–5PM
  • Wednesday:9:30AM–5PM
  • Thursday:9:30AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9:30AM–5PM
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