The cashier or whoever has responded unprofessionally to me while ordering and complaining that heating the toast took too long. This is an unnacceptable behaviour and requires a better training of your employees. The rest of the team was good and helpful.
Good variety for pastries, desserts and sandwiches. Better than any branch Ive ever visited.Professional staff and coffee is good.
The place os great and the survice was good .But the place have very bad cellular signal reception.Of you want some time out go there .
I want to make a complaint about the customer service in Costa fouad street, Alexandria, egypt.It’s not only about one incident but several for a few months now that keep on repeating. Said worker is very rude, without any manners and persistent. Never have I ever associate with anyone like that in any nearby cafe. This worker wouldn’t stop nagging us and pressuring us, in a totally unprofessional way. Always trying to make us order more and pay more for extras that we didn’t ask for, without saying it’s an extra like any worker should! Seeing us a foreign customer, he tries to take advantage of us and a way I do not see him do for normal Egyptian customers which is completely unacceptable. I sincerely hope that you will do something about this misfortune that make the experience at costa completely uncomfortable and unenjoyable experience.
The service quite good depends on the waiter whos serving that day. You get one free food item with purchase above 85le in a single receipt. Nice place to study, the mosque is near, the coffee shop ambience is good. Sit downstairs if you dont smoke or you dont want your clothes to smell of smoke. Standard price of coffee (e.g starbucks, coffee bean)
Speedy, friendly service. Good quality food and drink. Awesome coffee. Cant expect less from costa.
I loved the place. I went there to work and it was a right choice. The prices are not expensive and the bathroom is clean. The only disadvantage is that there is not wifi at the place so I used my mifi device.
One of the worst Costa branches.Its self serve which was not mentioned in any place in the store even no one told me in the store or even when I ordered from the cashier.The cashier did not give me a receipt for my order.Their fresh juices are basically a fruit squeezed in a plastic bottle like the one you buy at a supermarket.And of course they did not fill my order correctly and gave me a mug for my coffee which I specified more than once to the cashier and the bus boy to not to do and give Mey order in a cartoon cup.The first and last time for me in this weird branch of Costa.P.SCosta at Sidi Gaber is much bigger and better.
The staff are very nice with me all the time and all branches over AlexandriaBut when it comes to Fouad Branch specifically I have some notes regarding the availability of some drinksThere is no strawberry pavlova most of the time , no fresh juice and NO GOOD INTERNET CONNECTION !!!!1I understand that you can say that its for 5EGP/h I think as it used to be in the past but dont say its for free and Actually its not working !!Overall I love Costa so much from my childhood but this only some notes to develop a place that I love .
Good place to take your coffe and chill for sometime. The coffe is good, the baked goods are fresh. has smoking and non smoking areas. The only negative aspect is the wifi connection, slow at best, non existent most of the time.
The coffee is good as any other branch, but the place seriously need better cleaning, specially the first floor.
Location I said it is great but pricing rising up very expressive and nonsense I like coffee but the new construction counter service is stupid I cant go up and down every time I want an order
The quality is very good, and most of the people who work there are nice. However, one time, my friend was asking for a straw, the server told my friend very rudely that it was for kids and you cant have one. He wasnt joking. We spoke with the manager about this, but he seemed to just ignore us. The place is great, the people who work there are not.
I hated the new over counter order, WiFi was down and no Signal coverage inside ,so you cant connect to the Internet while you are there
Nice coffee and good desserts and sandwiches
Cozy. Friendly staff. Perfect coffee.
Veryy chill, great staff and other customers are friendly as well.Great place to study but lack of ventilation on the second floor makes you sleepy
Friendliness: 10/10Coffee: 8/10Price: 7/10 (mid-range)Wifi: 1/10 Orange wifi, practically unusable (even if u pay 10 LE for a high speed upgrade)3G/4G reception: 3/10 getting a data connection is KINDA doable with some fiddling with location , still wouldnt get any great speeds.My favourite chain cafe in alex. Pretty good coffee and super friendly staff. Usually my go-to when I am not in need for good internet.
Nice work space and nice coffee ☕.
Nice..costly but worth it
Good coffee , tasty classic cheesecake but not the blueberry ones .. very good staff
Standard high quality with nice service and kind people. It has a good operation day (from 8:00 am- 12:00 pm)
Costa City Centre alex is a mess my last visit was awful ,no service, the table wasnt cleaned although I asked for it many times,people were crowded to order not keeping any distance , i had to carry my tray when things were going to fall ,i dont simply understand what is happening so bad
Bad experience because of excessive smoking with a bad ventilation.
Tasty coffee in the Wonderful historical street
Great place & good staff
A good place for studying and work
Nice place, good coffee, slow service
Great coffee and service as always, an advantage had been added recently which is car service, its a smart add since there is no parking available in the area.
Nice place. Very crowded. Place felt smoky. Staff is distracted.
Bad coffee taste, good place to study and work
Nice place and great atmosphere
A cozy little cafe in Foaad St., with a good quality menu. The only problem is the very slow, if existent, WiFi
Quite and good place for drinking coffee
Very crowded, hardly you can find a place, the waiter took long to show up, yet as soon as we ordered items were served promptly.Every other aspect could be rated as average, quality, cleaness, acceptable prices, atmosphere, etc
Good coffee. Nice location. Shouldve been told that the hazelnut flavour will cost me an extra 7 pounds, especially that it was the waiter who offered.
My favorite cafe, the best service and very good desserts and coffee
Cozy Branch, Thanks to Mr. MINA the branch manager.
Great service and quality of food and drink
Little bit narrow places and always feel cramped, but nice atmosphere and great service
Nice environment, but not nice menu, every time i try a new item i dont like it !! Thats fir all Costa branches.
Great service and extremely helpful and delighted area where you have a great view besides the awesome coffee too. But seriously sometimes the cashier is an as*****
My go to place any time. I just love being there alone or with company. I love desserts there and the drinks are just perfect. Always a treat for me.
I like too much it was very good cafe very suitable for families, friends and couples.open after mid night
Love it love it love one of my favorite places food and drinks are great
I like this place. Quite quiet most of the times. The classic Costa standard of coffee and service. Well situated to grab a proper coffee in downtown.
It is ok place, so tiny and always crowded, I hope they permanently prohibit smoking inside and stop upselling without being transparent about the pricing, one cup of coffee can cost a fortune with the multiple suggestions, my advise is to stick to the item as described in the menu and refuse whatever they suggest!
Quality is good but so expensive and the coffee is overrated
Very comfy place wiz privacy and their galaxy latte caramel was really outstanding
Good, quite, but help yourself type isnt that effective
Reasonable prices vs good service and good coffee
Not Bad
Nice taste flavours and for romantic evening
One of the best places to get coffee either on the go or table service.. Desserts are also perfect. Has smoking and non smoking seating areas and the top floor has a good view. Cozy place for groups to hangout, dinning alone, using laptops or even reading a book. Staff is friendly and service is great.
Nice place one feels privacy there and smoking area available with good service and special taste you can find
Good mocha quiet place at late nights
Nice & comfortable. Bad service, expensive.
Good place to have a quick eat and drink
Good desserts and coffees, helpful staff, just need to better coordinate what to bring first to the table. Coffee before the dessert or at the same time😉
I really loved it , I go there twice a weak to study they have a great coffee and in a good place in the downtown. They also have smoking and no smoking area and friendly staff too. U can find many students there and its a good place to work on ur laptop or meeting friends or have a take away coffee.
Noisy/crowded/expansive price for cup of coffee/not friendly staff
My favourite place 😍
Best cofee you can ever drink
Lovely location in the city center.
So bad service
Bad quality foodBad serviceAlways crowded in a bad way, no proper internet or network.Never recommend it to anyone.
Nice place , best staff , best coffee
Currently they are trying to position themselves as a drive through but the street is already crowded
Its amazing place to stay here
Great coffee ..cheese cake good too...usually not crowded
This place is located in the most beautiful area in the alexandria and it is in the city center area , i prefer to go there at nights, you have to try that place
Cool nice placeEveryone their is studying 😍
Very bad service and rude waitress very over priced items over all wouldnt recommend it over Starbucks and also really bad brownies and salad just over all not fresh and bad tasting for the price the waitress was really strict about everything and even disagreed to give me a straw
Good coffe a place to have a coffe brake
All Drinks hot & ice are perfect.. 👌
Brilliant service :) quiet place.. U can always enjoy having good coffee there :)
The standard Costa that youd expect, but with extra friendly and gentle staff.
Good coffee in a wonderful place..
Nice place and great drinks :)
Nice branch in a good neighborhood. The service is good there and the people are welcoming.
Was nice, coffee cup was huge size :D
Great service and low prices ❤️
Great 👍
Very good Cinnabon Latte and good hospitality
Nice coffee, but no view or parking spots