The hotel is new and well furnished . Most of the rooms got beautiful view . 2 heated pool and full equipped spa. Breakfast buffet is good dinner needs much improvement
The resort is the same as the famous international hotel, the view is very good the employees are very pleasant and always ready to help the food tastes good but no wide selection, the room serves is OK but nothing in the refrigerator just small number of tea bags and coffee and two small bottles of water a day
A great location with available parking (which you have to pay for), lovely design, many working elevators and good TV entertainment system. A few things need improvement though. Room cleanliness and house keeping service is unsatisfactory. Food quality is below average (but is available in quite large quantity). Receptionists need to be much more professional when dealing with guests. I sincerely hope the management would attend to those shortcomings as the place has every potential to become a huge attraction in Sokhna region.
Perfect hotel with perfect veiw, very rapid check in time i think it takes 10 minutes only. the room is excellent and the room is very wide and it is pool and sea view and very close to the restaurant.The food quality is very good but the restaurant is moderately crowded. the hotel has 3 pools one heated, one covered for females only and the last one is open air and not heated. The beach is very far woth rocky floor. The staff are extremely friendly but not professional.
View is amazing.. food is very good specially new year dinner .. staff very helpful.. spa was free and ladies area cool & quite
Nice place, very new which had some negatives as some facilities were not yet open, the food was much better than I expected, the rooms were big and comfy the bath room was huge and well equipped, the pool was nice, I had a nice time in the spa, I dont recommend going to the beach in thus time as there is an oil patch wich is filling the sand and water with black tar. I cant understand the very expensive parking fee, its absurd, it is not even shaded or inside a building , it is just an open parking lot which is very far from the hotel and will give you a bad time if you forgot something in the car and went back to get it . Some rules are very stiff and the management is not very flexible in accommodating any changes.Finally it is a nice place with nice views.
Not free parking !! 100/dayU must ask for everything you need ex: cups, tissue..Food is goodStuff is showing off :))))If u a hotelholic I really dont recommend it
Very nice place, great see view.and nice atmosphere.But there is much delay in checking in and out.Hopefully to give 5 stars rating next time.
A great addition to the touristic map in Egypt generally and Ain Sokhna specifically it is intelligently located above el galala mountain having a broad view of the smooth clear red sea and gulf of Suisse the Resort is a huge building generously decorated with a nice entrance made with marble famous to be extracted from el galala hills rooms are captious nicely equipped and comfortable having a nice view of the sea and pools restaurants are nice with great variety of food and cleanliness and taste, complimentary WiFi is nice staff are helpful and polite a highly recommended place to visit
Wide will equipped roomWonderful viewsBut Non cooperative Unfriendly staff in reception and restaurantLow food qualityFar beach from hotel you should take a bus
One of the most fancy decorations and equipment of rooms and pools but the food quality is average and the service is below average
Great hotel service, stunning views, and the swimming pools have water heaters
Great day use, spending my wife birthday , Mr. Amr Samy the reservation and front desk Manager was more than professional, helpful, and proactive he made my day be unforgettable spent ❣️❣️
Great View large RoomsLow food QualityNo beachLow quality entertainment activitiesBillard,kids Area or gaming not availableNot value for money with limited activity and low quality food
Rooms were unclean when on checking in and when asked for room service the receptionist was rude. Food is poor and hospitality is unacceptable. The room’s door got jammed and after an hour and a half of trying to open it (going back an forth from reception to the room with card and even the master card couldn’t open it). We got exhausted and asked the receptionist to see the manager as he couldn’t solve the problem. He replied rudely and even claimed that I insulted him and called security!! It’s not worth your money and I even will check out before my check out date because I cant stand this place
Very nice hotel, magic view, thank u hotel staff
Very nice hotel, friendly staff, very good place for vacation
Good place for couple of vacation days.. the room, the food , the pool and the decorations of the hotel were wonderful..the beach need some work. The staff need to consider to be reachable and available all the time as for my experience they werent there I needed them it took more than to 3 hrs to answer the phone.
The view of mountains together with the sea is amazing.. the pools are nice... the restaurant takes five stars specially for deserts and pasta corner... the house keeping service takes 3 stars as I have to call it more than 5 times to fix the safe ..the beach is good with some nice activities like sea trips and parachute
Very good place but the hotel service is not well. Delay in every service.
Unfriendly employees.Parking needs extra charges I wonder what was the option in these high hills if I rejected the parking fees !
Quiet ,relaxing fantastic sea and hills landscape and excellent stuff serving delicious food
Very nice rooms , beutiful views, clean... but food quality is below average
Very luxurious hotel, helpful staff, delicious food. The rest of galala city resort is still under reconstruction. Shuttle bus delivers you to the beach on demand
Nice and quiet wonderful place, the staff polite, professional, friendly , Mr.Mustafa in the Reception, Mr. Mahmoud and Mr. Mohamed in the restaurant, and all the waiters, housekeeping all are friendly, I am happy with my stay, keep it up👏👏👏
The place is so great , the nature is spectacular, the food is good especially the deserts were amazing , but the staff there werent so friendly , the staff at the pool got us out of the pool at 5:30 , even that it closes up to 6:30 or 7:00 , and the house keeper didnt clean our room completely, other than that the hotel is very good but it needs to have activities to do.
Not good but fineRooms is very largePrice is over
Clean , nice beach , nice buffet immpolite receptionist
So amazing place ...Nice to be between sea and mountains...nice new clean rooms....but the worst services I saw ever....staff specially supervisors , so bad and no gentle relations..really I like place as amazing nature but I will not try it again
Low quality food , low quality furniture, not so good service
Very nice hotel ,very nice food ,nice reception ,great view on red sea ,but mostly empty hotel
The room service is not that good.
Worst place to visit in an sokhnaRegretting to spend a pound in this placePoor hospitalityPoor room servicePoor food quality
Very bad experience especially beach transportation no towels very bad at all
Great infrastructure.pleasent hospitality. But food and service need improvements.
Not the premium stay I have expected
Rooms are dirty , balcony was dirty
Very stingy in serving meals, variety of foods, lack of professional food chefs, and food hygiene
Fantastic resort but bad services
Not experienced staff at all.
Have a good sea view
Fantastic resort for vacation
Awesome except staff
Amazing
Nice and clean
An amazing and wonderful chilling place .
Excellent
Its viry cool
Highly recommended
Perfect
Nice place to relax
Bad service
Nice place
Nice
Great experience
Great place
Huge big rooms
More than wonderful experienceView is masterpieceThe rooms are spacious and the design is very luxuriousAll room furniture is newThe whole staff is tasteful and respectful, especially in the receptionSupervisor Mr. MustafaHigh morals, classy interaction, cheerful face, and quick responseAnd also Mrs. JakleenAnd the restaurant staff and the chef himself came to ask if you need anythingAnd Mays Shorouk from the animation teamWhen you asked for a baby bed.. they provided a free baby bedAnd there is a heater in the swimming poolVery Merci for all of youIt was a happy holiday, and God willing, it will happen again
Nice and wonderful place, it needs some additions in the room, the information is missing, which contains phone numbers and some information. Thank you for the good treatment and hospitality. The treatment is fine. The phone service is very good. I recommend using this place.
The hotel is very elegant and huge you can I joy the shining pools heated and cold the food is great and the rooms are speciios too, the view from the back is great you can injoy the facilities of the hotel till 5.15 pm , the beach is accessible through free shuttle every 15 min. I like the hotel but for foreigners it is a dry hotel.The hotel is beautiful and wonderful, the food is very sweet, the rooms are very spacious and many, and the place is psychologically comfortable, and there is a covered, warm and open swimming pool, and the sea also goes to the sea, good luck every quarter of an hour for free.
A large, luxurious, modern hotel from within the Galala Resort. This is a hotel next to the Tulip Majestic. It has 2 large swimming pools, not 2 for children. The rooms are very spacious, and most of them have views of mountains, sea and Pepsin because it is on a hilly area or a high hill. In the 4th year, the food tastes sweet, but it is not varied, but the sweets are many and varied and satisfy most tastesI recommend it to families
The place is a masterpiece and the hotel is very luxurious and the room is more than wonderful, but unfortunately the level of service is average and the food is very bad in terms of materials, quality and available items.
Everything was bad. The restaurant, the service, the room service, and there are none of the distinctive services of the five-star hotels... And to be fair, the only reception was respectable, and it was one person whose name was Ahmed, distinguished by the package, but he was robbed of the tools.
The place is very beautiful, but there are many places, I hope they bloom and will be more beautiful, and I hope that there are places for children and more restaurantsThe beach is great and there are many swimming pools
Nice experienceMore than a wonderful placeThe buffet is varied and wonderfulThe activities are nice tooThe health club (sauna and jacuzzi) needs some attentionThere is some delay in the accommodation, whether entering or exiting
A very interesting and enjoyable experience, one of the most beautiful places you can visit, the atmosphere there is a masterpiece, the accommodation is royal and wonderful, the food is more than excellent, and the room service is very niceBut what still wants to improve is the beach level and the animation team
The best staff and the best view and seriously one of the best places in EgyptSpecial thanks to Professor Amr Sami for his efforts and reception
The place is very nice, but the reception is very boring in the Czech RepublicI had an extinguisher broken in the room, and an amount of 50 pounds was collected, and I spoke to the reception that this would not happen in any hotel.
Great hotel👍 not cheap, all inclusive. Transfer. Pools for adults and children. Private beach. Cozy interior.
The beds are not comfortable and their comfort was dirt, their meal was changed and the prices inside the hotel are expensiveThe view is great
The place is very nice, the view is wonderful, the service is good and the people are niceThe buffet is poor, not worthy of five stars at allIn breakfast, the pastries are bita, the buffet is poor, the fruits are not fresh, there is no green tea, there is no variety, there are no sauces, very bad, but the dinner is quite acceptable
A beautiful place that lacks kids area.. the sea is difficult to go down to because there are rocks and shells. The best thing is that there is a warm bisin covered in the winter, but strangely enough, there are no towels for the pecinModification ...On my second visit to the hotel, towels were provided on the pisinThe animations have changed, they have become much nicer and amusing with children and adults, and they make paragraphs that are light and very entertaining.
The hotel, if you are at a barrier, will calculate the parking of the car for 100 pounds. Today, the peak of exploitation and poor service, and the place of parking is worshiped at a distance of more than 500 meters from the hotel.
The place is excellent, the cleanliness is excellent and the food is of high qualityThe problem is although the restaurant is an open buffet, but what ends is not replaced ... a long time to get a cup of tea, an egg plate, or even a falafel..Even request a service from the house keeping or reception, you have to be patient from half an hour to an hour, but this does not prevent I am happy with the stay And I might repeat it
The stay was very nice, the hotel is really a 5 star deluxe, the restaurant is a masterpiece, the clothes and animation are beautiful, the stones are excellent, equivalent to the most luxurious hotels in the world