The washing machine is very bad and there is no quality in the materials. The door was broken and I was one person using the washing machine !! I bought Unionaire washing machine 10 kilo automatic over about 5 months ago, the door to the washing machine was broken, and I did not open it due to bad raw materials, including the door, the problem is, I called the hotline so that maintenance comes to solve the problem, from day 11-30, everything they call says within 48 hours, anyone will call Tani called the technician to say he made the visit and fixed the problem. I tell them, what group did not happen !!! They say, “Okay, someone will call within 48 hours !!! Again from 30_11 and I will make appointments !!! Day 9_12 My art came and pictures of the broken cover and said that the cover will change with a new one. Wash the washing machine. I said completely, facilitator, or if no one came or he asked !!!!! About a week later, I called saying the maintenance technician had solved the problem !!!!! Allah!!!!! What is the story twice that automatically ignores the maintenance request with themselves and tells you the original technician said he solved the problem. !! No, I need a mistake in some people. I wrote that they are trying to extend the period up to when the guarantee ends! I was thinking that it is a large company and it has its name and is committed to after-sales service to grow bigger and more, but unfortunately the experience of those in charge of the company and its management is doing exactly the opposite as if they are trying to provide bad service so the company fails and its reputation goes👎👎👎👎👎👎👎👎👎👎👎👎👎Imagine making two complaints because of the technician saying something not true that he came and solved the problem!!!!!!!!!!!!!!!! Nor in their brainThere is no one to be held accountable, by the way, I am sure it is a game that the company plays in order to avoid repairs. These are the numbers of the complaint and the complaint you madeFirst communication on 30_11 No. 936241They canceled the communication with themselves and said, they reconciled the washing machine and, of course, the words ...!Communication No. 2 on 18_12 No. 1001816The last time someone called me to a committee, you will come to Cairo specifically and visit me and see the problem. !!!!!!!!People laugh at customers. I need a washing machine cover. I don’t need a visitThe stranger calls. They say: When did a ride come to you, the cap came, well, you see, I sold a cover because the technician rides !!!!!In the other, they said the guarantee does not cover the break, I presented the problem to my friends engineers who said the joint is bad material and not suitable for the strength of the zipper that is riding in the door 👎👎I wanted to share my experience, share it, and advise people before they stapled, because unfortunately, they never advised me

A very respectable maintenance center with all the technicians in it

Excellent maintenance center