Perfect hospitality and service, going the xtra mile to do their best to offer.Big thanks to Mohamed Akef and Ahmed El Nagar.

We have arrived to Volvo El Sheikh Zayed several times and contacted by Hend Hegazy , she was very helpful, very decent and she was so cooperative. I recommend her if you want anything from Volvo at anytime she will be available.

My appreciation to the Customer Service team and Eng.Rana for the perfect care and the excellent cooperation,and special thanks to Eng. Mayar in the maintenance Department for her excellent performance and the professional support,in addition to the high technical skills enabled her to provide me with a new information about my car which I didn’t know before,Great job Ezz el Arab-Volvo in choosing such professional Staff.

I just received my XC40 and would like to say that I really enjoyed this experience so far, especial thanks to Hend Hegazy for her tremendous efforts support

This is the second time i have dealt with Mrs Hend Hegazy who is undoubtedly a very good asset to Ezz El Arab Automotive Company & Volvo Agent in Egypt. Very professional, reliable always making sure that the customer is satisfied. Thank you Hend, thank you Volvo.

The engineer at the reception was very co operative , decent and professional. She provided very good service . Serive was done very efficiently although some spare parts were not available.The premises were clean and comfortable

Hassan Mohamed is the best employee in Ezz el Arab, simply because he does his job perfectly and actually cares about Ezz el Arab and volvo clients!

First of all I truly would like to dedicate a special thanks to Ms. zeinab Hussaien from sales department, she very professional, patient, polite, helpful and doing excellent full presentation to the clients More over she is have a great after sales services dedicated person. Regarding the new Volvo management they are really promising. As I am Volvo owner since 6 years a go & Know new Onwer . Cause the brand is trusted. Thanks again.

Many thanks to hend hegazy for her professional way of handling my case in buying volvo xc40 momentum 2022I will really recommend her and zayed branch for my friends

Great experience with handling my car accident, very attentive and professional service from Volvo insurance manager Hassan Mohamed, and great effort and very supportive attitude from Eng. Mahmoud Ghoneim. Really appreciated.

I want to thank Mayar at Volvo Ezz el arab maintenance center for her best service. She is very professional, polite and on time in every timeframe or a deadline we agree on and she is very clear and to the point with no confusion making things very clear to us as customers. Excellent smooth experience with Mayar at Ezz el arab. Thanks Mayar.

I had a perfect shopping experience and I much appreciate the support and effort of Hend which is really the best sales consultant. She has made the process of trade in for the new XC60 2021 seamless.

I had a great experience when I brought in my car for service. Eng. Mohamed El Akabawy is very decent, knowledgeable and extremely helpful. He ensured I had a smooth and pleasant experience.

Showroom was good. Sales staff wasnt very interested or eager to do their job.

It was a nice and smooth experiance .A very nice new branch in Majarah mall zaied . Very helpful staff . Hend hegazy was so patiant .helpful and answer all questions . Great luxurious cars and dealer doing strong effort to provide excellent service .

Eng. Mahmoud was extremely helpful and had a very high level of professionalism. It’s clear that Ezz Elarab is adamant to hire high level calibers both technically and in customer service.

Mahmoud ghoneim is a very supportive and helpful person, follow up on a regular basis regarding each and every detail in the car with appropriate justification for the problem and the solution, timely Delievery of the car. Cheerful as well and encourages me to handle the maintenance hassle with his support:)

Special Thanks to Hend hegazy, she is very helpful & friendly. I was hesitant about buying the XC90 in the beginning but she helped in taking the decision quickly.

I start a journey with my new Volvo XC60 2 weeks ago, this car has a fantastic performance in many ways specially safety and interior materials.Many thanks for my account manager Mrs. Hend Hegazy for all support during the process.

Eng. Mahmoud Ghounaim was very supportive even he followed all the case from scratch and perfectly delivered it in a very good time frame it helped a lot , on the other side Volvo CS didnt even answer our calls for a monthMillion thanks to Mr. Mahmoud Ghounaim for such experience and response

I would like to thank Ezz El-Arab, the agent of Volvo Egypt, for his tests of the work team, especially Hind Hegazy, who possesses great skill in selling and displaying.Despite my many dealings with car companies, I did not find it easy to deal with what I found with Hind Hegazy. Greetings to the team at Ezz Al Arab.

I received my XC60 earlier this week & I love it. I had a great buying experience with Hend Hegazy, who answered all of my questions & made sure that I received the car that I wanted in record time.

I had a great experience with the trade in program for the XC 60 very easy and smooth process. Special thanks to Ms.Hend Hegazy in Majarah branch.

It is excellent experience, I have got Volvo XC40, Mrs. Hend Hegazi wis so nice and helpful, I would recommend to deal with her in (sheikh Zayed branch).

I went to check XC40, the sales lady Hend, was very helpful, in terms of explaining the car specs, delivery, and what is to fit my family

Very satisfying service and I felt like they are treating my car it’s there own carThanks for all your efforts with me always

Hend HegazyXC 60 2021She was very nice and helpful and available most of the time for any help.The car gives you a lovely comfort experience.

Very professional team - dealing with them was amazing from start throughout delivery; team is friendly specially Zeinab who coordinated all steps

I would like to thank Ms Hend hagazy for the presentation XC40She was very nice and helpful and available most of the time for any help (volvo gallery egypt

Good service，very fast to repair all the problem，thanks to agent ms Mayar Aymen for her kindness and help^_^

Always have a great experience with such an excellent maintenance team, especially mr. Mahmoud in the reception engineers team who always treats the car as his own and makes sure tasks close timely and with the expected quality and is open for any feedback after service and have full flexibility to reassign the car into the workshop if further fine tuning is needed

Thanks Eng. Mayar Ayman for your excellent support. It was a really wonderful experience and the service was very nice

I’ve just received XC40 and the procedures were smooth and fastI highly recommend dealing with sales executive Zainab she was very helpful

This is the second time to have my XC 40 maintaice with eng. Mayar , 10K and 20K miles. She has again shown very professional way dealing with customer, starting inspection till delivery.Thx to this fresh competent engineer.

Thank you Hend Hegazy for the support you gave through the whole process of purchasing my xc40.can’t be more satisfied :)

I had agreat experience with delivering my xc60 speshial thanks to ms hend hegazy (volvo gallery egypt )

I bought Volvo XC90 from Volvo Gallery Egypt. Sales consultant Hend Hegazi was excellent throughout the whole sales process. She is very professional, very polite and very helpful. She made my buying experience easy and very smooth.

Wonderful reception, first class service rendered by Eng. Mayar Ayman. Visiting Volvo regardless of the reason is always a good experience, the professionalism of the Staff, their commitment to quality and high standards is a welcomed change in the Egyptian Automotive industry, customer centricity is obviously what they strive to achieve, again something that is new in this industry. Thank you again for the great support and service from welcome to goodbye.

Very cheerful team at Volvo showroom willing to help and understand the customers needs and concerns. Nada Abdelmajeed and Ahmad Magdy did their best to overcome the logistic difficulties and make my purchase of the XC90 Inscription a good experience however, if you have an old car that is not a Volvo, dont put great hopes on a good trade-in deal. I was also well received by Manager , Engineer Basem Atef who took it from the beginnings. Looking forward for a smooth after- rsales maintenance relation with everyone there.

Good experience but its a little bit crowded for a premium brand

I cant thank eng mayar enough for her kindess today especially since i didnt have an appointment..she kept me up to date on the progress of my service ...excellent customer service ..much appreciated and highly recommended

I would like to thank Eng. Rana, Eng. Mohamed El-Aqbawy, Eng. Mayar, and Mr. Mahmoud Ghoneim. I have a very classy reception and deal professionally with my car xc40 and the problems I was complaining about were solved Thank you, Volvo, and thank you to all those who work in the Volvo Ezz El Arab agency ❤️❤️

Excellent experience.many thanks to eng mayar I had some minor issues and she took care of me..she is the definition of what customer service should be .. because of this, I will be coming for her only from this point forward..

Had a Volvo for 4 years now, thinking of an upgrade and started contacting Hend Hegazy, her way of presentation and sales skills managed to make the decision look easier. Being in the sales field for 20 years myself, can rate her as an excellent sales person by all means, all the team is really well experienced, knowledgeable and willing to provide help and advise whenever needed. Great job Ezz El Arab management in chosing your personnel!!

Thank you very much Nada Abdel Megid, Ahmed Magdy and Mohamed Akef for all you help and support with my new XC60

Even the simplest parts are not available for the required periodic maintenanceAnd the solution is, we will contact you when it becomes available and you and your luckThe branch is not equipped to receive Volvo customers as it shoud be

Got the XC60. Great customer service and sales support from Hend. She is very friendly and helpful. Highly recommended.

Excellent service & treatment , special thanks to Eng Mayar, she is so friendly & professional.

Its a fantastic style for volvo cars showroom and alot thanks for mrs. hind higazy to interveiwing me and knowing me all the data for xc60 ..... a special thanks

It is a nice thing to wake up in the morning and go to maintain your car then find someone who takes care of your car and makes best effort to give confidence and comfort to the customer that he will receive his car without any trouble .... Thank you Volvo team and special thanks to reception engineer Eng. Mayar....

Very professional , helpful team ,Thanks for selecting the staffAwesome Experience ♥️Especially Eng AkabawyI really appreciate ur help

Many thanks to Ms Hend Hegazy for helping me to make my decision reserve XC40 2022 (Volvo gallery Egypt majjarah mall )

Very fast service and special thanks to Mayar Aymen for help she is so professional and decent

Very helpful and professional. Special thanks to engineer Hazem he gets the job done

Excellent review about XC90 many thanks to Hend Hegazy (Volvo gallery Egypt )

I’ve been with Volvo for 7 years now , I’ve noticed lately a real upgrade in service quality . I’d like to appreciate efforts of Eng. Ramy Kamal , Eng. Abd el Naser and Eng. Mahmoud GhonneimReally they are very professional and making their best for all Volvo clients

Good sales with patient to introduce the car specific,test drive process and installments . It is a nice experience to meet ms Marwa who gave so much support

Great service experience every time I visit for any scheduled maintenance many tanks to eng mayar she was very helpful and professional

Excellent service. Many thanks to Eng. Mayar for the great work.

Eng mayar was awesome service advisor .i had some minor issues and she too care of me .she is the definition of what customer service should be

We recently bought xc90, and our experience with Ezz Elarab was excellent, we got great support from Mrs. Hend who helped and assisted us and was cooperative, advising throughout the buying process, Thank you.Great working with Volvo team..The Egyptian Company for Leasing Services - FINLEASE

It’s really great to get such a support and professional details from sales team especially Mrs. Nada Abdelamjed, so thanks a lot.

It was very easy to drop off my car over night, got a phone call the following day with a close update on daily basis from Engineer Mayar, who was very supportive at every step. Thank you

Eng mayar at reception was very co operative , decent and professional .thank you .

Thank you Volvo team, special thanks to Marwa Mosalam, a great professional sales woman… giving me an excellent customer experience. I love my car ❤️

I bought a Volvo XC40 after I did a test drive at CFC. Ahmad Ezzat did an excellent job explaining everything I needed to know about the car. They finished all the papers in 3 days (as he promised). When I received the car, the procedure was smooth and easy. I am very happy with the service and even the after-sales service. Ahmad answers all my questions.

Excellent Service provided by Hend. Strong presentation and facilitated the documentation process

My experience with Volvo Ezz El Arab was great. A special thanks to Mrs. Hend for making it an enjoyable and seamless experience. She was always available to help and answer all my questions. I highly recommend Ezz El Arab :)

Ive seen a lot of improvements in good and quick service. Eng. Mayar is very supportive and active.

Had a great experience in the new Volvo branch in sheikh zayed. Great expertise and support from Ms.Hend Hegazy. thank you so much and I’ll be seeing you very soon

Thank u so much ,excellent service and treatment.Thank you eng.mayar ❤️

Very nice place. We were welcomed by Mrs Hend, she is a very professional, informative and cheerful sales person. Volvo is always a great choice of luxury cars 🚗👌

I want to thank Eng. Mahmoud Ghoneim for his continuous support, high level customer care, being very friendly and welcoming, helpful in every single way even if it is not related to him, and even on his days off, follow up to ensure everything is ok, answering all questions without being bored even if they are repeated, really he is the true definition for customer excellence and satisfaction.Thanks again :)Thank you Mr. Hazem for being very helpful, welcoming, and answering all of my questions, really you are one of the main reasons for me to buy my volvo.Thanks again :)

Best car maintenance I have made, best wishes to stuff of maintenance under supervision of Eng.ahmed najjar

Was checking the xv40 and xc60, dealt with Hend Hegazy, perfect sales consultant, with big knowledge , overall the car is very nice *both of them, and theres a cafe indoor managed by volvo studio , recommended to visit

A great experience with the best maintinance team, especially eng. Mayar, who is always helpful, friendly and treats my car as her own.

Becoming more professional and qualified .Eng . Mayar handled the service with excellent performance .

I was helped by eng.mayar and she was very helpful and professional she kept the line of communication open while my car was being worked on and i appreciate her quick replies to my questions and concerns

It was a great experience Really With a professional engineers … thanks EZZ al Arab- Volvo ❤️❤️

Eng mayar has been incredibly helpful to me ..she is quite understanding..friendly and knowledgeable..Id recommend her to anyone who has service needs at volvo ..she is great at her job

We went to check the xc40 .. the showroom was very welcoming, Ms Hend Hegazy gave us all the information we needed about the car and was very helpful in providing clear details about the purchasing process.⭐️

Thanks eng mohamed elakabawy i had an excellent experience , and the service was very nice

Thank Eng. Mohamed Elakabawy, I had an excellent experience, and the service was very nice.

Great experience.A special thanks to miss nada abdalmajeed , shes one of the most professional agents that I have ever dealt with.Thank you Volvo Egypt, Thank you miss nada :)

It was a great experience eng mayar was so professional and helpful many thanks to her

During my test driving to XC90, I had a very good service, and welcoming reception by agent Marwa Mosallam. She was really helpful, decent, and active one. Also, the car is wonderful and so powerful, meeting the demands of those who look for combining the SUV qualifications along with luxurious and comfortable options.

Many thanks to Hend Hegazy for delivering my car XC40

Great showroom, professional sales team especially Mrs. Hend Hejazi who helped me with my questions, and provided me with a test drive twice until I bought my beautiful XC40 Inscription. Highly recommended ...

Eng mayar ayman is a great and respectful person that provides great hospitality and service .

Eng mayar is very presentable and cooperative..Really she is a very good choise

Thanks to eng mayar I had an excellent experience and the service was very nice

Thanks Eng. Mohamed Elakabawy, I had an excellent experience, and the service was perfect.

Very good reception , best customer care , timing is good .... Thank u

Superb Customer Service & beautifully redesigned Showroom in pleasing nordic design. The Carl Hansen & Son designed Wing Chairs are a superb compliment to the welcoming sitting area

Excellent & superior serviceAccurate delivery timePrompt feedbackAll maintenance comments covered

XC 90 , Very good experience with volvo shekh zayed , very helpful & patience staff ..Special thanks for Hend & Nourhan

Thank Eng. Mohamed Elakabawy, I had an excellent experience, and the service was great.

Very professional , helpful team ,Thanks for selecting the staff especially Ms Hend Elgezawy

Excellent service and treatment from eng mayar she is so professional ,,

Very friendly and helpful team. Ms Hend Hegazy managed my buying process in a very easy and professional way. Additional accessories arrived and installed on time.Many thank to Ezz Elarab- Volvo team.