We came to this place based on a recommendation that the place is good & the owner is a fine respectful Egyptian lady & that she personally supervises the restaurant for quality & service.Unfortunately it was a terrible experience the quality of the food was below average & served cold ! The manager Ahmad was horrible & didn’t care about the reputation of the place at all . Not even an apology !We asked the manager for the phone number of the owner but he declined !Then he disappeared !I feel sorry for the owner trusting this horrible manager.I can give more details of my experience if the management wants.
Balcona, is not just an Egyptian restaurantfounded in MohandessinOn June 14, 2010Then the second branch was opened in the first settlementOn September 7, 2020It is the dream of all Arabs and foreigners who have come to the EGYPTwith a constant sense of love and nostaligia for our homeland, Egypt.Balcona was created to be the hubof the Arabs and fore and before them the Egyptiansto taste the authentic Egyptian food, Simply to beThe original taste of Egyptian foodWe are committed to serve you the highest quality Egyptian Food,to make you enjoy an authentic Egyptian atmoshphereand friendly service.
Great food and great experience!Ive spent 3 weeks in Cairo and I went to different restaurants almost every day. Balcona was my favorite! The food is great, the waiters are really friendly and some of them even speak English, the prices are not cheap but reasonable for what you get.All in all its totally worth the price.
Warm & Excellent atmosphere here you will find.. special thanks to Tony who has supported us in finding and allocating a nice a table, as we wish..
Warning, very bad in terms of cleanliness, the way food is prepared, the quality of the products from which the food is prepared, and the treatment of the workers in the restaurant is also very bad and rude, knowing that their prices are very exaggerated. I would not recommend visiting this restaurant at all.
Very bad attitude of staff and show unprofessional management to accommodate guest requests . Average in service and food .I don’t recommend the place during your visit to Cairo .
The minimum order for each person is 300 EGP even for kids, in additional, the place not clean enough which is not worth to spend this much money.
Food is great here. I loved almost every single dish. Mlokhyah is delicious dont miss it.Seating is good as well the music is not loud and disturbing. Set, enjoy, and have ur belly full.I wont forget the 400LE minimum charge here.Service is below normal and slow but friendly, location is not bad.Normally, this place require reservation.
They apply minimum charge which is not convenient. Oriental food is very tasty. They have an outdoor area which is an added value beside the air conditioned restaurant
Experience 5+Nice decoration, few areas inside and outside, romantic atmosphere 5+Food 4+Service 4Welcome 4Special thanks for lentil soup - recommend for each guest 👍
Elegant place; good food and service
Very expressive , Ive never paid 500 pounds for an average one person meal. Just a regular lemon juice was almost 100 pounds. Outrageous prices. Never again.
Bad food, good coffee and shisha
We stopped by this place for a bite to eat .... This place is outrageous for their prices, I saw everyone is complaining about over priced and the owner responded “how do you know ... you haven’t been there”!! Well here’s a proof ... It cost us almost a LE 1000 ...for almost nothing ..... here is a receipt of how much it cost 3 of us for almost nothing.Customers be aware.Service was lousy as well.
I visited this place few times now with my friends , we are visitors from Dubai so we know everything about HIGH STANDARDSwe like it and we like the food , decor and ambienceHowever ; I don’t like smoking indoors I find it outdated and unhygienicBut what really surprised me today the 22 May around 1:30 am we went to have a small bite for suhhor, a pathetic old man who thinks he is a descendant from God ( apparently a known lawyer they said ) was sitting there in a table behind us and he made the whole restaurant put his UNKNOWN SHOW ON TV SO LOUD AND KEPT ASKING TO BE LOUDER disrespecting all the clientsHe annoyed everyone and no one was enjoying their time anymoreSo I decided to tell my friends to get up and leave and send him our bill, hence we were obliged to listen to his interview so loudThe management should first of all respect their clients and offer them a peaceful ambience with some music not too loud and Not oblige them to watch any interview , show or whatever because that person is sitting and wanting to be noticed ! Who Cares روح شوف نفسك في بينكم او ادفع حساب كل الطاولات امسوي نفسك شيخ مثلا ؟؟In The UAE from the highest levels of government people and royals sit amongst us in public places such cafes , restaurants and don’t make a budge , they’re so low key and humble and respectfulSo I hope you learn a lesson next time to respect people in your restaurant
Very excellent for the loved ones
Good food.. But the stuff was rude and not welcoming at all the manager didnt know how to solve our complain.. The prices was not bad overall I didnt enjoy the experience .. And I wont visit this place again
I cant understand why they ask for a minimum of EGP450/person plus taxes even if youre not having shishah? Its way overpriced and we didnt try their food because we didnt stay!
The atmosphere here is wonderful. But the only thing is the reservation might take a lot of time waiting the manger and stuff so friendly over priced worth it .
Very nice place to spend an evening in, delicious food, friendly staff and nice guests. I spent 10 days in Egypt and visited the restaurant twice. Prices are reasonable. Recommend...
I went there without a reservation and had to wait for just 10 mins to get in. The food is good. There was a minimum price for the order (400 egp) which is higher than the average in egypt. Place is full of fumes so if you are not a smoker you‘ll have some tough times there. And yes, things go slowly there.
Good but activate during night why?
The restaurant uses the best row products in the market Great veal and poultry at its best ? Has a wonderful Chef and Eid the manager is also great, I dine there often and always outstanding , keep up the good work
لكافيه اخذ مني منيمام شارج 400 جنيهللفردوالطاولات اللي جبني ما طلبوش اللي عصائر وماخدش منهم مينمام شارجالمعامله دي لاننا مش مصريينIm so disappointed, after we ordered the food, they told us that they must take minimum charge of 400 pound each personAnd the others they didnt, I saw the other tables, they oredered only drinksThey treated us in this way because we are not eygptions
As fan of Egyptian food that is worst
Very nice restaurant to have a delicious food, atmosphere is great seating are comfortable. Prices are above average for such level.
Minimum charge was 200EGP,now 450 EGP DEFINITELY YOU WILL PASS IT. Service is quite Bad. Nice place,food is quite in middle.
Great oriental food .... We dont cook this menu at home any more... Little noisy and there is a lot of shisha around if you know what I mean ...
Had an hour to kill at 12pm on a Tuesday which also happened to be the day after sham el nessim so it is the quietest time in Egypt for restaurants more so than normal. We arrived asked for two juices and a shisha. We were told we have to order 250 pounds worth of items each otherwise we have to leave. I understand minimum charging at peak times but at 12pm the day after sham el nessim is nowhere near a peak time. There were only 6 other people in the whole place!
The best place ever , if u went to Egypt, u must visited, it’s cozy , great atmosphere and the food amazing. Really it’s true experience
Good to visit to enjoy both food and shesha
Old furniture and not clean enough
A very tasty food, a good place, a bit expensive but they make the best rice Kofta ever and shereya with milk too
Very expensive with no logical reason ... since the owner replied there is a video for your menu saying that the minimum charge is 450 per person aslo the price of any item in your menu is over priced
I dont recommend this resturant , the reservation manegement is very bad, you know some one there to reserve a table at night or you have to be a geoup of people to visit there reguler place , i advice to make it online book for a table insted of one racesum guy
Very pricyIn reply to the owner, i havent physically been there, but i got feedback from my friends. So my review is to wisen up or to inform them before they decide. Thank you 🙏 ☺️
I loved the place .. great food and fresh juices nice decoration.. will definitely come back again
One of the best restaurants and cafe in Cairo but you need to make a reservation before you go. The food is so good
I ordered fruit salad with vanilla ice cream and requested which ice cream brand they use, and was told Movenpick Ice Cream which I doubted upon tasting. Next day, I checked with the Movenpick supplier, who fully denied listing Balcon as a vendor.
Balcona Restaurant & Cafe is currently a popular venue for gatherings of people of all different backgrounds, who come to enjoy authentic oriental food
Very bad service with unjustified minimum charges. Taken advantage of tourists 👎. Will never go back. Try Sequoia and you won’t regret it
Very bad attitude from the guest relations and the entrance staff to let us to enter as they claimed that no free tables while we have reserved by phone one day before. I don’t recommend that place for anyone as the level become very low
The place goat renovated and became more lovely 👌🏻Food is great, however, staff are not friendly & welcoming 👎🏻
Very nice, very cozy. You are treated like VIPS. A little smokey from many people smoking. But we are going back for sure.
Good place., tasty food but not vegetarian at all as mentioned in google search
Very bad reception and looks like a bad service I came to see the place in order to book for it the day, after the host refused to show me the place and I left immediately. I really dont think that I would enjoy when I visit the place
Worst restaurant everHow did u figure out that I m didn’t visit the restaurantI been thinking u will ask me what I didn’t liked there to improve better the service!!!
Tasty and not expensive food , portion of food is huge and minimum charges are a lot , need to book a table prior going
Very cozy place... Good food and excellent friendly service.... I liked the ambience.
Nice place with gr8 food and service however its under construction now and thats the problem
Over priced, when I reach the place it was empty and they required minimum charge of 450 pounds
Poor tableware, expensive , and cuisine is quite ordinary. Staff is well trained and polite.
Awesome place, great selections of different dishes, very friendly staff ..Cozy atmosphere
Was there a few days ago with a friend of mine and i Can say that the food is good but the prices are extremely high and overvalued, dont recommend it.
A very nice place and very tasty food , I love their cream caramel
The food is good but the service is very poor and the waiters were very very slow, you have to do reservation but if you do that a day before you have to call again and reconfirm??????
Superb restaurant in cairo serving traditional Egyptian foods. Must have a reservation for dinner.
I liked that place its so cool and comfortable the people there are so friendly
Very nice and cozy place , fresh food , hot bread , cool atmosphere
Very nice food quality which comes with an expensive price , no proper parking in the area
The reservation system is stupid. The place is empty all the time and yet they don’t seat you becomes it’s all “reserved”
The food is very tasty but over priced and the indoor area need more ventilation.
Way too over priced for the food and the service they give.
Really good food, great service and decoration
Good restaurant and so nice food and frish
Vip cafe and nice foods and Sheshaa recommended @ 10:00pm to 2:00 am
Good view and good place but the prices r alittle expensive
Good food but little pricey
Very expensive but the food is very good minimum charge 400 pounds per person
The worst place to go to for some reason they think that the are the only cafe in town will never ever try or think of going there again
Poor quality!! Not recommended at all!!!!!
Great. Food and great everything luvly music
Never been there but over priced 🤗
Good place amazing shisha but quite expensive
Never gets wrong excellent food and service
As much as i heard about this place but it wasnt up to my standards
Rip off! Over priced, don’t waste your money
Very nice and quiet place to have coffee
Amazing place, Im very happy :)
Nice view especially at night time
Great food, lovely crowd
Very cool place reservation required 😕
Too delicious food and good service
Apperantly not everyone gets equal treatment in there
Great place
Interesting place but full of tourists
Very gooooooood delicious food in Cairo
Very expensive local food
Very dodgy looking people hangout there until very late at night
The shittiest place in Cairo....horrible service, rude & unqualified staff