The biggest Alex bank in town

Good attitude from employees

There are no automated call numbers.. The number of employees is small (2 teller and 1 western) + the automated call to the teller is manual and it is necessary, God willing, the last transaction _- Disappointed

There is a computer system, but the reception staff’s way of responding to inquiries is so poor and insufficient that I left immediately

The current level of customer service is very modest and very slow. The bank’s management should teach the employee about customer service flexibility, professionalism, speed, humanity and respect for the customer in particular the elderly.Unfortunately, I always deal with the bank because of my work, and every time I find the same stereotypes, the same slowness, the same mentality of the typical government employee, not to mention some young men and women with a lack of customer service, they feel that they are doing a complex job and they are already Yadoub doing their job well.I hope they improve the level of customer service diligently because this is the image and reputation of the bank.The secretariat has the transfers department professional people respectableAnd the LRM division is above the satisfaction of professional and respectable peopleSo a conscious, professional and respectful qualification is required for the customer service staff and their training on that respect for the customer and professionalism of the deal is the conscience and image of the bank for customers.My greetings

Good level of service and staff cooperation

The bank is disorganized and the customer service is there with the love of the staff.

Internet subscription service is not good

The worst bank and the worst staff you can deal with in the world

Slow and unhelpful

Excellent

Excellent service

Very slow to handle

Fast in handling

Great

Reasonable